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staff is amazing, the room was perfect and you can't beat the location at one block from the aquarium.
Friendly staff I thought booking a hotel right next to the water that I could be hearing waves in the tranquility of the evening. Instead I hear cars and foot traffic because our room is all the way back and faces the garage. This hotel was almost three times the cost of any equivalent hotel if it wasn't next to the waves I didn't get to hear.
You can't beat the location- just a block away from the Monterrey Bay Aquarium and right on Cannery Row. Staff was all very nice and the facilities were top notch. The restaurant was not pricey and not very good. This is a small complaint, as the view was outstanding and there are plenty of better places to eat within easy walking distance. Would have been nice if wifi was included with room.
The location was great. Right in the middle of Cannary Row. The pool was small.
Lovely location right in the heart of Cannery Row and on the waterfront. This is not an inexpensive hotel but let's face it this is an InterContinental brand not a Motel 6. If you want to splurge this is a good choice however if you don't need a waterfront view and stay in the connected bldg. across the street you can get a room with a fireplace for less. I found this hotel to be relaxing and the staff helpful. Even without a waterfront room they have a large deck area looking out into Monterey Bay where you can sit in front of a fire pit with your friends or by yourself and sip your favorite beverage and enjoy the view and some down time from busy Cannery Row.
Incredible staff, convenient location
Location was excellent, Hotel was beautiful. Staff was world class. Will be staying again in the future. A bit pricey
Nice rooms, and great restaurant attached to hotel with an extensive wine menu
Liked how we could purchase 2 day aquarium tickets for the same price. That was very convenient. I didn't need a mini bar in he room. But would of liked a microwave and mini fridge.
You would think that a place this convenient on Cannery Row would skimp on the amenities but it does not. The rooms are incredibly spacious and lovely. The beds are incredibly comfortable, although the pillows are a tad too soft. The windows open - a rarity now days - letting in the sea breeze. And it's steps away from the Aquarium and plenty of shops / restaurants.
The location It was no better than a holiday express, but much more expensive. Beds were miserably uncomfortable.
Excellent service Noisiest hotel in Monterey
Personal attention that was given to me.
Location services Thank you so much for everything the staff were excellent
I enjoyed the room. It had a fireplace, it was right on Cannery Row and was right on the ocean. It was a lovely old building with lots of character and charm. lots of birds throughout the night. Next time I would not sleep with the windows open like I did this time.
Relaxed friendly luxury atmosphere.
Having a sauna & fireplace in our room! Help and friendliness of the staff The bathroom was cleaned good enough when we returned from an outing.
Views of the sea and wildlife. My wife adored the room decor Smoke from other peoples fires did come into our room, but not much of an issue. Didn't like paying for internet- most places this is now free. I also found out that we paid quite a bit more for our room than others staying at the same time (I was upstairs waiting for the lift when the receptionist was calling someone to advise that a guest was disputing how much they were billed (the amount was considerably less than we were paying))
I loved the promptness of front desk to my every request.
The fireplace was amazing. The service was top notch and they seemed to really care about the people. A bottle of wine was placed in our room when we were out because they overheard us say we were on our honeymoon. The bed was the best I've ever slept on in a hotel and the pillows were like little clouds. Nothing this place was wonderful
My favorite in Monterey. The entire staff is delightful and made us feel welcome. Karen made our stay perfect. We did not turn on the TV; Sit in the window seat over the ocean, light the fire, and enjoy. Everything is perfect. The only suggestion? A hot tub on the roof among the beautiful potted plants would be ideal.
Love, Love, Love the location! Staff is excellent. Appreciate the daily delivery of complimentary breakfast to the room. Room 308 is great. Over heard other guests complain of smoky smell in their room coming from unused fireplace. We didn't experience that.
Room was a little cramped.
All the employees I've met were super nice and helpful. The toliets and bathrooms were extremely clean at all times. The beds are comfy, you get towels for free, they have a very nice hangout area. Not much going on, very quiet after ten, maybe not optimal for solo travelers.
Aquarium, beautiful beaches, fresh sea air, friendly locals