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Palazzo Caracciolo Napoli MGallery by Sofitel

Via Carbonara 112, 80139 Naples, Campania, Italy
+39 081 016 0111

Rp 1,138,784+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 1,571 reviews

Review highlights

  • 8.9
  • 8.6
  • 8.4
  • 3.4

Good to know

  • Comfortable beds
  • Nice building
  • Friendly service
  • Train station is close

Nearby

    show all

    About

    The sophisticated decor of the 138 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort.

    Less More accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,571 reviews
    • 8.9 "Amenities are good."
    • 8.6 "Breakfast is good."
    • 8.4 "Vibe was good."
    • 8.3 "Great service."
    • 7.6 "High comfort."
    • 3.4 "Internet is poor."

    Overall rating

    8.3 Excellent
    Based on 1,178 reviews
    • 9.0 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
      8.9 "89% thought the architecture was beautiful."
      9.3 "93% enjoyed the lobby entrance."
      8.8 "88% loved the terrace."
    • 8.7 "Breakfast is good."
    • 8.0 "Vibe was good."
      7.2 "72% enjoyed the friendly atmosphere."
      9.1 "91% said it was a stylish hotel."
      8.3 "83% thought, the hotel was modern."
      9.3 "93% enjoyed the lobby entrance."
      8.5 "85% thought the hotel was luxurious."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.4 "High comfort."
      8.8 "88% said the beds were comfortable."
      8.6 "86% liked the big bathroom."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    Based on 251 reviews
    • 9.1 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 8.6 "Breakfast is good."
    • 8.6 "Vibe was good."
      8.5 "85% thought, the hotel was modern."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.5 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 6.8 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
    • 6.8 "Location is acceptable."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 141 reviews
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
    • 8.7 "Breakfast is good."
    • 8.6 "Vibe was good."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.0 "Rooms are great."
      7.5 "75% were happy with the bathroom."
      8.9 "89% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Nice building"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

    Recent reviews


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