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This is our go to hotel for Orlando. We go twice a year and always stay here. It's a short walk to universal (20 mins). Pool gets the sun most of the day and there is plenty of space. The rooms have recently been redecorated and recarpeted. The rooms are spacious and well equipped. Plenty of space for clothing for our extended stays. Hairdryers are good as is the shower. Maid service is outstanding and rooms are extremely well maintained daily. Staff are friendly and helpful. I love this hotel!!! That I had to go home and leave this place.
the rooms were quite comfortable the no smoking in the room
Cheap but good
good beds, good location and the free wifi
A very good hotel for the price and location. good service, good food (breakfast-kids eat free)
We consider this hotel offers value for money and we found the staff very helpful, however, the rooms are basic. The location is great if you are intending to visit Universal IOA & US. Wet & Wild is just a few minutes walk away. Whilst we didn't use it an I-Ride Trolley stop is right outside the Hotel, if you are renting a car access to the I-4 Freeway is vey close by.
Great location - lots of nice restaurants within walking distance. Facilites in hotel very adequate. No kettle!
Price, location, good breakfast for fair price Staff not the quickest/friendliest, warning texts around the hotel gave an impression of unsafety
For the price, this is exceptional value for money. It's not the Hilton, but what do you expect for such a cheap rate? Everything you need, great location, friendly staff and comfortable rooms. Highly recommended!!
Good location, good clean room, idea base as jumping off point to universal/disney parks
Hotel was in a good location on International Drive near Wet and Wild and plenty of resturants, shops etc. Rooms were clean and we received clean towels every day, also towels available at pool for guests use. Good value buffet breakfast available and hotel also has a bar, games rooms and shop. Free shuttle bus to Universal Studios and Seaworld.
The room was pet friendly in the small motel,, recently redone and an amazing value for the price I paid for two nights. A great value if you need a pllace that takes a dog, although they do charge a ten dollar a night fee and have a fifty pound limit, which is not mentioned on Booking.com The water in the shower was not hot enough and the pay per view movies did not work, maintenance could not fix it and never did return with another box. The TV an old model.
Ok for the price. Needed to pay a $100.00 refundable deposit that would take more than two weeks before it will bet credited back to my account. In my opinion too long for the credit and that's was no information or notice about this charge.
Convinient location Quality of room,beds are too small for 2 people to sleep.listed on website for two beds for 4 people to stay,but uncomfortable twin size beds. Bathroom condition poor smells like molds in bathrooms. Insufficient supply of bath towels.
For a Movie theme hotel. Their wasn't no movie channels. At least offer movies. Make no sense. They need to change their name.
The hotel is good for the price and it's in a good location. The beds are comfortable. The shower is decent. The pool looks nice. The hotel needs some renovation. The carpet is worn and wasn't vacuumed before my stay. It has a slightly musty smell and they had a dehumidifier in my room. They charged an extra "facilities" fee when I checked in even though I wasn't planning to, and didn't, use any of the facilities.
well located. service is very bad, not recommend well located. service is very bad, not recommend
It was clean, very close to Universal and an excellent value for the price The $100 dollar deposit was weird, but it dropped off of my bank account in a few days
The Staff weren't terribly rude when I made it clear I was not happy This was listed as a 3 star hotel. It clearly is not. I actually left and went to a Ramada that cost just about as much, and was way better. The place is really run down. They try to mask water damage or smoke smell with shampoo that makes the whole place smell really strongly, in a very bad way. I pulled back the covers on the bed and there was dirt on the sheets - not stains, actual pieces of dirt on the bed. Grout was filthy, things run down, it was just a really trashy place. The beds were terribly worn and uncomfortable.
Dirty hotel with a bunch of live and dead cockroaches. Unlivable condition.
They didnt clean the rooms for three days, not even when requested. Front desk didn't care
The restaurant is great. There was roaches on the bed I couldn't sleep my last night there.
Bed was comfortable, Great location Plenty of parking Pool area is nice and clean Old and carpet was gross looking, lots of mystery stains Bathroom needs a facelift Bed blankets were old and ripped
close to parks price cheap rooms are just OK
Front desk staff were top notch -- very friendly, accommodating, and funny!
