good and comfort facility compared to its price the reception, staffs are not organized, you should wait at least 10 minutes whatever you want to do
The location is awesome! We drove in, parked at the hotel for free and took the free shuttle to the park. Basic breakfast, but more than we needed and the staff were wonderful. The wifi was weak, but that won't stop me from coming back!
The hotel is okay apart from the airconditioning problem we had. The food was very poorly prepared. No better selection especially for the kids.The toys in the dining area was too much of a distraction to kids.
evrything was clean and just as described served its purpose well
very clean and warm the coloured ladies cleaning the rooms could learn how to smile when th e kids said hello to them
Staff was very helpful, room was clean, location if the hotel and free transport to/from Disneyland was perfect. Not all staff spoke English very well, wireless internet not available in all rooms (signal marginal some floors, at least with my laptop).
Clean room, comfortable, friendly staff, shuttle bus to Disneyland very useful, poor breakfast
This was a very good value hotel. The rooms are a little small for a family of four, but bearing how much time you actually spend in the room this wasn't a problem. Breakfast was very good, considering this was more of a 'budget' hotel than some of the others at Disney. The Free shuttle bus to Disney is useful. Staff were informative and pleasant which added to a great stay. One problem we had was that we was in a non smoking block, by request, but found that people would smoke outside the rooms which in turn set off the fire alarms twice in the middle of the night, scaring the kids somewhat as we had to evacuate on both occasions!
its quite close to disney with free shuttle buses running quite frequently The room was very very warm and hard to regulate the temperate, room was quite small for a family
Family environment, cleanliness, staff and their ability to speak English
The location, and the size of the rooms -the cue at the breakfast and dinner ..... -the price of Booking.com was less expensive, but without dinner ....
We thoroughly enjoyed our stay. Thank you Magic Circus Hotel for making our stay special. We, in particular, enjoyed having cartoon characters around during breakfast and the child-friendly atmosphere that you have created in the hotel. Our kids had a fantastic time and all the staff were extremely friendly and helpful. The location was equally good. We will certainly return. I think that we would have preferred clean bed sheets at least by the third day stay of our stay. They were never changed during our 5 day stay. The room was smaller than on pictures displayed on the website. For a family of 4 it was a bit cramped.
Staff , Comfort, Quietness in room, Ease of getting to Parks. Though the items were there for making drinks, there was no kettle! Ther was a large attractive lamp in the corner,but no bulbs in it ! Small things, but they should have been ok. I was going to fill in the guest info card but the last guests one was still there uncollected.
Good value for the room price Restaurant very expensive with limited quality
The hotel is located a few minutes drive from DisneyLand and there shuttles were frequently coming. You have to pay the hotel immediately for any room service or at the restaurant, you cannot pay them upon check-out.
Clean room, near DisneyPark, shuttle Room didn't have night lock and air vent was quite noisy
very clean and comfortable. staff were very helpfull, and spoke good english
disneyland food ,
The service was friendly, special thanks to Mr. Johann at the reception. Room was big enough and clean. Shuttle bus to the parks was excellent and easy to use. Room was quiet as we wished and also our wish to get two separate beds (for mother and 16 year old son) was fullfilled. It would be nice if there were a fridge in every room. We would have preferred a wider choice of restaurant facilities (á la carte); buffet every evening and snacks only daytime were not enough, although the buffet was very good. My son got coffee on his new shirt in the breakfast room because one waiter pushed him by mistake but we could not get any help (no laundry service nor washing powder) to clean it.
Very easy to get around with all the shuttles/busses offered. Was able to access Disney Village, the train station, and the shopping center whenever we wanted. The staff was very friendly and helpful. My kids love the bunk beds!
The shuttle service was excellent. With the exception of our initial contact w/ two members of the staff we felt the rest of the employees were couteous and helpful. Although we didn't really use them, the gardens were lovely the pool and the whirpool were very cold. They were also poorly located. I did not like being charged for a pool towel or locker. We arrived during the train strike and were a bit frazzled to say the least. When asking the conceriege for help and information, we were a bit put off by his lack of help.
