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Location is good. Not noisy, but close to Ticinese. Elevators are old (not fitting to the hotel style) and air conditioning was almostly not working.
Great design, beautifull rooms. Friendly staff, great location (metro, canals)
Location close to downtown and recreation. Reasonable price. Good breakfast. I found ants in the room
The staff was very accommodating, even letting me check out a little late after I had to find an internet shop to change a my travel plans. It's very near the Canals and its bars and cafes. Good price for the area. I think they are still renovating. The rooms are nothing special, and it can get a bit noisy (if you are facing a street) until the bars close. Positives outweigh these small negatives.
It was superb value for money
The comfort of the rooms.
Staff was very helpful. The hotel is the Navigli area, nice for an evening walk and meal.
The breakfast was superb, the room was clean and the bed is perfect for relaxation. There are central air conditoning and this means that only the receptionist is able to adjust. We asked him all the time to switch on or off, as it was needed.
Location, Overall good Quality, good value for Money The welcome "Aperitivo" is cheap stuff, the guys at the reception are not so friendly, but these are peanuts.
Calmness of the area The hotel rating as 4 stares. it deserves lower rating
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
Breakfast buffet, reception's assistance & location (Milan)
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
Excellent breakfast. Great location Price for internet access was excessive
good location for Duomo and shops breakfast was too busy and not enough food or staff
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
I liked the room, bathroom, clean bed every day, I liked the breakfast, the vicinity of the Piazza Duomo
politeness, and discreet staff
Clean, comfortable rooms. The staff was helpful and polite. Awesome breakfast spread!
Most the location
location, value for money, amazing breakfast
Location and friendly staff.
We arrived in Milan in the AM and the hotel allowed us to check in when we got there even though it was well before the check-in time.
Professionalism and helpfulness of staff; excellent breakfast, choice of daily newspapers, etc. There were ashtrays in my "non-smoking" room; the walls and floor were dark.
The location of this hotel, only 5 minutes from the center, close to Duomo and the metro too. The staff were all helpful, the buffet breakfast had a good selection to choose from and was all very nice and fresh.
An extremely highly professionally run hotel, friendly & very informative staff. I required a doctor and the restaurant provided special dietry needs without any fuss.
The check in procedure was really quick, they spoke English to us and gave us all the details we needed, then let us get on with our short break.
Amazing staff, best food in Fossano is at the hotel's 2 restaurants. Charming hotel with interestsing history. Great central location from which to tour Piemonte region (assuming you have a car).
The staff was extremely helpful and they spoke English very well.
very very nice position near Duomo. You can walk to the metro by walking. Hotel stuff are very helpfull and do their job well.
location. Right next to the Duomo and the Galleria. the breakfast room was a little pathetic. the chairs cut off the circulation to your lower legs and your feet fall asleep.
central location & room we had was grand and spacious breakfast was so-so but then
Great location by the Duamo accompanied by helpful and efficient staff behavior
Location It's a stretch to rate as 4 star. Location was great and it's certainly going for the luxury market. Poorly functioning shower in our room was a disappointment for the price. Worse was the service. It was not that our needs were not taken care of but more the manner (attitude) with which they were taken care of. We felt we got poor value for money. 2 stars.
Location, Hotel Bar
Style and comfort, very close to the Doumo I would have liked more cleanliness of the room and bathroom, especially, from the very first day, but this was corrected in next day
it was cold in the room
the staff were excellent - very inviting and welcoming. the room was very modern and clean and the bed was very comfortable. very close to all shopping and restaurants - excellent location.
Lack of staff able to iron a shirt at 10pm. No housekeeper services available.
The hotel staff never bothers you trying to move suitcases etc. yet they are there in the background if you need them. coming in and out is simple and one always feels comfortable.
The location is excellent, the rooms very generous, the furnishings tasteful, not chintzy nor bling, quite 1950s elegant. The hotel is in a busy square, definitely more business than romantic.
The staff were very friendly and helpful. Breakfast offer was also excellent. I didn't like the bar area which is located in the reception. As a lone traveller it is sometimes nice to sit and relax somewhere other than your room, somewhere in public with other people around which is comfortable and safe but I had no desire to use this hotel's bar as its effectively in the hallway.
The hotel was close enough to walk to most of what we wanted to see. Subway station was close by. Great in-house restaurant for dinner. Our room was nice and clean plus it was quiet. Would stay there again.
It is in a good location, close to downtown, very comfortable beds and it is very clean. The rooms were too warm, could not be controlled, The streets are very noisy, you cannot really open a window.
very well located -
Value for money, location, confort...
Great A/C on very hot day. Porter was nice and helpful putting away our luggage when we were too early to check in. Front office staff was rude. When we advised we had a reservation and were checkin in the young woman, instead of asking for our name, said how can I check you in if I don't know who you are. She was similarly rude to the couple in front of us. Maybe she was having a bad day but this is not acceptable for someone in the service industry.
