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Hotel is a good location, within walking distance to SoHo, Nolita, Bowery, short train ride into Brooklyn. I came in on a red-eye and arrived at the hotel at 6:30 and they had a room for me, which they claimed it was a "free upgrade." Heater didn't work as well. Room was 50 degrees when I arrived. Put it on full blast and it only got up to 58 in 4 hours. I left it on and took off, returning 15 hours later at 3am and the room was still only 62 degrees. The luggage storage lady was rude and inattentive. She was rude when I dropped off my bag and I had to retrieve it myself. Also they used stickers with crappy adhesive so now my luggage has goo on it.
Right in the middle of Downtown New York, easy to get to everything walking or by subway. The hotel had good, reasonably priced food and nice clean rooms. It was great for a weekend get-away with my husband.
The view was nice and facilities were very clean Parking and access to valet/ waiting area were difficult. Rooftop bar was closed.
Clean rooms, spacious bathroom. Popeye's on the lower level.
I was looking for a hotel in NYC within walking distance of the Lower East Side, and found this. It was one of the cheapest hotels that met that criterion, at $250 per night (not including tax, which brought it up to $290). The room was sufficiently large to be comfortable to move around in, and the bed was firm (which I like). Everything was clean enough. There is free internet and it's fast enough to use it for work. The person who checked me in was friendly and had been nice on the phone when I called to say I'd be checking in late. The person who checked me out was fine, but less friendly. I can't criticize the staff, though - they were fine. There is nothing in the hotel to enjoy. No lobby to sit in (i.e., there's the front desk and maybe a chair or two, but that's it), no exercise room as far as I can tell, no restaurant, nothing. And no coffee served in the morning, so you can use the coffee machine in the room (which I never do - no fresh milk for coffee makes it unpalatable) or you can walk for a mile to get somewhere to get coffee. So if you get up early (as I did, coming from France I was on a different time schedule), it's really kind of disappointing and difficult. While it was clean, the price wasn't low enough for me to consider it again. I'd rather pay an extra $50 per night and have a better location and overall better hotel facilities. (I might even be willing to pay $100 more for that - it was really that unpleasant.)
The view was amazing, hotel was clean and very modern and the staff was incredibly helpful. We were in town for a bike race and they even offered us an hour of entered stay for free so we could shower before driving home. The WiFi was a little unpredictable.
Incredibly friendly and helpful staff. The location was excellent, within a close walk to all of Manhattan's lower east side, and only a couple blocks from the subway. Our room had a great view of downtown and the Manhattan Bridge!
Beautiful rooms, ensuite and recently refurbished. Excellent sevice. Central location in Manhattan. Good value for money compared with other hotels in New York. Would have liked the choice of a lighter breakfast. I didn't always want eggs, pancakes or french toast. Cereal, toast or just fruit and yoghourt would have been nice some days. Didn't want sweet french toast, but sugar on everything!
Loved being in a "real" part of NYC instead of a more touristy area. Safe and quiet location. Fun to walk around Chinatown. Great view of the park across the street with people doing tai chi every morning and the Freedom Tower in the background. Nice comfy beds and great water pressure. Nothing much to complain about. Our room could have used a paint job but was otherwise fine.
Easy access and close to Little Italy and Chinatown.
The proximity of Hotel Mulberry to some of New York's great neighbourhoods and the fantastic balcony made it a fantastic place to finish our adventure in New York. Staff were very helpful and accomodating for any requests we made.
Loved being steps away from Little Italy and Chinatown. Loved Columbus Park directly across the street and seemingly 100s of amazing restaurants all within 2 blocks.
The location! The hotel is opposite the Columbus park. A little park; the whole day mostly Chinese people do their Tai-Chi. But also several different martial arts you can admire.Plus people playing cards, a children's playground.. very good atmosphere. The buzz outside of the regular very intensel NY airconditioning intallations
The beds were amazingly comfy, rooms were clean, good position near the main street. Lovely view of park. Would definately return.
