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Great location. Clean. Friendly staff. Reserved a king and was given two doubles due to overbooking. Mattresses were worn out. Given free breakfast for the inconvenience. No hotel parking due to construction. Valet parking was $25. Same price as non-guests.
The breakfast was not free.
The room was clean and comfortable. It was right across from the convention center where we attended Women of Faith.
The location for attending the OKC Thunder game was perfect. It was an easy walk from the hotel to the arena that was mostly indoors. The bed was comfortable and we both slept well both nights of our stay. Don't feel we were given the Deluxe Room we requested and for which we paid. Additionally, the tub filled up with water as you showered and didn't drain out, even overnight. The bathroom was also very small; large enough for only one person at a time. The counter wasn't even large enough to comfortably hold the bottles of shampoo, conditioner, etc. The toilet paper roll was located in a very inconvenient place that was difficult to reach, and the only place towels could be hung was inside the shower.
The staff was friendly. Parking options were limited
I booked a king size bed, got two doubles. After asking, i got a new room. New room had trash in the garbage can in the bathroom. And I'm not sure the sheets were clean (bed was not well made and sheets were wrinkled). As weird as it sounds, I was too tired to complain and stayed in the room. one light bulb did not work. Overall, it was pretty dirty.
The location is very convenient in reference to OKCs Bricktown. Room was Tiny and basic. $140.00 didn't even get me a mini fridge. Theread was trash in trash can, and towels were not restocked.
Location. Staff was nice Rooms need updated with fresh paint and carpet. Paint unprofessional and vents showing water damage or mold
Bed was comfortable, and the valet service was great. Housekeeping was rude and took forever to get to our room, and the pool was tiny with a ton of people there.
heated pool bathroom was a little dirty debris on the floof
Convenient location to the airport. Supposedly good service to the airport. Front desk and security services.
This Hotel has several venues in which to choose from, Resturant/ Bar to Casino.
Convenience to my work location, breakfast buffet was very good and the kitchen was open until 11:00 PM for dinner.
It's close to everything, including the airport and we like the simulcasting. Things didn't work
the closeness to the fairgrounds, friendly people beds where a little dated
The price and the location, the pools were nice and so were the restaurants in the hotel. Bugs in the room, asked for a coffee pot in the room two days in a row and never recieved it. They tried to charge me more than what I booked it for.
Location to the businesses and the variety of restruants. Most freeways are close for travel in any direction.
Definitely worth the price paid. Will go back if needed and would recommend to others.
bed was comfortable Hotel was more of a party hotel and not at all what I had expected from what they had online.
Cheap and clean Terrible mattrasses. Clean though.
Historic, nastagic, good mix of old and new wrapped together for a excellent experience of the city. The room was so quiet, and cozy perfect gey away! The valet bill...... I wish I would have been told beforehand about the charge. The maid start knocking at 1030 for noon checkout.
Beautifully exclusive lobby with an atmosphere only describable by those who have seen it. Filthy. My bed sheets had dried crusty something on them. My shower curtains were filthy as well. Not what I expected from such a high quality hotel.
accomadating, close to bricktown, hint of mystery I would not have been able to afford it on my own.
I thought the hotel was beautiful & we got good service at the restaurant & bar. We went to Red Earth Pow-Wow at the Cox Convention Center & it was two blocks away. We walked to the Murrah Federal Building Memorial as well as Bricktown, also in walking distance. My roommate left her cellphone & charger in the room & y'all are mail-ing it to her. I appreciate that immensely. I got an Email confirmation that said I had only one room. I called Book-ing & got that straightened out, then had problems checking in at the desk when we got there.
clean,comfortable room.staff with good hospitality mind
The staff was very helpful and accommodating. The hotel had a nice mixture of classic design with modern comfort, and its location was tremendous. The bed was hard as a rock. Both my wife and I woke up with extremely sore backs.
To loud outside. Loud people coming back to the room drunk. Woke up the kids
The pool and location were excellent. The breakfast was awesome. The lady at the desk on check in was rude. We needed a bed for our daughter we were told that that was not an option unless we switched rooms and if we did that there would not be a room avaliable for Saturday night. So sharing a bed with a toddler because we could not have a roll away bed was not the best sleep a guy can get. Just seemed lke she did not care about customer service at all.
