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Hotel Indigo New York City - Chelsea

127 West 28th Street, New York, NY 10001, United States
+1 212 973 9000

Rp 2,000,000+

Overall guest ratings

7.7/10 Good
Based on 1,528 reviews

Review highlights

  • 9.4
  • 7.3
  • 5.9
  • 5.8

Nearby

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    About

    Follow the perfume of flowers and the unforgettable vision of high fashion to our unique boutique hotel on the cusp of two creative neighborhoods: the Hotel Indigo® New York City Chelsea hotel. Artwork throughout our space represents the diversity of our neighborhood, and you’ll find the fashion-forward everywhere in our décor — even the headboards have their own style. Our hotel is designed to provide a refreshing environment, with spa-inspired bathrooms and comfortable beds. Explore fantastic shopping and art galleries just steps away, or hang out in style at our rooftop bar (appropriately named The Roofbar) or grab a bite at STIX, where our dishes crafted from local ingredients attract an eclectic mix of guests and locals.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,528 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Easily accessible by car, said 100%."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.9 "Lovely bar service, according to 89%."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 6.7 "Internet is average."
    • 6.1 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
      5.5 "For only 55%, the bathroom was ok."
      6.8 "68% said the view was so-so."
      6.0 "60% thought the minibar was ok."
    • 5.9 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.8 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.5 "Vibe was decent."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      2.4 "For 76%, the lobby entrance was sub-standard."
      1.3 "87% complained about the elevator."
    • 2.3 "Disappointing wellness & sports facilities."
      2.3 "77% didn't like the fitness area."
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    Overall rating

    7.7 Good
    Based on 764 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.1 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 7.1 "High comfort."
      7.9 "79% said the beds were comfortable."
    • 7.0 "Nice rooms."
      6.9 "Only 69% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      6.5 "65% said the view was so-so."
    • 6.6 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.6 "Vibe was decent."
    • 5.5 "Food is average."
    • 5.2 "Breakfast is mediocre."
      6.6 "Breakfast prices were ok, according to 66%."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      2.5 "For 75%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    Based on 458 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.6 "Internet is average."
    • 6.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 6.4 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.2 "Vibe was decent."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      6.5 "65% said the view was so-so."
    • 5.0 "Average comfort."
      4.5 "55% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 4.4 "Disappointing food."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
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    Overall rating

    6.7 Good
    Based on 76 reviews
    • 9.4 "Terrific location."
    • 7.1 "Good service."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.0 "Only 50% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 5.2 "Vibe was decent."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.7 Good
    Based on 229 reviews
    • 9.6 "Terrific location."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.7 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.6 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.4 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 6.3 "Bar is ok."
    • 5.7 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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