Crowne Plaza Times Square Manhattan

Ok lacked value

Large rooms AMAZING staff. Tons of outlets in room

Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.

Location it's excellent

Staff at restaurant was horrible. Un professional rude.

Beautiful food, amazing views, brillant location, comfortable bed, spacious rooms,

The breakfast buffet was limited and could be improved with hot food. The shower could not always hold a constant temperature.

The hotel was central to everything.

Extremely central location. We upograded to the corner room which was a great size, with plenty of space, something which is hard to get in a Manhatten hotel.

The cost of the wifi access was ridiculously expensive. $15 a day per device, so if you use a computer, n iphone and an Ipad that would be $45 a day which is crazy. Instead we just went around the corner to Starbucks who give free access, the hotel are definately pricing themselves out of the market on this one,

The location was perfect for us and the accommodations were everything I expect in a hotel. All the comfort and cleanliness of home. I will reserve a room with Crowne each time I visit NY.

none

The location on Times Square,near everything made a perfect stay.I would recomend it to anyone.The rooms were clean,the personel was very kind and the breakfast was very good.

Excellent location, nice room with TS view, great breakfast

from our arrival, staff were very efficient and helpful. Rooms suited our needs perfectly and was an ideal base for a family holiday in NYC

na

Every thing that had been promised occured exactly as we expected. We love America and Americans, and from the moment we got off the plane everything was easy, simple and pleasant.

We do not tip in Australia and as a result we find it inconvenient to continually pay for services such as carrying bags when it is really something I prefer to do myself. It is a different way of doing things, and of course we travel to places to experience just such differences, but it different from what we expect. We would expect an employer to pay their employer a just wage that does not need to be augmented. I would prefer to just pay more for everything and not tip.