. STAFF didn't cooperate
It was so quiet. Our room was great, no. It was amazing. We enjoyed how big it was. I wish we could've stayed longer! Can't really think of anything. Maybe start to offer free parking considering you pay so much for a room...?
Great service. Amazing restaurant and bar with wonderful staff
I liked everything my wife and I thought it was perfect. N/a
Way overpriced for what we received, but most staff was really nice we had reserved a double room and got a king bed. Went to restaurant downstairs, ordered a wine, it was out, ordered a beer, it was out. No free wifi, room key didn't work, had to get new ones. Breakfast buffet was ok, but gravy was ice cold..for real.. husband was extremely irritated, for convenience to convention center it was great.
Fantastic breakfast and family friendly place and pet friendly
I enjoyed the soft bed, segregated living room from the spacious bedroom/bathroom, the staff was very polite and helpful. The location is concurrently l convient with major highways close by and plenty of places to eat all around. I wish that the TV's let you change the video input settings, but they're locked into the cable input only
Elegant! The whole hotel was very nice. The evening reception was exceptional, custom drinks with fresh vegetables and lots of other goodies to snack on. All you could eat/drink for a couple of hours. For breakfast the "made to order" omelette was fabulous. The rooms were clean, modern and comfortable. Not much to report on this side, the only minor thing was the televisions were not allowed to be changed from the included cable to hdmi so I could watch movies from my device.
The kitchen staff for breakfast in the morning was freindly. Actually all of the staff was nice. The pool needed cleaning. It smelled like a urinal cake. Cleanliness was an issue too. Nothing was filthy but a lot more attention to detail could be made.
Everything was perfect except for check in process - where their is a total disconnect Took time to check in online and then had no record of my check in at hotel. This caused a bit of hassle and frustration....
Front desk service was very friendly and helpful. We loved the spacious room. When I booked the room and read the description of the room on kayak.com, it stated the refrigerator would be stocked with a dry/wet bar. When we arrived the fridge was empty. Also, we went to dinner at the landing restaurant and it was horrible. My fiancé ordered a drink and the bartender started pouring it. Then I ordered the exact same thing and noticed that the bartender poured about half as much alcohol in mine than she did his. The drink tasted like water. Also, the waitress was making conversation with the bartender while we were standing at the bar and was very unprofessional. When our salads arrived at dinner, they were so drenched with dressing that neither of us touched them. The main course was good, but I expected excellent. The menu was pricey and we did not get what we thought we would. Later on when it was time for bed, the pillows on the bed were so flattened and offered no support. I had a neck ache for the next 2 days. The room was so cold and it was windy outside. We could hear the wind from outside and there was a noticeable draft coming in from the balcony door. The balcony was so small and looked like it might fall off the building if anyone stepped onto it.
Clean spacious rooms, excellent breakfast Reception staff could be a little more engaging and welcoming. Nothing rude or improper, just distracted and impersonal.
Best hotel in OKC-best deal- best breakfast. Safe hotel safe bet. Great Staff great everything. N/A
It is not a bad hotel, but it isn't what I expect from an Embassy Suites. There was a funny smell and water stains on the ceiling and wall. Also the edges of the carpet were very dusty. Overall, it felt outdated and underwhelming. Positives: friendly staff, good breakfast buffet and good food at the grill, comfortable bed.
Rooms are big Breakfast was good Very close to the airport Got put in a smoking room despite booking nonsmoking. Got moved to a room where the AC blasted all night making it extremely cold despite being set for 80 it was closer to 60.
Patrick fixed my reservation. EVERY person in this place is so friendly!!! Top shelf!!!
The hotel was very modern and beautiful. I forgot my headphones and I was upset I wouldn't have any while working out. The hotel provided complimentary ear buds, which I thought was a very nice touch. There isn't a complimentary breakfast, but the food is very reasonably priced for a hotel. I got a delicious breakfast wrap so big I couldn't eat all of it for $6.00. The staff was extra friendly and one of the best things about my stay! The doors at the hotel clink like the old prison movies. To me, whomever installed or manufactured the doors didn't leave the proper amount of clearance for the door to close quietly. The traffic on my floor was high at 2:00 am on Tuesday and Wednesday morning, I think every door on my floor opened and shut two or three times and I heard every single one of them (feels like it anyway). I'm a light sleeper in an environment I am not familiar with. Hallway noise is a problem at all hotels but I would say this might be slightly above what I would consider normal due to the doors and the gusto it takes to close them. I've definitely stayed at nicer, quieter hotels for less during mid week business travels.
