Would you like to save as your currency permanently or for this visit only?
It is a really good choice! Clean and new hotel, in the middle of wall street, it is really cheap compared to other much more options in new york. The price I paid was 20% less expensive than other hotel in town. Rooms are clean, nice and confortable. Self check in is strange but very efficient at the end!!!
Location to shopping, tourist attractions, and public transportation lump between two matresses being placed together to form a larger bed
The room was quite clean and comfortable. I really enjoyed the water bottle refill station.
Location was excellent but hotel was way too expensive
The staff was very polite.
Very Clean, well maintained. Smallish rooms.
The location, included amenities, and service were all spot on. Will definitely return here. Only complaint was the hard bed. That said, it was well worth the trade off.
The location was very convenient to all of the Financial District. The attached restaurant provided good food and standard NY prices. The room was clean, quite (outside noise was minimal) and the staff very accommodating. Although the parking was discounted, it was about a block away. It was not clear where the parking facility was located and I circled the blocks a few times and wound up having to call the hotel to give me instructions on where to go.
I had a PHENOMENAL front dresk staff Saturday when I got in! Super helpful!!
I thought the staff very responsive to my questions. I had a document printed out at short notice, and it was done efficiently and without complaint. What I most disliked was the set-up with the television. It is absolutely standard these days --even at a motel 6 -- to have a large number of cable tv stations available with at least some of the more common movie channels. There was none of that. Also, one would expect a large movies-on-demand set-up on the television and that too was missing. 2) my in-house phone did not work, and so to communicate with the front desk, I had to go down by elevator; 3) it was difficult to catch a cab in this part of wall street, and there was no way of doing so, according to the staff, except to walk 2 or 3 blocks and hope for the best. The hotel should have a better arrangement when it comes to cabs; 4) the bed was fine, but the only cover/comforter doubled as a bed-spread, which meant one had to sleep with the bed-spread, which I find off-putting -- potentially unclean.
Location and cleanliness of room
The staff is very courteous and helpful. The premises are clean and well maintained. The location is awesome if you like to walk around and take in the sights. The Financial District is one of the few places I enjoy walking around as it isn't as densely populated at night. The room we had was right by a garbage disposal or ice machine so every so often we'd hear it go off. Very distracting and unpleasant. The room seemed smaller than it is because the ceilings are outrageously tall. The bathroom looks like the designer took a page out of the YMCA men's domicile for inspiration - cheap tile, crappy shower, meh. The windows haven't been washed in what I can only assume is eons so even if the view were breathtaking (it wasn't) you wouldn't be able to see it properly.
The facilities were amazing. There was a lot of noise on our floor at night.
The Staff has been really great and the free Wifi is a real plus
Smoke alarm going off during the night because of low battery.
the staff and hospitality. the location. It's not easy to find.
Very mediocre fitness center. Due to limited space perhaps they could work out an arrangement with a nearby gym.
The rooms are very modern, beautiful and trendy and the hotel staff is excellent! The financial district is very quiet at night, so you'll be able to a good night's sleep. Three subway lines stop really near to the hotel. If you like to sleep in the middle of the 'buzz' of New York and would like to walk 'home' from, say, Times Square, you would be better of somewhere else. I would definitely consider staying in this hotel again, though.
Rooms are small but cute. Good for the price and if looking for something nice but not super luxurious. no room service for two days. Each time we called concierge, noone picked up the phone.
Hotel Staff's great attitude and manners. At the Lobby, housekeeping etc. Nothing in particular. A minor problem with A/C the last night. They reacted inmediately. No issue in my opinion.
Everything - the staff were especially friendly and helpful. This is a very attractive and hip boutique hotel right in the middle of the financial district. This is a real find
It was close to Pace University and the decor was good. nothing
Great room, comfy, upscale. Original decoration. Good location, in the financial district, close to subway. Very good value for money in NYC.