The family friendly atmosphere was most appealing. The children loved having the bunk beds and the pool was great as well.
the close proximity to disneyland and the easy connection.
Designed especially for the kids. Our daughter liked the room and the environment. Travelling to Disney village was very easy. We never waited for more than 5 mins for the shuttle. large rooms and large beds. There were very few personnel at the reception. for the 3 days we stayed, there was always a long queue. The breakfast could have more variety. There was a moisture smell in our room.
Being picked up by a shuttle to Disney Park. The service in the snack bar was very good and staff friendly. We were disappointed at the welcome reception was very poor and not friendly at all.
nice, clean rooms, friendly staff and a good breakfast.
the service, staff were extremely lovely and helpful
close to Disney. a lot of activities for children. various food menu. plates in restaurant were washed too bad, there are few staff in restaurant, so nobody cleaned the tables during the meal. the stairs in the doubledecked beds were too dangerous, not convenient even for adults.
Rooms is very cleans . Breakfast is excellent . The Hotel is very nice but it has only one problem and it's the internet because it's not free and they charge 6 EUR for 3 hour and there is only one computer to use.
ease from euro star and parks
Room was conforable The spa/swimming pool was closed. The hotel was chosen expressely because of spa/swimming pool facilities. The closing was not communicated at booking. If I knew in advance I would not book that hotel.
The room was nice, the staff ok Took more than 30 mins to check out, missed Cups in the room after first day
Very nice view from the room , near from disney land If you miss the last bus from disney land you have to take a taxi , they dont know that the people want to have dinner in the disney village because theres no other restaurants in the area , after the park closed of 15 mins its the time of last bus it should be after an hour , but thanks it was a great hotel.
Nothing at all Check in time: 45 mins (Trainee without a clue, no supervising manager available) Wanted to upgrade to Suite, SAS wanted to charge the difference between discounted price and list price. Rooms were dirty. They sell standard rooms as family rooms for a higher fee, all rooms in the hotel have the same size. Staying in hotels around 50 to 70 days per year, this was the worst experience ever.
the bus shuttle to EuroDisney, as well as the room was spacious. the breakfast is also rich and tasty. Service of the room. the do not afford slippers and bath ropes. another, they do not have a shuttle to the val d europe. the mattress need to be changes as well .
Very careful staff, calm atmosphere in hotel, good for rest and sleep,beautiful nature, wonderful breakfast nothing
Everything for the price we payed. Room was big, and clean. Nice LCD tv, big bathroom...Hotel is 10 min withe the free shuttle bus to the disneyland park.
Location, Staff are wonderful,clean rooms, staff are more than excellent, Buses to disney were on time and clean
the view of the golf play ground the cleaning staff they are not up to the standard
Free Internet Service! The bus service between the hotel & Disney parks was not every 5 or 15 minutes as I was told over the phone by the hotel staff prior to arriving. It was every hour or more! The hotel's restaurant closes early! There were not adequate play activities for the kids.
The decoration and comfort of the room, the golf course nearby, the quality of the breakfast and the foyer/bar area Unfortunately none of the maps of the Disneyland area show this hotel, neither do the street signs so it can be challenging to find if coming from the train station.
Size of the room the comfortable bed The garden totally burn by the sun. You have then an view on a desert Window not clean at all Dirty curtain the breakfast :pancake are cold, fruit taste not good
This building is a joke. Each room has its own thermostat but they are just for show. It is "one temperature fits all" but the building is inconsistent. Some rooms much hotter/colder than others. No openable windows either. End result, miserable sleep. For those who like sleep cool with fresh air, find another place. Great gym though and food is decent too.
Everyone was so very very attentive, the rooms were perfect in every way. I wish there was a place I could of purchased personal items, I needed.
Convenience for the Charles de Gaulle airport and ongoing flights. Good shuttle service. Well sound-proofed. Pretty impersonal - everyone was polite, but we didn`t get the impression that people liked working there.
Breakfast and bar area was so nice too small swimming pool
The air-conditioning was not working & it was not comfortable to sleep in the heat. The hotel was sold out & we were offered to stay in the hot room with a fan that the staff could provide as they could not fix the air-conditioner late at night. Not happy!
