Pros: This place was absolutely AMAZING! Ruth and Lizzie were so very accommodating, and the dinner by the fire was wonderful. We had a fireplace in our room. We enjoyed our stay very much.
Cons: Nothing really. It took us some time to get to the property. We had a small car and we bottomed out a few times on the dirt road, but other than that, all was amazing.
Pros: Excellent and friendly staff. Meals 5 star quality
Pros: Beautiful old colonial house with originally ornaments. Very friendly staff. Great room. And cosy surrounding alone the lodge .
Pros: Long drive to property through Game Reserve made the stay feel more adventurous. Old world charm about property. Comfortable rooms and lounge area. Lots of wild life around as well as many interesting...
Pros: Beautiful bedlinen and towels
Cons: A little maintenance is necessary on taps, lights and doors, which do not close
Pros: Location was fantastic. Rooms and facilities were quirky and very different. Loved the fact that there were no keys to the rooms! Loved the many trails from the Lodge.
Pros: The rooms where comfortable. The food was excellent
Pros: The room was clean and bed was comfortable enough.
Cons: We couldn't use WIFI in the room even though the router is right outside the door. We had to step out every time to use WIFI. It was a hugely inconvenient and annoying as we had to make some plans...
Pros: The breakfast was really good with friendly staff always caring and going the extra mile to make my stay comfortable
Cons: Didn't like the paid WiFi because the daily complementary WiFi was insufficient for my requirements
Pros: The staff was very friendly, helpful and courteous. I would book with them again.
Cons: The was no hot water Friday and Saturday. We only had hot water on Sunday morning.
Cons: Everything, booking not made, room not same, room flooded, food bad, new room no hot water. TV reception terrible. Hotel book says SS1 and no SS1.
Pros: Ambience and setup was welcoming.
Pros: A perfect way to settle down after long days of great traveling through the country.
Cons: We had som problems with the wifi. That is secondary for most of us, but can be good when contacting work or family
Pros: Friendly staff and clean room
Cons: Wi-Fi is free these days. But this hotel still sell Wi-Fi. Odd
Pros: The location and the setup of the facility is splendid.the stuff is helpful and very friendly
Cons: No numbering on the chalets si people were confused and tried to open mine mistakenly while i was asleep
Pros: The welkoming feeling that the staff provided. Good and professional services all over. The estate is beautiful and well managed.
Cons: Why not offer free WiF to residents!? With easy acces to internet! Do not apply the difficult passwords that IT people suggest! Use visitors or chalet number as password! This is done in many hotels...
Pros: Yes and yes
Cons: We were not happy about the power going off . The chalets badly need a revamp , and getting charged for food and drinks which we never ordered nor paid
Pros: I liked the facility as a whole
Cons: Checking in was not pleasant, we had to wait for good 30 minutes before the allocation of a room.
Cons: No WiFi in chalet as advertised. Staff did not know WIFI password. No tax invoice issued. Shower did not drain.
Pros: The reception staff were very helpful and friendly. The accommodation was great.
Cons: The towels we found in our room were colour stained (in pink instead of being white). The availability of wi-fi only at the restaurant is a major inconvenience. The restaurant facilities need more ...
Pros: Beautiful Estate with Epic golf course. Staff is friendly. Good facilities.
Cons: None. Loved everything.
Pros: The place is so beautiful, reception, restaurant,rooms and the vegetation and the staff is very professional.
Cons: The food was bad, we were served stale/rotten salad which spoiled our supper and our night. The lights outside the chalet were not serviced such that only 1 out of the 4 lights was functioning. ...
Pros: Sorroundings. Trees everywhere good roads nice accommodations
Cons: A guest did not want to leave and we were forced to stay In rooms we had not requested and had to pay for them! No wifi except in dining hall and no back up power when power went out
Pros: Very friendly staff and a very beautiful well maintained golf course. Good value for money.
Pros: The service was awesome. The Wifi and havibg our cars washed every morning was impressive
Cons: The tea station in the room wasn't cleaned properly and the kettle hadn't been used in a while. It was dusty.
Pros: The room feels like home and very fresh quality bed and linen
Cons: Their English break fast is weak. I paid breakfast for 2 people just incase if someone will join me but unfortunately I was alone. And I requested the refund of one person and the director of Valley ...
Pros: we had a wonderful stay things to be improved can the cleanness of the rooms
Pros: The service was very good
Pros: Staff were very friendly.
Cons: There were too many Ants in the room. The hot water got finished. No wifi password was given.
Pros: Car wash in the morning Security is good
Cons: No electricity generator on the property. Property still under renovation, so car wash helps with dust
Pros: The bedrooms are beautiful, beds comfy. Noticed that there is still renovations going on in the premises.
Cons: I did not like the area the lodge is situated in. The roads need some work up.
Pros: Nothing, delapidated area without electricity, owner and staff very cold, hospitality nil, the area was extremely dirty, no activities, no proper parking, very dirty staff, renovations making very ...
Cons: Everything stated on their profile was just direct opposite, very deceiving
Pros: Great view alright and brilliant staff. Nicest room I've stayed in for the past two months I've been in africa
Cons: Located in a scary area to arrive to at night where there are no street lights. About a 45 minute balk from town
Cons: the location was terrible, no restaurants around however the staff was accommodating