The general disposition of the front desk staff. Everyone was exceptionally pleasant without being condescending. The sanitation conditions of this hotel are deplorable. I found pubic hairs all over the bathroom (fixtures, floor, walls), the hardwood floor was sticky, and the walls themselves we're in very poor repair - covered in marks scratches, gashes, etc. I brought this information to the front desk and was put in a "suite" which is a room with identical conditions, but a separate kitchen space. I had one short-and-curly at eye level in my shower - which remained plainly and visibly stuck to the wall for the 4 day duration of my stay. The toilet stopped flushing on my first day. The floors are pitched and uneven, the elevator is barely functional. The corridors do not pass ADA standards. The room doors look like they were salvaged from several other buildings and don't work properly - my room door had to be pulled shut whenever I left the room. All in all I have to say this was one of the worst hotel stays I've had. I've stayed in crappy motels that weren't much better (still better) but there, I know what I was getting into and was paying an appropriate price for the level of facility. I feel that the descriptions for this hotel are misleading and deceptive, and I would never stay in this hotel again - ever.
was not the same place shown in photos
The staff was very friendly and pleasant The pictures online were nothing like what the hotel really looks like. The lobby is ok but past that it's very seedy. It should be rated no more than two stars. Outside of the rooms, I was on the fourth floor, there's no air conditioning and it's all torn up in the hallways on the way to the elevator. The room was very basic. I would never stay here again.
staff was nice Not much first off tried to charge me twice for the room had to have the manager out to get it straight even with documentation the room needed some work remote didn't work had to stuff a wash cloth in the tub to stop the drain at midnight the maintenance guy wok me up to ask if the AC was working I travel for buisness 300 days a year some nicer than others I would put this one close to the bottom parking was also an issue told me they had an association with a garage a block away true but it Didn't take full size vehicles such as a suburban so I was on my own a mile or to away all in all I guess I tried to save a few $$$ wasn't what I expected
The welcome was warm and helpful. I even got an upgrade! At first glance, the room looked amazing! The modern amenities and style were welcoming, but when I looked a little deeper it was hard to ignore the fact that the wear and tear of the room was taking its toll. The wood around the sink was badly warped. The sink didn't drain properly. The floor was cheap. The faux-wood laminate was warped and felt greasy under my feet.
The best location for business trip and if you have a plan to visit liberty island. My room never have any outside light because it was surrounded by tall building and it feels like night all day.
Bathroom needs repair, towels. Coffee cups are not cleaned. Dirty floor
Nothing fancy. Clean rooms .Microwave in each room. Adding a take-out food service menu
we were upgraded which was super nice. Possibly the shortest building on Wall Street, so no great views" but room was clean, hallways not so much. Also the shower doesn't really close which was quite odd. Shower, cleanliness Of hotel (not room), and all of the writings they had for guests were in poor and broken English.
Great hotel, would definitely stay there again. Very clean, and the staff was very accommodating. No pool. Absolutely no parking. (Do not count on finding parking near by or on the streets). They told me they had a deal with the parking garage next door and when I got there they did not accept my car because "they were full" so I had to run around looking for an open parking and take a cab back to the hotel afterwards.
Upgraded, very friendly
great location if you have business downtown; clean rooms; adequate workout facility; fantastic front desk service and staff very very small rooms even by NYC standards, but functional for a solo.
Friendly staff Good location Clean NO PARKING BREAKFAST WASNT SO GOOD ROOMS WERE EXTREMELY SMALL NOISEY PEOPLE IN THE HALL (staff)
Cleanliness of the room. Comfortable beds. Reliable service and facilities. Truly business class lodging, nothing fancy, but commendable nonetheless. Good choice for vactioners who don't plan on spending too much time in their hotel room and instead wnat a clean room and a comfortable bed. Exercise room too small and poorly equipped. Wifi was weak and frequently interrupted.
Staff was very very friendly and helpful. Went out of their way to help us even after check out. Was a Pet friendly hotel Need more extra stuff on hand (i.e. comforters, cots, small refridgerators).
The location was perfect for us and nothing was too much trouble for all the staff. A wonderful experiance for my Wife and I.
I liked the price and the location, they also had a gym open 24/7. I didn't get to use it this trip but would like to if I ever get back there again. Breakfast was great too. Small room, no fridge, no microwave. Room was uncomfortably warm when I walked in as well. Staff made it so we would have access to microwave and fridge in the lobby but wouldve been more convenient if it was available in the room.
The staff was very friendly. The room was ready when we arrived for check-in. Nice and clean, very comfortable. We were on the first floor by the check in desk. We had to keep the fan on to drown out the noise of other guests going up to their rooms during the night.
Personnel, location very close to metro and financial district breackfast is not at top level but enough to be considered good
Location location Location On the first floor was too noisy at 1 AM
clean room, good staff, no fringe, no balcony, poor breakfast, far from subway st.
From the moment we walked in the staff made us feel extremely welcome. That feeling never left the entire 3 days we were there. I will 100% return to this location the next time we are in Manhattan no questions about it.