The room was comfortableeble and the service by the stuff was good. The hotel provided limited shuttle bas starting at 6:00 and we have an early flight at 7:00 and had to take a taxi. We requested early shuttle bas at 4:00 am in our hotel order but were not informed it is not going to happen. If we knew there would not be a shuttle bas at 4:00 we would have cancelled the order. The restaurant opened at 19:00 for dinner and we had to wait hungry. The bar could provide the same food but it was noisy and we gave up as the waiters did not come for a long time.
Staff was very friendly and all spoke English. Everything was clean and the staff has clearly been well trained for hosting business travelers and making people feel comfortable and properly accommodated. Service & restaurant charges were expensive even for location and level of hotel. Business center is equipped with old and slow equipment -- especially the printers.
Shuttle bus pick up from airport & easy public transport to & from exhibition centre Mini bar didn't work
room is clean, comfortable. staffs are friendly and nice. It is really hard to find the shuttle bus at the airport. The shower is the only thing not good in the room, the bathtub is dangerous to stand in.
Friendlyness of staff Internet did not work from check-in at 18:00 on day 1 untill check out at 11:00 on day 2.....although several promisses were made it would be fixed in "no time"....
Location >Substantial black mildew in the bathroom >The room is basically empty; other than a bed, a desk and a TV. There was no drinking water, no water boiler, let along any supply of coffee. There was not even a garbage can in the bathroom (only one for the entire room) >The bottle water was sold at 5 Euro each.
Very nice airy, open lobby and bar area that made it quite pleasant to sit down and unwind at the end of the day. The staff at the bar were very friendly and helpful. Delay at check out, due to only 2 individuals at the desk and 2 customers who apparently did not have straight forward check out and required a lot of time.
The location near the airport; the availablity of shutles from and to the airport ; the free internet ; in general it is a good hotle for few hours transit or one night stand the room is too small ; the rooms are very basic
The price No convenient transfer service to the airport on sunday. Shuttle onlyu every 90 minutes!!
the staff was friendly and helpful wake up call was pitiful and I almost didn't hear it. Although I didn't pick up phone (it is located by the window and I didn't get there in time to answer), it never call back!
near airport no iron in bedroom
convenient for exhibition center prices doubled during exhibition 2 x nights 281€
Nothing The bed was horrible. Pillows and matresses were horrible.
Was just quick staying.. wasn´t bad
Fair price, cleaness and easy access to cgd Airport
The staff are very friendly and helpfull. Most spoke good english The restaurant menu was very limited although food was very good Breakfast selection and quality was very poor
When I checked out and Knew I would not have to return Room, Decor, service, Food Resaurant, and Prices
Fast Internet Good Food Fast check in Reliable staff Bathroom too small
clean, excelent, good breakfast
Spacious and nice layout, equiped with microwave. Very clean and quiet. Hard to get a live receptionist thru the phone.
The staff were friendly and helpful, the room large and clean. Free shuttle bus to CDG, You can then get a train or bus into Paris. I didn't realise before booking there wasn't a dining room? I wasn't expecting to have to go eat somewhere else. There are 2 other places to eat and the food was good.
concept and design, I like it. flatiron, hope there is one.
easy access to airport and free transfer no resturant
the design of the room , the Staff was mostly unkind, very unprofessional , Brakfest was the whorse i have ever seen !
the room was overheated and the staff wouldn't care and they were rude.
The staff at this hotel is the worst I have ever seen,
rooms, staff, very far from city center, no transportation access near it,
Nothing absolutely nothing the service was poor TV and internet did not work and staff at front desk was aatrocious. See above
The food at dinner time was very bad and poor and the breakfast was also not the best one.
practical, good basic room
After a long drive I stayed for one hour in the Sauna witch was very good. It was a pitty that the drinking water in the Gym was empty.
Tea/coffee making facilities in the room. Also thef friendly, relaxed atmosphere in the bar.
Good shower Hotel did not receive notice from Booking.com with my reservation until late in the day of my arrival. Promised shuttle to cdg airport (every 15 minutes to af terminal) did not come between 7:40 am and 8am, causing others to miss their flights.
