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Carlton Hotel Autograph Collection

88 Madison Avenue, New York, NY 10016, United States
+1 212 532 4100

Rp 1,880,000+

Overall guest ratings

7.4/10 Good
Based on 1,130 reviews

Review highlights

  • 9.5
  • 8.1
  • 4.8
  • 3.9

Nearby

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,130 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "City centre within easy reach, said 90%."
    • 8.1 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 6.0 "Pool is mediocre."
    • 5.9 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 4.8 "Rooms are not good."
      4.5 "55% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      2.7 "73% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
      3.1 "69% criticized the small bathroom."
      3.7 "63% had problems with the shower."
      3.0 "70% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
      2.2 "Air conditioning was criticized by 78%."
      1.9 "81% were disappointed with the minibar."
    • 3.9 "Disappointing food."
      2.0 "For 80%, the dining experience was not enjoyable."
    • 3.2 "Disappointing wellness & sports facilities."
      3.2 "68% didn't like the fitness area."
    • 2.7 "Bar is disappointing."
    • 1.9 "Awful breakfast."
      3.3 "67% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    Based on 497 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.0 "Good service."
      8.7 "87% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.6 "Vibe was decent."
      6.2 "62% considered the lobby entrance to be so-so."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.8 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 4.2 "Rooms are not good."
      4.0 "60% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      2.7 "73% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
    • 4.0 "Disappointing food."
    • 1.8 "Awful breakfast."
    View all review categories

    Overall rating

    7.2 Good
    Based on 361 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 5.7 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.6 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 3.5 "Disappointing food."
    • 2.1 "Awful breakfast."
    View all review categories

    Overall rating

    7.3 Good
    Based on 124 reviews
    • 9.6 "Terrific location."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.7 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.1 "Average comfort."
    • 4.1 "Disappointing food."
    • 4.0 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      4.5 "55% said rooms were small."
    View all review categories

    Overall rating

    7.9 Good
    Based on 146 reviews
    • 9.5 "Terrific location."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.6 "Vibe was decent."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Average comfort."
    • 4.4 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.4 "66% didn't like the fitness area."
    • 1.9 "Awful breakfast."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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