Easy check in and check out, rooms were very nice and comfortable. The WIFI did not work the whole entire time I was there, called desk they told us that they had reset it still never worked after that
the breakfast and the comfort of the room
Friendly staff, quiet (in front of a park), nice city view if on the right side. Easily walkable to everywhere. Rooms are not very sound proof. We were lucky as there was minimal movement on our floor, but sound carried a lot into the room. Could be the walls or the metal door itself.
near subway, nice rooms wifi was not great.
The room is really big and cozy
We did appreciate the location, the wooden floor of our room and the breakfast included in our night rate. The noise coming from the street, no noise insulation, I think they should implement that a lot especuially for the rooms onto Bowery street and Grand Street.I think the linens (both bathroom and bed) should be cleaned much better, while the cleaning of the room was great!
Spotless, comfortable room. Friendly and helpful reception staff. Great location in the buzzing heart of Chinatown. Breakfast arrangements a bit scrappy at busy times.
peace and quiet
The staff at this hotel are so friendly. Location is convenient across the street from a train line and a few blocks from little Italy. The hotel literally stinks. The room smelled so bad like regurgitated curry that we asked to switch. The second room smelled as well but not as bad, only in the bathroom. I think it must be the smell in the sewer pipes or something. Had to leave the bathroom door closed the entire trip so our clothes didn't smell like sewage.
Friendly staff, clean rooms, easy access by subway
Staff is very pleasant. They help you with everything.
The front desk staff are great! Small hotel but really cosy, clean and they know you by name! How warm is that?! The bed is so heavenly that I overslept all the time. The helpful hotel staff just makes my stay so memorable and I felt well taken care of though it was my 1st time in NYC. I wish there were security guards at the lobby as this is a smoke-free hotel thus I had to battle the cold winds and smoke just right outside the hotel in the public area but Chinatown is dead town in the evenings and it can be sketchy and dangerous in Bowery at night. Security could have been better so that hotel guests may feel more assured or no strangers gate-crashing the ground floor of the hotel whilst the actual lobby is on the 2nd floor.
The quoted price for occupancy at the hotel did not show the four separate tax charges added at checkout. I would have preferred to know exactly how much I would be charged at the time of booking.
Good design choices... nice bathroom (very Japanese)... simple, very comfortable, excellent bed/bedding. Highly polished wood floor a wonderful touch (no yukky wall-to-wall.) For this price ... it doesn't get any better. Highest recommendation for a budget hotel.
The room was ok in general but very old bed and basic curtain shower. Old noisy AC with dial. Extreme noisy all night.
Nice area, clean rooms, silence, very nice ladies at the reception We did not expect much of the breakfast, as it is included in the price, but you can do much better...
I thought that the way this tiny hotel was wedged into this older part of time was cool. Literally the hotel is so small I almost missed it even when looking right at it. A bigger sign would've been helpful. The breakfast bar was good, the staff was friendly, the room was small but had everything needed. My one major complaint was the inability to control the thermostat. There was no cool feature on the thermostat, only heat, and the staff for some reason couldn't explain this to me. I was simply told it would get cooler as the temperature went down. So during the day when it was almost 80 degrees outside, it was almost 80 degrees in our room as well. We were only able to cool the room off at night by opening our window. Also, even though I told the staff several times before my stay (I made my reservation about a month ahead of time) that I would be coming in at 6am I was still unable to get in my room until 1pm. So after riding a bus for 7 miserable hours my wife and I had to walk around NYC for another 7 hours, wearing the same clothes from the day before and with no sleep or showers.
The young woman at the front desk was so kind and helpful. It was a wonderful experience.
We had to take the tour bus to Niagara falls...and the hotel was at walking distance Good breakfast...and coffee at the lobby through the whole day.
I feel this is a bad experience to me The water pressure for shower is very bad the water seems dripping and slow motion when I called the front desk. They told me a stupid excuse Because I am 11/ fl. So the water usually slow at all. And they may be change the shower head after I check out. They never think should change another room for me. Even I feel it is not comfortable Their name is comfort inn and it is not
Impressed nothing..it was worth for money i paid though a bit expensive
location was great. Lousy breakfast full with cheap stuff. Bed had a showercurtain, really uncomfortable. We asked for a quiet room but were placed across the elevators.. too bad.
