Overview

Riu Emerald Bay
Top Family Hotel

Avda. Sábalo-cerritos 3404, 82110 Mazatlan, SI, Mexico
+52 669 989 7900

Rp 1,506,667+

Overall guest ratings

8.5/10 Excellent
Based on 1,080 reviews

Review highlights

  • 9.1
  • 8.7
  • 6.7
  • 5.8

Good to know

  • Great menu
  • Friendly atmosphere

Nearby

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    About

    At Riu Emerald Bay All Inclusive, you'll have access to onsite surfing/boogie boarding, windsurfing, and sailing. 3 outdoor pools provide fun for everyone, and guests can also take advantage of a health club and a sauna. Dining choices include 4 restaurants and the 4 bars/lounges are great places to grab a cold drink. There's a nightclub and a rooftop terrace, and rooms at this all-inclusive resort offer flat-screen TVs and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Childrens programmes
    • Restaurant
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,080 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Pool is good."
    • 7.9 "Good service."
      7.5 "75% thought the service was very professional."
    • 7.4 "Good vibe."
      8.2 "82% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
    • 7.2 "Good location."
      7.9 "79% liked the proximity to shopping."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.8 "Bar is ok."
      5.4 "Alcoholic drinks were not bad, according to 54%."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    • 4.0 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 442 reviews
    • 9.2 "Wonderful beach."
    • 8.7 "Pool is good."
    • 8.0 "Great service."
    • 7.2 "Tasty food."
    • 6.0 "Rooms are ok."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.4 "96% complained about the elevator."

    Overall rating

    8.2 Excellent
    Based on 637 reviews
    • 8.8 "Pool is good."
    • 7.7 "Good service."
    • 7.1 "Tasty food."
      7.1 "71% loved the menu selection."
    • 6.9 "Location is acceptable."
    • 6.4 "Rooms are ok."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great menu"
    "Friendly atmosphere"
    data provided by TrustYou

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