The location was excellent, Within walking distance to Universal Studios and a short drive to nearby outlet malls Cleaning staff does not do a very thorough job. Upon checking in we found an old bottle under the sofa and old opened pieces of candy in the floor. Suites was a little on the small side for a family of four with a 16 and 18 year old.
Overall I truly enjoyed my stay. I was there for 20 nights and the staff was friendly, the room very clean and it was nice and quiet inside the room. This is great value for money and I will be back.
Location and staff were the best The bed, the exact bad you wouldn't want with a bad back
The staff was very accomadating, I always try to stay at Hilton properties because I feel comfortable that I will have no problems: best accomadations ( the beds). None
good Location, quiet hotel, near Ihop and denny's clean room, staff helpful, complimentary internet, also possibilities to fax or print, small convenience possibilities, during week newspaper, enough parking lots, can enter hotel in different ways with key, so secure. walking distance wet and wild, near to interstate 4. breakfast can be included
good breakfast,not far from universal park nothing
Service Colin and Libby rock that tiki bar every night, great service, great times!
Customer service was outstanding! the rooms was Very nice!
The hotel was very nice with a bar and swimming pool outside, where we could have a beer and relax after a long day in any of the theme parks. It's a 5 minute drive from the gates of Universal Studios, and the Wet 'N' Wild theme park is within walking distance. If we're coming back to Orlando we will stay at this hotel again.
I felt unsafe in this area. Loud music and cars. Strangers that were not hotel guests were wandering around the facility late at night. It was a terrible experience, and I canceled my reservation the next day.
I like the access to the pool the first thing I do in the morning is hoping in the pool just perfect It has been my third time staying there but it has changedone so what from behind. All the rooms should be renovated
Hidden fees!! Outdated rooms with torn up carpet and a broken shower with blood in it!! One washcloth!!
We came in late on Thursday before New Years. The lobby looked clean to me and I was tired so I just got our room key. We had a 2nd floor room all the way around which was fine. Once opening the door it was all gown hill from there. There was a smell when we walked in. The ceiling was peeling. The towels had been washed so many times they felt like sand paper. The sheets had staines so we slept in out clothes. The next morning I asked for more towels as we only got 2. We were left with the same dirty sheets. The TV did not work at all. The mattress springs were so cheap you heard them when turning in bed. But it was with in 5 to 6 minutes or universal and about 10 to Disney. Stay away from this hotel. To top it off got some kind of Bug bit that is spreading.
Bathroom was clean Bathroom was clean but when you come out just felt like taking another bath because the room wasn't nice at all
Nothing. Left after less than two hours. The room was absolutely disgusting and shady. The property is not safe. The bed sheets and blankets were covered with stains and I'm pretty sure there were probably bed bugs. The locks/doors were sketchy, the lighting flickered on and off the entire time I was there. Staff was rude, unfriendly and slow. After an hour, the bathroom ceiling started leaking so badly that we filled three trash bins with the water. Called maintenance/front desk multiple times and didn't get any help. Finally we just grabbed all our things, went to the front desk and checked out. TLDR; gross. Stains. Rain from the shower above. Lazy/unhelpful staff.
The staff assigned my room to someone else then somebody walked in my room while i waa watching tv
The first room they gave us smelled like someone had thrown up in the room and the floor hadn't been vacuumed. We asked for another room. It was clean, but both double beds were sagging and old. Towel rack was rusty and barely hanging onto the wall. The hotel was older and not well kept. Worst shower head I've ever seen! My daughter found a deal on for $41 per night. We would have rather paid more and been somewhere else.
In fact if there is lower than this rate I will give it . It is dirty, stinky, bed and towels have stains. The air-condition has a bad smell. They charge extra money for service!!! it overall not recommended for single or family. The service is bad. The room paint has stains. The bed is not comfortable. The bath if dirty. No soup in the bath, and when I ask they said that there is ???
