Overview

Biz Hotel Batam

Komplek Nagoya Newtown T-15, Lubuk Baja 29432, Indonesia
+62 778 432 999

Rp 323,600+

Overall guest ratings

7.7/10 Good
Based on 1,159 reviews

Review highlights

  • 9.1
  • 8.7
  • 4.7
  • 2.8

Good to know

  • Great reception
  • Great shopping
  • Friendly service

Nearby

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    About

    Biz Hotel Batam offers airport pick-up service (available 24 hours). You can visit the spa to be pampered with massages or body treatments, and Henley Coffee Shop, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool and a bar/lounge are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Laundry service
    • Child pool
    • Coffee shop
    • Safe
    • Designated smoking area
    • Steam room
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Gift shop
    • Spa
    • Outdoor pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 1,159 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.3 "93% were happy with the room service."
      9.1 "91% were happy with the shuttle service."
      10.0 "100% said the booking process went smoothly."
      8.0 "Housekeeping was great, according to 80%."
    • 8.7 "Location is great."
      9.1 "91% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.5 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 6.2 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 2.8 "Disappointing wellness & sports facilities."
    • 2.4 "Horrible pool."
      2.9 "Dirty pool, said 71%."
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    Overall rating

    7.7 Good
    Based on 521 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.7 "Location is great."
      9.1 "91% liked the proximity to shopping."
    • 6.4 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.3 "Only 53% said rooms were big enough."
      5.5 "Only 55% thought the air conditioning was adequate."
    • 6.1 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 2.4 "Horrible pool."

    Overall rating

    7.7 Good
    Based on 254 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.6 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 8.1 "Vibe was good."
    • 6.7 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 6.2 "Breakfast is mediocre."
    • 2.5 "Horrible pool."

    Overall rating

    7.7 Good
    Based on 104 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.2 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.7 "Rooms are ok."
    • 6.6 "Breakfast is mediocre."
    • 5.2 "Internet is average."

    Overall rating

    7.9 Good
    Based on 278 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.5 "Location is great."
      8.7 "87% liked the proximity to shopping."
    • 6.6 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 6.4 "Breakfast is mediocre."
    • 2.2 "Horrible pool."
    Good to know
    "Great reception"
    "Great shopping"
    "Friendly service"
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