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The Rubens At The Palace
Top Romantic Hotel

39 Buckingham Palace Road, London, SW1W 0PS, United Kingdom
+44 207 834 6600

Rp 2,613,334+

Overall guest ratings

8.6/10 Excellent
Based on 2,551 reviews

Review highlights

  • 9.8
  • 9.5
  • 8.9
  • 5.5

Good to know

  • Friendly atmosphere
  • Friendly service
  • Train station is close

Nearby

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    About

    With a stay at The Rubens At The Palace, you'll be centrally located in London, minutes from Victoria Palace Theatre and Buckingham Palace. This 4-star hotel is close to Big Ben and Harrods.

    Rooms

    Make yourself at home in one of the 161 individually decorated guestrooms. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). This hotel also features gift shops/newsstands, wedding services, and complimentary use of a nearby fitness facility.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 2,551 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
    • 8.9 "Breakfast is good."
    • 7.9 "Tasty food."
    • 7.3 "Good vibe."
    • 5.5 "Average value."
    • 5.1 "Rooms are ok."
    • 4.4 "Not very comfortable."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 1,683 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.5 "85% found the restaurant service to be one of the best."
    • 8.8 "Breakfast is good."
    • 7.0 "Internet works."
      6.1 "61% thought the wifi quality was ok."
    • 5.3 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      4.3 "57% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      4.7 "53% were unhappy with the view."
      1.9 "For 81%, the rooms looked old."
      2.8 "72% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      4.1 "59% criticized the small bathroom."
      2.1 "79% thought the tv was sub-standard."
    • 4.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      4.1 "59% criticized the small bathroom."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 331 reviews
    • 9.4 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
    • 8.6 "Breakfast is good."
    • 7.3 "Good vibe."
      8.6 "86% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
      9.4 "94% thought the hotel was luxurious."
    • 6.6 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.3 "Average value."
    • 5.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.2 "78% said rooms were small."
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    Overall rating

    8.1 Excellent
    Based on 102 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 7.3 "Good vibe."
      8.8 "88% enjoyed the friendly atmosphere."
    • 5.0 "Rooms are ok."
      2.3 "77% said rooms were small."
    • 4.4 "Not very comfortable."
      2.3 "77% said rooms were small."

    Overall rating

    8.2 Excellent
    Based on 433 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 6.4 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.7 "Average value."
    • 4.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.7 "53% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      4.1 "59% were unhappy with the view."
      1.8 "Air conditioning was criticized by 82%."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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