Professional service and good facilities + convenient location Old restroom
Ease and convenience to CDG airport. Good restaurant. Pillows were too small and soft.
Rooms were warm and comfortable. Proximity to CDG was perfect. The restaurant was surprisingly excellent! The price of breakfast was too high. We instead went to the local McDonalds.
Convenient for early morning flight. Modern bright hotel. Large bedroom
Shuttel bus to exhibition ground. Very bad language skills in the restaurant and you shall not expect to receive what you think was ordered. The shuttel bus driver could not speak english and sometimes the route is different which can be a serius problem when not told.
easy to live even with a 21 month baby The service maid is knocking at the door at 9 am, we were sleeping, they should check before if the people are at the breakfast or not. The shuttle system is very poor, why don't you stop at CDG 2B ? long run on foot through CDG
Location provided goos access to CDG airport, hotel was clean, modern and with good services; front desk staff were pleasant and efficient
The hotel was extremely comfortable, we especially appreciated the 'Wellbeing Centre' - gym, pool, sauna, steam room, etc. It was a great way to end a four week Eropean tour and prepare for 24 hours travel to Australia. As we were checking in, the desk clerk efficiently offered information about our departing flight the following morning (ours was an overnight stay in preparation for an international flight). She confirmed the terminal for us and that the flight was on time. While the airport shuttle bus isn't specifically the hotel's responsibility, the route it takes is rediculous if one seeks terminal one. We spent over 50 minutes on the bus and even began picking up new passengers and returned to a stop immediately beside the hotel before getting to terminal one. The desk staff should be encouraged to advise guests heading for terminal one that the route is impractical and that they should either use a differnt shuttle bus (if an alternative exists), or take a cab. The actual distance from the hotel was under ten minutes, but we took over 50 minutes on the bus - and were late for our flight as a result.
A nice evening meal at a reasonable cost Price of beer in the restaurant was rather expensive
the room was very good. (soffa and bed) it is the kind of room that can be used as an office out of office for a couple of days The internet connection (wirless by orange) did not work on my mobile device.
Nothing special It is located not at the terminal but in 15-20 minnutes away by shuttle bus. It is not clearly mentioned that actually there are 3 different Novotels there and you need to carefully check which one is the right one.
Friendly, helpful staff, comfortable room, convenient to airport. Loved being able to walk to the little village for dinner.
Clean no-smoking room,comfortable bed Having to pay for the shuttle to fair ground maison&object
Nice room, very friendly and helpful staff. Will definitely return!
Shuttle bus driver was very helpful. Attractive lobby. Business type hotels are sometimes not particularly friendly to the ordinary traveller. This was the case at this hotel. Internet access cost 5 Euros for 15 minutes ( in the lobby) Many hotels I find give this as a free service now. Room was clean but not exceptional.
Ease of travel to and from cdg airport. Comfy, clean and value for money.
I liked that is was clean and well designed. Good only for tour groups. Too many hotels of similar names in the area make it difficult to understand where is is in relation to CDG. Shuttle to airport takes forever. Service in the dining facility is a free for all , and because you are so far way from any other choices, you are forced to put up with what is there.
Friendly staff Waiting for the bus
A good choice for an overnight stay when leaving CDG on a morning flight. Excellent restaurant
Really liked the hotel. Comfortable. Clean. Great staff and "inside" the airport. The shuttle to the airport is right out the hotel. 5 minutes and you're in the terminal 2. The price was a bit high.
nothing The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.
Fabulously convenient location--just walk out of hotel and into Charles De Gaulle airport. Elegant decor. A surprisingly delicious dinner in the restaurant with friends. A good breakfast. I think the room as a little hot. I was too tired to try and fiddle with the thermostat so perhaps that was fixable.
the hotel was very clean and staff were very helpful and room was the best i stayed in during my week of bussiness
been connect to the airport and to the train station
Room was very clean with all of the necessities. Very good location if coming in on SNCF train or on plain. When first arrived was given a room that the guests had not yet checked out of and it had not been cleaned. Hotel quickly gave us another room but we were disturbed we were given a key to someone else's room and had access to their baggage.
once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet. stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning
At airport Convenient Breakfast good Carpet dirty Bathroom mildew on tiles Air freshener too strong
We stayed at this hotel after returning from Spain, the night before our return flight home. The proximity to Paris CDG airport and the ease of getting to the airport made this the perfect hotel.
