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It had beautiful architecture; beautiful rooms; great service; excellent food; beautiful pool; excellent food. No
The staff is very polite and always with a great smail, very well trained to serve and make you welcome all the time!! Congratulations! I felt like home!
Nice hotel with good amenities on the main street. Good service from concierge. No detailed invoice at check out.
Liked the size of room and big tv. Everything was great. There really wasn't anything we didnt like.
nice people. comfortable service .
A gem! Located about 10 blocks from the Grand Plaza in a cluster of other hotels to include Hyatt, Holiday Inn and Americana. The building was once an old hacienda completly gutted and transformed to a delux property with most congenial stall ready to serve, plus excellent dinning, gift shop, lounge, and pool. The magnificant room with marbel floor, large bathroom and central air conditioning, large-screen TV. A gem.
Bad High-Speed Internet, room was extremely humid, beds were not comfortable at all! It was not the best experience.
Great Experience the hotel is beautiful, the food is good it has the perfect atmosphere to enjoy a great time in Merida.
Visited Merida and stayed at the Inter-Continental, Villa Mercedes. Experience was great! Hotel located in center of town near everything. Staff was outstanding accomodating every request. Room was very confortable and everything met or exceeded expectations. Would highly recommend to anyone wanting to see something other than beaches.
The hotel maintains a colonial and historical atmosphere with newer amenities.
This is my first trip to Merida in a few years, I was used to the semi-tired hotels in the city, I tried the Intercontinental and was blown away by the service, huge rooms and free wireless internet everywhere including rooms. A must go hotel when in the area.
Friendly staff The fare from Booking.com was more expensive than the walk on fare. The room had a very strong sewage smell. Old, dirty and smelly.
If you're looking for a clean base to rest your head at night, this is it. No frills- you get a bed and a bathroom. Staff are nice and helpful, food is good, bed was always made, and excellent location. Noisy at times. Thin walls.
The best thing about El Caribe is its location. We have been staying there for 20 years, and there is some improvement this year. The A/C is better and the bathrooms are better. When you pay little money for a room you shouldn't expect the Marriott or a similar hotel. I think there should be a lamp on the bedside table. I know there is back lighting, but a lamp would be nice. I also think some drawers would be helpful to be able to store your clothes and not have to leave them in your suitcase.
The room, the security and the team of emplyees Nope grate place and service
It's new and clean, but it's far from the down town service is good the pool is small, and breakfast is included an ok fresh fruit is great
Nice breakfast, Clean hotel Rude female staff member at check in. Told us that Priceline had not paid the Hotel, when in fact it had.