Very clean with exceptional breakfast facility and menu.
Location August is a very quiet month in Milan and many things are either closed or running half open. Hotel was fine but starting to show signs of the need for a makeover.
Excellent location, good breakfast, nice helpful staff, pleasant interior. Altogether a very good place that I would go back to. I found the bed a bit soft and the wi-fi was not very good.
Please write at least 15 words Room service. Very unorganized
Location and staff was very friendly
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
The room style and location Only the time of checkin and checkout
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
pool, restorant problems with staff
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
Cool hotel, great art on display, fabulous breakfast, accomodating staff
The hotel is amazing. Yes the shower was leaking and flooded the bathroom floor.
really like hotel's interior design. Good breakfast buffet. you have to pay to get internet access : from Business Center and even with the wireless in the rooms.
They serve an exceptional breakfast buffet.
i travel a lot and visit several hotels in Europe, this is simply the best room i have ever been at first the location seems out of the center, but it is in the design/fashion area, so very cool ;-)
It was a very nice, modern and clean hotel. No, actually not
Refreshing new design and high ceiling rooms. Carpeted corridors had strong awkward smell.
no good heating
Wonderful hotel ! I travel a lot, and this hotel was one of the best choices. Beautiful decoration. It is a little far from the city center. You need a taxi to get there
nice interesting design, good breakfast no hot water in the shower 2 out of 3 nights, inadequate wireless
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
I do like the location and the service of the hotel and the interior design of the room
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
The room Food
top area for shooping
The staff are very good and helpful The breakfast buffet
The Location - the decor and the friendly staff
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
location bed uncomfortable, noisy room and poor value
Corteous staff Aircon broken for 1 day, bedroom small for price
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
the location and the desing the dining room without natural light
position near central milan
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
The staff were very helpful. The room service menu was merely the hotel's restaurant menu which offered four course meals.
Very clean, good location, delicious breakfast, spacious room (thin walls though - could hear adjacent room), good room amenities (safe , hair dryer, bath robes, toiletries), very clean and modern bathroom, nice staff, comfy lobby,... Will definitely stay here again Hotel didn't have map of Milan or various tour / activity brochures
availability of the team for the information on the city. ( visit, commodities,... ) lack of information on the hotel commodities ( breakfast time,.. ), guides of the city in the room.
The hotel's location is very good - in the centre of Milano, very close to the shopping area. Breakfact was also good. The rooms are old and need the repair. Very-very bad rooms, not 5-stars hotel at all. Rooms are more like 3-4 stars hotels...
the staff were very friendly. the hotel was very clean. we didnt feel it should have been rated a 5 star hotel a 4 at most.
The staff was quite helpful. Hotel is located in the city, very close to the tourist attractions and shopping district. We stayed at the junior suite, it was spacious and good for 3 people.
The location of the hotel. Unconfortable, poor services, doesn't deserve its 5 stars.
easy to reach; nearbij the duomo; very good breakfast; clean rooms; friendly staff
The hotel employees try everything to do good for the guests, although they don't have much to offer. In Holland we have other expectations for 5 stars! Underground station too far away, no sauna, no swimming pool. Simple breakfast and after 10.00 they ran out of cheese and ham and speck, though the breakfast time was till 11.00. No luxurous facilities. No luggage service. Small room for that price. No one at the hotel bar in the evening; no guests and no employees. When we got the room, the room key and the room lock were broke, it didn't work out, we could hardly come in and there was no other room available. Later that afternoon they fixed the key/locker. It's all very clean, and everyone in Milano knows the good name of Hotel Pierre. But we couldn't find out why the hotel has this very very good name...
Food was fantastic but pricey Single room was far too small. Bathroom was also far to small.
Ease and swiftness of check in; proximity to the centre Seemed slightly overpriced for what you got.
The service and the hotel staff The price, too expensive
The feeling to stay in the same palace as Verdi. The history.
we liked very much the staff. they were help us all the time. the room was very clean, the buffet at breakfast was very good we didn't like that this kind of hotel hasn't free internet in the room.
The staff were very nice and helpfull The cost felt were high
The room was very european and historically beautiful with a marble bathroom, leather furniture and oriental rugs. The staff was great and went out of their way for us. Perfect location for Milan shopping and seeing the Duomo! The food at the bar menu was a bit limiting ( we did not eat at the main hotel restaurant). The more casual restaurant had music that was too loud in the evening, but it stopped by 11pm.
Helpful, friendly staff. Good location. Comfortable and luxurious. I do not think that the breafkfast should be charged as an item on its own. It should be included in the price.
Peace and quiet no intrusion to privacy
great help in reservations etc by concierge
location, elegance, staff breakfast cost is excessive
Great location in the middle of the shopping district.