When needing being close to the airport it is very convenient.
Location and price nothing it was all good
Comfortable bed and shuttle service to the airport. The room was very small, difficult to move about with four pieces of luggage.
Only its location It was very overpriced. It was also a very poor quality room and very small. We have stayed in much nicer rooms for 1/3 the cost.
The free shuttle bus to the tgv station I felt the staff could have been more friendly
The general atmosphere of the hotel was excellent. The room was clean and comfortable. The food at the restaurant was excellent and prompt to arrive. My sister and I wanted to eat breakfast at the bar in the hotel (since breakfast was listed on the menu as a possibility) but it was strangely not open and we had to find food somewhere else. Otherwise, there was nothing we didn't like.
You don't hear one sound there, not from outside, nor from hotel inside. It was great for rest.
The hotel was fantastic, having extremely comfortable and relaxing rooms. There was a very nice tub and shower, with a very plush bed. The facilities were also fantastic, with a nice pool area. The bar is directly downstairs as well, where you can have them uncork you a bottle and enjoy it in the comfort of your room. What a great refresher on a long trip! Probably the best hotel I've ever stayed at. Nothing.
Proximity to airport. Great place to stay if you have an early morning flight. The service in the restaurant was painfully slow, and the food was not worth the wait.
The closeness to CDG, which made our start on Saturday am so much less stressful. When we checked into the room, there was no coffee, no sugar, no milk available for us to make a drink. There was only 1 set of towels visible, the others were in the wardrobe, but had not seen these.
Airport shuttle service, size and cleanliness of room No, it was quite acceptable.
Transport to the airport, great beds
Very nice service in the Hotel I had a old room with bad wallpaper and a very used bathroom.
the rooms are very clean and housekeeping was very good about refilling all items. Also the security that they had at night time for the parking. It was a fifteen minute walk to the train station. The entrance of the hotel is facing nothing, so you had to walk around the whole parking and hotel to get in. It was very hard especially with children.
A good restaurant - helpful english-speaking staff. Close to Disneyland (that's why we were there!) Breakfast wasn't included and was a little pricey for what it was.
Excellent room - it was large with plenty of room for the 3 of us. The staff were polite and helpful and the hotel was good value for money.
Nice area close to Disney and Paris. Restaurant staff were very unhelpfull and no one was available to serve customers waiting at the bar area.
Easy to find. easy to park. we felt that the hotel and parking were very secure.We came back late at night with no problems Too many staff in the restaurant for breakfast doing nothing. The restaurant is modern and we felt like we were in a canteen not quite finished
easy access to eurodisney and paris via train
Ideal stop over hotel for Disneyland Paris. Evening meal was good value decent food. My sisters non smoking room smelt strongly of smoke.
As a triple room, it was too small.
I liked that it was easy to get to and close to Euro Disney. Our room was very clean and the staff spoke english and were very nice. We felt welcome. We reserved a triple room in which we recieved a twin room with a mattress that pulled out. The room was extremely small for 3 people.
wireless internet smells a little bit like had smoked in the room, however we chose a non-smking room????
It would have been a great help to know that there was a shuttle service being offered for such a reasonable rate to and from the airport instead of taking the metro and carrying our luggage.
