Overview

Empress Hotel

1317 Ursulines Avenue, New Orleans, LA 70116, United States
+1 504 529 4100

Rp 1,013,334+

Overall guest ratings

4.7/10 OK
Based on 575 reviews

Review highlights

  • 8.2
  • 8.1
  • 3.0
  • 2.9

Good to know

  • Near city centre

Nearby

    show all

    About

    Empress Hotel offers a great location, putting you within a 15-minute walk of New Orleans Jazz Park and French Market. You'll have free perks like WiFi and self parking. Also, Mercedes-Benz Superdome and Jackson Square are within a short drive.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Free parking
    • Concierge service
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    4.7 OK
    Based on 575 reviews
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
    • 7.5 "High value."
    • 3.0 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.9 "Food is inedible."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 1.9 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      1.1 "89% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    View all review categories

    Overall rating

    5.2 OK
    Based on 391 reviews
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.3 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      7.8 "Great parking, according to 78%."
      10.0 "100% thought parking was inexpensive."
    • 3.1 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 1.6 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      0.6 "Air conditioning was criticized by 94%."
      2.2 "78% thought it was too noisy."
    • 1.3 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    View all review categories

    Overall rating

    5.0 OK
    Based on 5 reviews
    • 1.2 "Awful rooms."

    Overall rating

    5.0 OK
    Based on 178 reviews
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 6.8 "Average value."
    • 2.5 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 1.8 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
    • 1.5 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
    • 1.4 "Awful rooms."
      1.3 "87% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      2.8 "72% didn't like the uncomfortable beds."
      0.0 "100% found problems with the furniture."
      1.0 "90% said rooms were small."
      1.3 "For 87%, the rooms looked old."
    View all review categories
    Good to know
    "Near city centre"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    french quarter
    plastic on the mattress
    mold present
    close to the french quarter
    distance from french quarter
    bad conditions
    water in the shower was hot
    key at front desk
    cigarette burns
    gas station around the corner
    ask for toilet paper
    More
    More

    Photos
    Map

    Map

    Close