Perfect localization: close to B, D and 4,5,6 trains. Centre of Chinatown with it's unique climat. Close to Soho, Noho etc. Room small but quite comfy. Cleaned every day. Nice and helpful staff. Free wifi and access to computers/printers. Excellent value for money. Breakfasts - better go to the nearest Starbucks.
The rooms were clean and the staff was helpful. The breakfast area was small, but usually enough. The area (Chinatown) was ok, but maybe a bit too crowded in the day and too deserted at night.
Excellent service, the staff was friendly.The room and bathroom was excellent. The bed was extremely comfortable and the area was convenient for china town, greenwich village, financial trade centre, soho, little italy, I walked to all those places. Car ride away from mid town. Excellent area. As a solo lady from london it was a great experience. The hotel will provide with a car if needed. The breakfast room, no joke very small. need a bigger area! People went back to there rooms because it was too small very disappointing.
Clean and cosy room with all appropriate amenities, free wi-fi, location close to all attractions of lower Manhattan. One of the best prices for such a hotel in Manhattan. Location in th heart of Chinatown is probably not the thing you expect from staying in NYC.
Clean Considering NY prices- good value for the money Very close to subway station Comfy Continental Breakfast Very small room
Noisy, poor breakfast, small room, connecting room (single door between the rooms) generating excessively close with neighbors - you share their conversation, their shower, their TV ...
Excellent price for New York, especially for a new, modern hotel. The location, but acceptable for the lower price paid.
We stayed for five nights in september-09 at Comfort Inn Manhattan Bridge. The service was ok, Breakfast meny was very american with waffles and bagels, but we liked it. The everyday cleaning was without any complains. Very comfortable beds. The hotel is newly renovated so everything was very clean and fresh (includning the bathroom). The location of the hotel was ok, but it's almost in Chinatown, so you have to walk 10-15 minutes to get out of that area. The staff on the hotel could be a little more serviceminded.
Comfortable and decent sized rooms. Hotel located in proximity of many attractions in NY. Staff helpful. Lack of non-ethnic supermarkets in the area.
Cheaper than many other hotels, croissants and tea included, good tv, bathroom fairly clean Bedsheets quite grubby-looking, bed very hard, shower quite painful, wallpaper rather interesting...
Cleaness ,wifi Noisy , no shower had to go to another room for shower
next to Chinatown and to places we wanted to visit the guy at the reception didn't seem too receptive....felt we were disturbing him when we had a question to ask him
I already knew the hotel. It's very well located (Lower East side, close to bars, clubs and music venues), clean and recently renovated, and well-priced with regards to other hotels in Manhattan. No remarks here because for that rate one really cannot expect a whole lot of luxury.
was really easy to find the bed was like sleeping on a plank of wood, the rooms were very small
location is quite good since it is close to subway. the staff attitude particular the lady (I believe she may be the owner or the senior manager). One morning I met her in the restaurant for breakfast. She warned me I cannot use the paper for put bread in the microoven. In fact, there is no paper plate in the restaurant but it is not the main point. Main point is her manner. Then, she left the restaurant and turn off the light. Oh...my god. I am still in the restaurant and I am the customer. I do not know reason since it is my second time to meet this lady...
All of New York, nothing about the hotel! Everything I didn't like
Good veiw)) Housekeeper didt change towels
Hotel was very clean and staff polite and always ready to help. I liked private bathroom, good bed and TV. They even provided small breakfast. We appriciated that hotel was next to the Brooklyn bridge cause it was very easy to find it:) /Chinatown is quite chaotic/.Great place for everybody who loves chinese cuisine. The smell of food from Chinatown. No Starbucks close to hotel.Subway on the bridge.
i got to help out a friend in need. This place was just bad. Bed beds. Public washroom. No tv. No windows. Rude staff. Dirty. Do not book a room here unless it's your last choice and you're totally broke. I could have pocketed the cash and gotten better sleep in my car and cleaner with a packet of baby wipes. The staff was so rude I think they may have been on work release from jail. I didn't even want to shower it was so gross. I think the rest of the hotel guests may have been on meth they seemed content. For $100.00 bucks it was not money well spent. STAY AWAY.