Room was clean,comfortable, and warm even though the weather was very cold. The shuttle was very efficient. No.
noise, no telephone in room,dirty and smelly carpet in the corridor
Location close to airport and exhibition centre. Very Basic hotel, you get what you pay for ! Rooms are what I would describe as one nighters and also it seems the smoking ban does not apply in the rooms/
The internet connection that was every now and then available Poor room quality, dirty, noisy, I will never ever go to a Premiere Classe hotel again
Staff very friendly. Free wifi. Clean Location not the best but 2 restaurants close by. The shuttle service was terrible when departing from the train station at CDG. Waiting 45 mins both days. When returning to the airport early morning, it was on-time. Suppose to be a 20 min service during the day.
location mext to charles de gaulle for flying in one day and out the next none based on expectations
Price and closeness to CDG. The room was very small, but compact and would have slept 3. We were able to communicate with some staff in English. Surprisingly quiet given the location. Excellent transportation to the airport. The directions to the hotel were very poor. We went to the Roissy en France location first in error. No phone in the room.
It was clean and bed was comfortable. The shuttle service was convenient.
Check-in / billing was efficient and breakfast was reasonably and fairly priced The room was cramped - barely able to pass the beds. There was no spare socket by the desk - you could either have the TV on or use a laptop - not both. The "free" WiFi was unusable - either couldn't connect or kept losing signal. The beds were very poor. With no phone in the room Reception did not pass on any messages. The room rate (up to 80 Euros) was high for the overall standard of accommodation compared with better equipped hotels nearby.
The room is clean, staff generally responsive. The room is very small, the bathroom even smaller. The toilet was positioned in a way that made us sit sideways (right in front of a wall) and the shower was tiny. Bed wasn't comfortable. Could hear airplanes flying overhead.
It is very convenient to the airport and to rent a car locations. The room is basic but clean and the bed was comfortable. This hotel also accepts pets which is great as we travel with ours. The price is reasonable for the convenience. The room is very small and sometimes hard to move around in if you have several suitcases.
Clean, white white bedding. Friendly helpful staff at desk and cafÃ©s.
Convinient location Traveling is stressful, the last thing you expect is an arrogant man at the front desk of the hotel where you plan to rest. This individual looked at 'problems' instead of trying to solve them. I will contact their head office to report my experience.
Location and eating options. None
Location Room size, bed, bathroom, staff
This guest did not leave comments about this hotel.
location quality of food available in the two restaurants is terrible, horrific, inexcusable. What's worse is that it has been that way for years and nothing is done about it.
This guest did not leave comments about this hotel.
the staff was excellent. Very helpful and very courteous. the breakfast is tops with the serving of fresh squeezed oranges every morning. The location is great, just across from the railway station. The security is of a very high standing. Not really
Great location at CDG airport. Short walk to terminal 3 with free shuttles to the other terminals.The included breakfast had plenty of options, and quality was good. Rooms are nicely decorated, comfortable and quiet.
This guest did not leave comments about this hotel.
The room was large, comfortable, immaculate, and very beautiful. I would stay there again because of the beauty and size of the room and the underground parking was a "godsend" because we were exhausted and had to repack all our luggage and it was pouring rain. There was only one coffee packet in the room and the hotel DID NOT!! have anymore. Not good when you have to get up at 6 am after a 2 week vacation driving all over France. Unfortunately, we only left the maid 2 euros because we felt it was her responsibility, however a female staff member was not at all helpful in trying to find us another coffee. Couldn't they get one from another room? We were very upset about this, and frankly, I don't know if my husband would stay at the hotel again because of this.
the shuttle service, the free internet ,the rooms decor etc were great
The hotel is located conveniently to Paris CDG. The hotel is comfortable and the prices are reasonable. The shuttle to the airport runs on time. The value for the money is very good.
closnest to airport
location No resturant, no free wifi
It seemed efficient
healthy foods,new clean big and stylish suits, free movies , 15Euros with taxi to Exhibition Center, lovely staff, well equipped fitness room,what else to be! oh may be a a sauna! it may not be the right choice for people want to enjoy Paris but definitely good for Villepinte Exhibition Center related stays.
lovely room and bathroom facilities; quiet; near village centre; free internet no cups, plates, glasses or cultery for snacks or own food
Comfort of the room
Location is close to airport and exhibition center. Parking possibility with security. Breakfast: only some fresh croissants. For the rest some sandwiches in plastic pots (quality very poor). On top there is not enough space (tables and chairs) for the breakfast. Empty minibar in the room. Bad smell at toilet. Television not functioning. Empty soap not refilled.