Overview

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Dr Babasaheb Ambedkar Road, Mumbai, India
+91 222 410 1010

Rp 1,880,000+

Overall guest ratings

8.7/10 Excellent
Based on 625 reviews

Review highlights

  • 9.2
  • 9.0
  • 9.0
  • 6.8

Good to know

  • Great reception
  • Nice building
  • Friendly service

Nearby

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    About

    The vibrant centre of Mumbai is now home to ITC Grand Central. We are conveniently located in the midst of the business and recreational action. The colourful patchwork of the city’s cultures—its colonial past, modern present, old English charm, and warm Indian hospitality—fill our hotel with an fabled grandeur.  Revel in the discerning and inviting service at our delicious restaurants. Presenting a variety of international cuisines to suit any taste, you are sure to find something to your liking. We extend a gracious welcome to guests of all ages, including the younger set who will appreciate our VIK (Very Important Kids) Program. 242 guest rooms and suites are infinitely appealing, with a light colour scheme and soft furnishings. Conveniently designed for international travellers, all rooms feature outlets that can accommodate both European and American electrical equipment. Majestic surroundings and seemingly effortless service create a memorable experience at ITC Grand Central.

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    Starwood Hotels

    Amenities

    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Spa
    • Indoor pool
    • Outdoor pool
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 452 reviews
    • 9.2 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.0 "Excellent breakfast."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.3 "83% said the concierge service was amazing."
      8.0 "Hotel security was great, thought 80%."
    • 8.4 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.1 "Location is great."
      8.9 "Easily accessible by car, said 89%."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 4.2 "Value below average."
      2.0 "80% thought it was overpriced."
      3.3 "The price was too high for 67%."
    • 2.4 "Disappointing internet connection."
      2.0 "80% thought it was overpriced."
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    Overall rating

    8.6 Excellent
    Based on 67 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
    • 7.6 "Good vibe."
    • 7.0 "Nice rooms."
    • 3.8 "Value below average."
      1.7 "83% thought it was overpriced."
    • 2.0 "Disappointing internet connection."
      1.7 "83% thought it was overpriced."

    Overall rating

    8.2 Excellent
    Based on 180 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.6 "Food is delicious."
    • 6.8 "Rooms are ok."
    • 4.2 "Value below average."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 58 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 7.4 "Good location."
    • 4.2 "Value below average."

    Overall rating

    8.3 Excellent
    Based on 144 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 7.9 "Good location."
    • 7.1 "Good vibe."
    • 6.4 "Rooms are ok."
    • 3.6 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great reception"
    "Nice building"
    "Friendly service"
    data provided by TrustYou

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