It wasn't that bad. Don't expect the Ritz, its a hostel. They cleaned it everyday and there weren't bugs. It's a small room, but it's a single. It is loud and bright but earplugs and eyemask worked fine. They keep the windows open so it can get drafty but keeps it from getting too smelly. There are shared bathrooms but aside from early in morning it was never a problem. And there is NO elevator so your legs get a workout. But staff was great, at $44 a night for 5 nights there's not a cheaper way to stay in Manhattan, you're in heart of Chinatown and Little Italy, lots of culture and super cheap shopping. I'd stay there again.
Proximity to china town It's worst Hotel which I have come across in my life and it's zero return for money. The rooms were extremely small with roof top open, you cannot speak to anyone being in room. Bathrooms were extremely dirty and wet and no soaps, showers were extremely slow. No Toilet papers, common bathrooms are many but all are occupied cause they have 55 rooms on same floor. Which are shared by everyone. I will never recommend an individual for this room. But the guy at reception was very good. Around the street I came across two guys who have done the booking for same Hotel but at mid-night 2:30 am they were denied room as their Room was given to someone else. So overall extremely poor hotel, without any facilities, open roofs (there's iron mesh which is roof of some 55 rooms) but can be good for students who cannot afford more money from china:-)
room as cheap They put me in a cheaper room (that i didn't reserve) and charged me for the room I booked. they filled up all the rooms so i was unable to switch.
Nothing at all. Single thin mattress on wood platform. Room in 6' wide with no ceiling, just chicken wire. Three common bathrooms per floor are disgusting. Rotting ceilings in number of areas. No elevator. Drug addicts and hookers walking round. DO NOT STAY HERE!!!!'
You get exactly what you pay for, a very safe, clean and very, very small room about 4 feet wide and 6 feet long. But that is exactly what I wanted, plus an internet connected computer at the end of the hall. Also very, very quiet. Stairway was a bit dirty and there was no elevator up to 5th floor.
The bed was horribly uncomfortable, creaked everytime you moved. Staff, unfriendly n unhelpful Bad
Just position and price are good. clean in room and very very small
The location was nice. Easy access to Subway and walkable to China Town and Little Italy. The price was affordable for staying in Manhattan. The hotel provided towels, shampoo, travel tooth brush and tooth paste. The bathrooms are shared but generally we didmt have to wait long for an opening. Also they are spacious and cleaned daily. This is a decent place if you are traveling alone and just looking for a cheap please to sleep. The room was very small (6'x9'). The mattress springs were squeaky and uncomfortable. There sheets and comforter were stained. Only on of the outlets worked. The room had a small fan but NO WINDOW and very little room to move around as the double bed took up most of the space. All that said our biggest complaint was the noise. There is no sound insulation. We were in a room in the middle of the hallway and we could hear talking from adjacent rooms, all of the movement in the hallway, doors opening and closing and even street noise (sirens, large trucks). If you are a light sleeper this is definitely not the place for you.
What an unusual place! You walk up four long flights, get a bright and clean though windowless cell, find acceptable bathrooms down the hall, and wonder if it's a good idea. The room has tiny cabinet, light, plugs, mattress, sheets, blanket, pillow, trashcan. You were given soap and shower slippers. The floor is locked and your room is locked. Hardware screen for a ceiling to make the HVAC common to all 80 cells and it works well. A number of students with backpacks giving it a hostel feel, though the lower floors have the same design though much older and occupied by local Chinese. Apparently the design is a tenament style housing for single men. Very interesting. Unusual value for Manhattan. Safe. Don't go for the view.
Location Gross bathrooms with collapsing ceilings, loud and dumb neighbors, too bright to sleep, if the A/C goes out you'll basically suffocate.
Nothing no elevator On constructing For one sentence, This is not a HOTEL Backpackers is better than this