This hotel is very young and modern. The rooms were spacious, and the beds were super comfortable. The staff was real cool. You have to pay to park. Our stay was the same night as a thunder game--the lot filled completely up..also the pool is pretty unimpressive, but it exists, which is kind of rare for a hotel downtown.
Close to brickyard, room had a functional layout, big shower, decent toiletries, free morning coffee in the lobby Loud music from pool area until 11pm, $15 for parking in an empty structure - self or valet same rate, no other option
The whole hotel was very nice a modern. The bars were very nice and the staff were great. We were there for just a night getaway and it was nice to have a good time without having to leave the actual hotel.
The hotel staff was friendly and helpful. Very kid friendly and our daughter loved it. Pool was small but that was perfect with a kid. Breakfast was included and decent. Beds were comfortable and the hotel was quiet except for outside traffic. Overall a very pleasant stay and am sure to stay again.
Very friendly staff Breakfast
Front staff was friendly, the rooms were clean and quite!
I had a place to sleep and the tv worked. The lady at the desk was absolutely rude. The rooms are old looking and not real nice. I only had 1 pillow. there wasn't a chair in the room to sit and relax. (had to lay in bed)
Overall the hotel was great! The room was very clean. Had trouble with one staff member but when I voiced my concern the issue was promptly addressed. The morning breakfast was your normal continental breakfast. I loved how clean the rooms were and the friendliness of the cleaning staff. Location was also a plus.
It was a wonderful location.
Howard Johnson in OKC is like home to us. We always stay there. We use this motel about 2 or 3 times a year. The price is very good and our room alway clean and fresh. The breakfast is a great big plus.
Price Too much furniture in the room.
Pool and breakfast Dirty walls. Strange layout and ceiling textures.
wifi was very slow - had to tether to watch a show.
It was a nice stay.
Traveling across country it was convient right off interstate 40. The price was perfect. We were upgraded to a bigger room. A nice surprise. The complimentary breakfast was a surprise. It was truly a breakfast. Eggs. Sausage/bacon. Waffles. Biscuits and Gravy plus many more choices. We knew we would be getting in late. I called ahead and the front desk was friendly and when we got in close to midnight the young man had us ready to quickly check in. He was very professional, friendly.
Staff was friendly Great location Comfortable bed Smelled like stale smoke Needs updating Entry is not actually though the outside
the breakfast was great! loved that the room had a balcony. pool was nice but didn't use. as soon as you walked into the hotel it had a weird smell. the rooms were ok size but with 4 kids & 2 adults its crowded. didn't like that there was a sign in breakfast room saying you can't take you're food to the room.
centrally located, clean and breakfast was good.
Loved the staff they where amazing. The location is in the middle of there bar district and that mad parking a nightmare.
It was very clean and comfortable. I expected breakfast to be to be included but that really wasn't a big deal
No free parking
Nice size rooms good pillows and a great bed
People nice and it was clean. My husband is a 100% disabled veteran with a no tax card which we showed and was told next morning they would take off taxes. Next morning with a plane to catch we were told we would have to call a manager and that would take time which we didn't have so we paid and left. Should have been taken care of up front.
Beds very comfortable.nice separate sitting area. One bed had stains on sheets.
location, cleanliness, friendly staff, nice breakfast, ease of parking
Clean rooms Quiet Complimentary breakfast Bed wasn't comfortable I called about pets they told me $35 ended up costing me $75 just for a dog under ten pounds Fridge didn't work
Very clean. Breakfast included.
The room was very clean and the bed very comfortable! Great Stay!
I boooked over a month in advance beause we were travleing with kids and I had specific req. which when I re-confirmed 48 hours in advance they told me were confirmed.. when we arrived the hotel was way over-sold...and none of my requests were able to be met.... very very upsetting
The staff were very good and worked extremely hard. However, they were grossly understaffed. As a result service was a bit of a disappointment. The hotel is nice enough and the staff works hard, but the finer details that you would expect from a hotel that advertises themselves to be of 4 star quality were lacking.
