Overview

Batam City Hotel

Komp. Penuin Centre Blok OB No. 1 -7, Lubuk Baja 29211, Indonesia
+62 778 741 8300

Rp 480,000+

Overall guest ratings

7.8/10 Good
Based on 708 reviews

Review highlights

  • 9.3
  • 9.1
  • 9.0
  • 6.9

Good to know

  • Clean rooms
  • Great reception
  • Great shopping
  • Friendly service

Nearby

    show all

    About

    A great choice for a stay in Batam, Batam City Hotel features a free airport shuttle. Guests can indulge in massages, and Edelweiss serves international cuisine. Rooms offer room service and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Fitness centre
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry service
    • No smoking
    • Free airport shuttle
    • Free Internet
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 708 reviews
    • 9.3 "Terrific location."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      10.0 "100% were happy with the room service."
    • 9.0 "Awesome vibe."
      9.5 "95% thought, the hotel was modern."
      9.0 "90% enjoyed the friendly atmosphere."
    • 9.0 "Excellent wellness & sports facilities."
    • 9.0 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.9 "Rooms are ok."
      5.6 "Only 56% thought the air conditioning was adequate."
      6.9 "For only 69%, the tv was ok."
    • 4.9 "Breakfast is below average."
    View all review categories

    Overall rating

    7.8 Good
    Based on 261 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 9.2 "Terrific location."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Internet works perfectly."
      10.0 "100% thought it was a great value."
    • 9.1 "Awesome vibe."
    • 8.9 "Very nice wellness & sports facilities."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.7 "Breakfast is below average."
    View all review categories

    Overall rating

    7.6 Good
    Based on 283 reviews
    • 9.3 "Terrific location."
      8.8 "88% liked the proximity to shopping."
    • 9.0 "Awesome vibe."
      9.6 "96% thought, the hotel was modern."
      9.0 "90% enjoyed the friendly atmosphere."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.8 "Breakfast is below average."

    Overall rating

    6.8 Good
    Based on 35 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 7.8 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 7.8 "High comfort."
      8.7 "87% thought rooms were spacious."
    • 7.7 "Tasty food."

    Overall rating

    8.2 Excellent
    Based on 127 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 9.1 "Awesome vibe."
      9.6 "96% thought, the hotel was modern."
    • 7.5 "Nice rooms."
      7.9 "79% said rooms were clean."
      8.3 "83% said the beds were comfortable."
    • 4.7 "Breakfast is below average."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great reception"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close