Closeness to attractions no Nothing
Nothing at all The carpets were ripped and dusty and stains all over the place. The ceilings were also stained and basically falling apart. The entire room had a rancid odor of urine that could not be ignored and the bathroom was basically a dungeon. I have stayed in hotels that were not rated the best before and they have been manageable but this rooom was so bad that me and my girlfriend had to look at the room for five minutes and then immediately check out and cancel our reservation. DO NOT STAY HERE!!!!!
Dirty outsite the building. Did not like anything
Nothing at all like the pics. I asked about their indoor/outdoor bar seen in the pics and she had no idea what I was talking about.
Nothing Everything it was not clean or nice or updated
Loved the price and location. Walking distance to everything. Free shuttles to parks. No shuttle to airport. Cab cost almost $50.
Location The shower was clogged with hair and tub was filthy dirty. The carpet smelled dirty and the TV didn't work.
It was cheap Very bad smell in the room, TV was really fuzzy
The one thing that I appreciated about the hotel was the location. Is 5 min away from Universal Orlando. We had to keep unplugging the toilet because it wouldn't feel out again once you flushed. The bathtub was not completely clean. We stayed for two nights and the bed was only half done when we came back on our second day. You either do it or don't.
The keys didn't work, despite three re-keyings by the front desk. And, the locked gate near the back didn't work, so we could not get to our room right next to that gate and had to walk all the way around to the front, and then go back to open it from the inside and prop it open. But someone removed the prop, so it remained locked. The front desk was aware of this lock not working, but had no solutions for us and didn't mention it when they first suggested we go park there and use the gate to get to our room. The breakfast in the courtyard required walking outside to get to it, so we got wet in the rain.
Location the hair dryer didn't work, the toilet had a very loud and annoying noise , poor cleaning, simple breakfast but for the price you pay it was good.
Good area, easy to find and to get to. Beds are of nice size, and there is a dorm room sized fridge in the room that does work well. And it was nice and quiet in the rooms. The most annoying part is the bad wi-fi most of the time I couldn't watch youtube and sites would be very slow to load, plus I only got one or two bars at best in my room. I also did do their "speed boost" thing and then I could sometimes get it so I could let YouTube buffer for a bit then watch something but it was still a pain. Parking was a nightmare if arriving late in the day. My room view was only of another wall a few feet away from the window, but I can give it a pass on that as didn't pick this place for the view and it did bring in plenty of natural light during the day. Also bar/restaurant thing in the middle always looked closed, the free breakfast ended way to early, also had to walk outside through the courtyard not even any overhang and eat outside. Which was fine on dry warm days. but when it's a cold morning or especially if it's raining it makes it hard to get the breakfast.
Nothing Hotel had no heat. They told me no hotels in Florida had heat. That of course was a lie. Rooms were dirty. Other guests made it unsafe. Terrible place to stay. I had to change hotels at midnight it was so bad.
The location, breakfast The pool is only for adults! I have a 5 year old he coudnt enjoy it . The bed was very uncomfortable. There was no mats in the tub, be very careful! !
Free parking was nice and it was about a 20 minute leisurely walk to Universal Studios. You can purchase Universal tickets from the desk in the lobby which will save some time at the gate. It had a mini fridge & microwave which would probably be very convenient if you were staying more than a night unlike we were. Breakfast was reasonably priced, but the food was just ok, nothing special. IHOP & Denny's are both next door if you need a late night fix or some cheaper eats. Not sure how they can get away with charging a resort fee as this is not a resort hotel. As a SPG Gold member, I was given a room that faced southwest overlooking a grand parking lot. Lobby was always packed with people and only had one person working the front desk. Our room had no shampoo or conditioner in the dispensers... called down to the front desk a half dozen times and nobody ever answered... the phone calls just went into a queue and eventually disconnected. There was no way to call housekeeping directly. Luckily one of my friends had a sample sized shampoo which we all shared. Glad we were only staying one night here as I probably wouldn't stay here again.
It's your basic hotel. Great location to get to Orlando studios and plenty of cute things to do close to the hotel. Hotel needs to be updated as well as the rooms. No games room.