Staff was fantastic very accomodating Noise from the trains
The location was great! The rooms were way too small! --- a night should get you a bigger room!
The staff was nice and the location good. The rooms were older and out of date. Full sized towels were not provided but were "available at the pool." None were actually there. When we mentioned this to staff, we were told some were being brought out. None ever arrived.The iron in our room was old, spilled water, and ended up burning my pants (ruining them). The staff was nice about it and apologized, getting me a new iron. However, the manager just said they'd "look into" the problem and never got back to me with any solution for the ruined pants. This place in equivalent to a cheaper hotel, not other hotels moderate hotels. It's not terrible but not what is expected for the inexpensive but not cheapest price.
The staff was extremely accommodating, helpful and truly assisted in all my needs... The outdoor rooms for a woman staying alone.
The staff were very pleasant. The Internet was terrible.
Breakfast was really nice. not the typical hotel breakfast it was above and beyond. We had a problem with the tv at first the staff brushed it off as it was a common problem. But after 30 minutes and another phone call to the front desk staff connected us to someone that could help us. A guest before us had messed the settings up. We couldn't fix it with the basic remote so we were moved to a new room.
New construction. Beautiful hotel. Valet parking only. No where to park
courteous desk and breakfast staff
I travel a ton for work, and rarely have I been in a hotel where each member of staff was so attentive and competent. I especially appreciated the front desk guy with the red beard, the guys that clean up after breakfast, and the hotel manager (I'm sorry I didn't get your names!). I've never written a review before, but you guys made our stay great, and I wanted people to know. The location is awesome too, as Bricktown is just a great place to stay in OKC. This is totally minor, but I didn't like the super bright white light in the room lamps.
Include parking in price. $12 per car plus tip tends to get expensive.
Clean, friendly staff, nice spacious rooms, great location, beautiful rooms.
oversized 3 star; would give 5stars if hot tub were operational
I like the whole hotel. Nice and clean and big rooms. The beds were very comfortable. I would definitely stay there again. The bathroom was a little small
This is a family owned hotel and I was told that the family lives there. No wonder it's so clean! The beds were so comfortable, most comfortable bed I've ever slept in at a hotel!
THE ROOM IS OK BUT THE MAID SERVICE IS LACKING. THEY DO THE MINIMUM AND DON'T SANITIZE THE FLOORS OR TOILET DAILY UNLESS REQUESTED. THE KEY CARDS HERE AS WELL AS OTHER PLACES KEEP FAILING TO WORK. SOMEONE WAS ABLE TO TAKE SOMETHING OUT OF MY ROOM ALSO. THE BACON AT BREAKFAST IS NOT CRISP AND THEY COULD USE A BETTER GRADE OF SAUSAGE. THE TOILETS ARE NOT REGULAR AND ARE TOO LOW TO THE GROUND FOR EVEN PETITE PEOPLE.
Large rooms. Dated, but very clean. Comfortable beds. People in the center atrium talking so loud we could hear them in our room. We could also hear the family in the room next door, so maybe thin walls?
Very nice staff, clean and modern. Great stay! The walls are paper thin. We could hear jumping above us and it was very loud. Thankfully they were quiet shortly after 10 pm.
My go to hotel in OKC when visiting my daughter who is in college there.
Liked it that the rooms had a kitchen área. No Hot tub.
The hot breakfast was nice, beds slept good and overall a nice place Our room decor seemed like an afterthought. Huge space, small sofa, no eating space. Staff not very friendly.
Honestly wasn't impressed, I was expecting a lot more. Room had a lot of wear and tear, other guests were loud in the hallways and the hotel was right beside a highway so sleeping was difficult. Also upon check in a $15 hold was put on my card even though the room was already paid for and they already had my card for any incidental damages. The only thing I enjoyed was the breakfast, I will not be staying here again.
I travel regularly and its nice to just wind up somewhere that you know will be a nice place to sleep. All I needed is a nice place to sleep
Clean; close to restaurants & shopping Right off interstate so there is traffic noise
The bed was very comfortable and the room was pretty spacious. The staff was very friendly and informative. The location is right by a highway and a little noisy. The window in our room faced the highway though and it did seem like if you were a light sleeper, it could keep you up.