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Lovely design, good layout, very friendly staff members (and lots of them), lots of watersports available and better priced than most resorts in Batam and Bintan. Perfect for relaxing! We also received a free room upgrade so the sea was 100m from our room door. Slight smell of damp in the room but that seems to be normal in that region due to the humidity. Was very, very quiet so not much atmosphere, but we stayed Monday to Thursday while most people tend to go over the weekend so things liven up then.
The proximity from the beach, seaview too far from the city area, not enough facilities (For example, free shuttle service to the city area).
It is a very quiet place close to a beach The hotel is very far away from the city (40 minutes by taxi)
We had a pleasant stay at the hotel with friendly staffs who are always at your service. our hotel room was clean and everything we needed was almost there. the location was ideal for relaxing but too far away to the city centre. There could be more bus schedules to the city centre with a longer time for shopping instead of 4 hours only. other then that it was fine.
We could see the seaview from either side of the hotel and that was indeed refreshing. There was a power failure on the 1st night but the staff quickly came and fixed it.