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Rooms were very clean & staff was very friendly. A 5 min walk to the beach from the hotel so it was very convenient. No breakfast included
Not actually ocean view room even though booked such, very rude staff.
Our stay at the Sheraton was perfect. Although we booked on July 3, the rate via Kayak was affordable and cost us 197 compared to the 279 booking through Sheraton would've cost. The hotel is in close proximity to the oceanfront, restaurants, and Broadway at the Beach. So close in fact we were able to walk to the oceanfront and enjoy July 4th on the beach! The hotel staff were prompt, courteous, and accommodating. The room was clean and had an oceanview. It was great! Well, Kayak is a third party, so you will need to secure payment and ensure the hotel has your reservation via Kayak's Customer Service Department. But they were accommodated and got us all squared away. I would definitely book through Kayak again.
The hotel was close to the beach without being in the middle of ocean blvd and all its crowds and traffic. The parking was inconvenient. You had to pay to park, and the garage was not directly connected to the hotel. You had to take the elevator down to the pedestrian walk way and walk around the hotel with all your luggage. It would have been nice to bring bags in during the check in process and then park after, but parking in front of the building was extremely limited. Although the room was nice and clean with a great view, I wouldn't say it was worth the price.
Everything. Nothing is bad here. I have stayed before. Amazing property. No hot tub at the pool any more.
Housekeeping staff was very nice and helpful, room was extremely clean, no musty smells that hotel rooms sometimes have. Beds and pillows super comfy. The room did not have shampoo and only 3 towels. Front desk had lack luster service when we checked in.
Nice clean rooms and hallways, quiet. Bed Mattress sagged horribly in the middle. Parking garage does not have separate walkway for hotel guests Tub drain clogged and did not drain efficiently Pool looked dirty, not clear.
The staff Toilet leaked on the floor all night. Had to use lobby bathroom
Clean, quiet, attentive staff, convenient to the event we were attending, and not far from other Myrtle Beach attractions. Beds were the "heavenly bed" types, big fluffy beds, pillows, comforters, etc. but they were WAY too soft. It felt like we were laying in a hot dog bun. My wife and I kept rolling to the middle all night until we finally took separate beds. Also, the beds were not queen sized, but double beds, be aware.
It was very fancy with very reasonable prices. It was very crowded.