Had a fantastic time, the room was magnificent, the staff were friendly and really helpful They need to offer more additional food and drinks when sitting around the pool, both were never offered, free hireage of the push bikes would also be nice, they could provide more transfer times into the city been 10 km's away the times were really spread out.
The comfortable room stay but would like to see a better selection of food in this resort, perhaps instead of a buffet it would be preferable to have a personal menu ranging in Vietnamese traditional styled foods and western foods for visitors. Yes the beach that it is built on is not at all suitable for swimming or for doing much with and although the swimming pool is large it is only one depth. This is probably to please families and their children and not at all that pleasant for those adults without children.
The location, quietness, spa. Level of sanitary in the restaurant and distribution of tourist in restaurant.
The bed is among the best in Asia, the pool is enormous. The food is not good at all, the resort is far away from town so you need to take a 7 usd taxi for lunch and dinner, unless you like pizza or reheated frozen food.
I liked the location but the beach accross the street was dirty and full of trash so I had to walk up shore a little bit. I did not like that the Internet only worked some of the time.
The location was amazing. It was beachfront and when we drove up to the hotel, it really looked very grand. Room decor was old. Furniture and carpet were old. Shampoo/conditioner bottles were porcelain and therefore reusable but it was extremely difficult to get the solutions out of the bottles.
I think the hotel is tired..the staff have no enthusiasm about thier job,,,,i ate at the fish restaurant ,the meal was lousy......and for the first time ever ,i was asked to pay for refresh hand towels,i objected,and was guided back to reception where ,they gave a refund................next day i checked out....next door is a fantastic hotel!
Location No open window !!!!!
Great position, sensational staff, excellent breakfast.
The excellent Hotel for its price.
Friendly staff, nice room,excellent location Breakfast is not much choices, but that's not a point.
Standard of accomodation. Food quality, value for money and service Hotel representative should accompany guests to room and provide orientation.
Fantastic staff. We have travled 2 month in vietnam on 4 and 5 stars hotel. The novotel staff was so much better than all the others. Så nice rooms and view. Great food in resturant. Stay here
Perfect location: less than 1 minute walk to the beach. Louisiana Brew House is at the beach in front of this hotel. Restaurants and other (tourist) facilities are within walking distance; don't miss Lanterns Restaurant! Staff is very helpful; we arrived in the early morning and we could use our room short after arriving. Staff was helpful, but not very enthousiastic.
A good choice if you're looking for value. The buffet breakfast was not tasty at all. Having tried it once, I would rather do without it and pay to go eat out.
Very good well priced hotel, attentive staff, central location. I would stay here again and would recommend it to my friends. Traffic noise could be heard from the front rooms over looking the beach. Not a major problem but would suggest that if you want quieter rooms go higher than the fourth floor or sacrifice the beach view and get a room off the main street.
Rooms very spacious, swimming pool excellent. Location to the main town was only 10 minutes away. Hotel check in was very long as staff did not really understand english. Wanted us to pay on arrival which but with all the other hotels we just gave credit card details and paid in full on check out.
The staff was really friendly and helpful, the room was clean and the bed really comfortable. The breakfast buffé was enormous and had something for every taste. The location of the hotel was really close to the beach, just across the street.