Not much We were on 1st floor close to the front desk, they talked loud and laughed all night long. In the morning we were awakened by a hammer drill, drilling concrete 10 feet out our window. Posted note left on headboard saying our room was made up by _______, was a nice touch!
Staff was knowledgable and helpful. Room was very clean.
stone's throw from pace university, where our daughter will be attending college in the fall; parking across the street; close to brooklyn bridge, south street seaport area, chinatown, easy access from I95 without having to drive directly through the city. reservations were for 2 queen sized beds, but the beds were not queen sized but full sized, which was a bit uncomfortable
Staff very accommodating. Fire caused elevator service to cease. Room rate was reduced by $75. Very nice! We were on the 6th floor. All staff very pleasant and helpful in every way! Great location!. Booked a double-web site said "last one". Hotel did not have a double- got a king. The "last one" available display prompted my booking at that time. Sales pitch or reality by Booking.com?
could do with a small bar
Great location for family visit by car to New York. Easy in to city, easy parking.
Close to many areas that we wanted to see.
The neighborhood is very interesting with lots of good restaurants serving nice meals at interesting prices (Stella Maris, Il brigante, MarkJoseph steakhouse, Suteishi,...). During our stay we had a quiet room on the 5th floor. The staff was always friendly and willing to help. I would come back at any time and will definetely recommand the hotel & seaport neighborhood !!! Air conditioning a little bit noisy.
The room was really nice, comfortable and neat...everything was perfectly clean...! Breakast at the Best Western Seaport Inn was EXCELLENT!!! The hotel staff was really nice and always helpfull...! The hotel is pretty good located...you can just walk to a lot of really good places and there are also 2 subway stations nearby! Me and my friend loved and enjoyed our stay at the Best Western Seaport Inn!!! I would definitely stay there again and/or recommend this hotel to anybody else!!!!! ---
Good location for Seaport area and not too far from good restaurants.
location breakfast is quite poor
Excellent staff! Willing to answer any and all questions; assisted us with parking; offered to watch our bags before check-in and after check-out so that we would not have to leave them in our car (which was in nearby parking garage); assisted us with obtaining a roll-away bed very quickly. Yummy continental breakfast. Excellent location - close to the Staten Island Ferry and the Brooklyn Bridge, a block from the water, close to the subway to go uptown, very close to parking. n/a
The location was good, coffee was good, my view from room was great. The price was ridiculous.
The room with two double beds is very small for four people
Transportation hub nearby. The room is tight. Barely any space to place a big bags.
Small hotel but very comfortable with rooms funished to a very good standard. Very comfortable beds - loved the duvets and the pillows were the best I've ever slept on! Good location as although not in mid town it is very convenient for the subway so getting around was very easy. The only problem encountered was the fact people didn't know where the hotel (or Nassau street) was located! ie airport shuttle, taxis. Think this is largely down to the fact the hotel is so new. Just tell them it's a couple of blocks in from Ground Zero - which they should have heard of!
The very quiet location, for New York (when emergency vehicles were not sounding off). The comfortable bed. Yes, we very much missed a coffee-maker. We did not use the snack center.
The ability to be able to travel anywhere in new york, its proximity to subway and bus stops. Good food nearby as well.
I liked the modern comfort in the rooms. They were typical city sized rooms but they were clean and had everything that was advertised. I also really liked the fact that we weren't in Times Square or other very very busy areas because we could sleep at night with almost no noise. Finally, because it is literally a 2 minute walk from the nyse and Wall Street (and the 1-2-3 metro direct to Times Square & Penn Station) it was extremely secure as there is security 24 hours a day 7 days a week guarding the stock exchange. The only thing I didn't like was that we asked for 4 towels for our Queen room (we had one king room for 2 people and one queen room for 4) and we didn't get a 4th towel.
I booked one room with 2 beds but they gave me a room with only one bed... and charged me for the first!!!! :-(
Does exactly what it says on the tin....clean,great staff... Good value.
Friendly staff, nice rooms, quick elevator, exceptional rate See comment on question no. 1
It was convenient to the Wall Street and Broad Street businesses. The room was clean and comfortable, perfect for an overnight stay.
Cleanliness of the room and bed; proximity to my destination Lack of restaurants near the hotel
Clean, modern decor with very friendly staff The AC was loud, and the thermostat was confusing, but they were aware of and fixing the loudness issue.
Clean, trendy, friendly staff, small cafe available 24/7, bar area available Nothing