Breakfast was good. Staff was helpful Out dated bathroom. In dire need of remodeling. Needs a little more maintenance
The location is great if you're going to universal or want to do things on international drive. The free shuttle to universal is helpful. Mini golf right next to hotel was fun. The place listed they had a pool bar which wasn't even open or in use the whole week we stayed. The room is not what the pictures look like. We booked a king size bed and got two queens. Just a blah hotel. If you're going on a vacation I wouldn't recommend this hotel. Breakfast not included also. Basically my boyfriend and I were a little disappointed. The pictures online and description don't even measure up to what we stayed in. Unfortunately, probably never going back.
STAFF THE ROOM CABINET DOOR HAD SOME PROBLEM.ACTUALL IT CAME OUT OF THE SLOT. WAS NOT PUT IN PLACE DURING OUR 5 DAY STAY.
Very out dated.
Dirty, smelly (no ventilation), large dead insect on floor, sticky carpet, old bed. Four Points should be ashamed... this is at best a bad motel.
The location is great if you're going to universal. The staff was friendly as well but other than that nothing was impressive about the hotel. The hotel at least in the photos appears much brighter and more modern than it actually is. The room reminded me of something you'd see in any old motel and the beds were noisy and cheap feeling. Our room was not very clean, there were spots on some of the linens, hairs stuck to the shower wall (from before we arrived) that never got cleaned in the 4 days that housekeeping supposedly cleaned the room while we were out. They charge you a convenience fee for the water/coffee in the room, parking, wifi etc, which would have been fine with us but they failed to replenish the water or coffee after the first day as the card in the room promised. Lastly the elevators were in poor repair, once I had to pry the door open to get out, the key card stopped working twice in the first 2 days for the room door, and the hotel "restaurant" isn't really more than a simple buffet. Luckily Hash House is just down the street, go there for breakfast. I was pretty disappointed in this Four Points as I've stayed at some in the past I really liked. As you can see there was a lot that went wrong, I'm not a picky person but it adds up.
Nothing Customer service, cleanliness, and smell was terrible
The convenience of how close it was to Universal Studios. The price was good. The parking lot in some areas needs attention. Has deep holes. The beds need more than two pillows on each. And a couple more bath towels in each room is needed. 3 isn't enough. The carpets need cleaning in the room we had and the bathroom had black stains all around the toilet and tub. There was no stopper in the sink. The towel rack in the bathroom was pulling out of the wall.
I love how close it is to universal studios, it's very comfortable,the breakfast is decent, cleaning people are nice. I didn't like that the sheets looked old, the paint in the rooms was not even, whoever put the bathrooms together did a horrible job
Very clean and comfortable. Pool was clean. Excellent value for a budget. They do have room service. Store and fast food within walking distance. For the price and value I don't think I had a reason to complain about a thing. Free continental breakfast was just that, and for a decent place with breakfast included, it was still a good value.
We decided to go home instead of staying the night Not for my taste .
Location to meeting and the room. All was good.
it was not expensive moldy rooms, TV with 10 channels, had to pay for ice, no internet
Affordable clean and quiet. Walking distance to every kind of restaurant you could desire and shopping. Walgreens across the street. Pool open in January. Staff friendly and helpful.hotel is older but clean . Would deffinately go back anytime we are in Orlando. No free coffee but had a really affordable coffee shop in the mornings great idea just easy stuff bagels and frozen breakfast items. No free coffee....
It was awful. Housekeeper didn't clean the room when I return the room and asked front desk to clean the room. However, I had to wait until next morning.
The location is excelent, the staff is good. The lack of cleanliness and maintenance caused me allergy and itching.
Great location, very friendly stuff, good price!
Great location, price , very comfort
Close area to universal They was very dirty. The carpet and the bed was disgusting
Location Bad smell , roaches in the room , dirty carpet , no internet in the room , not coming back ever to this hotel...
No internet in the rooms and the had to wait 1 hr to check in
Hotel was great, very clean. Absolutely awesome location. Fantastic staff! Across the street from a huge water park. Literally a 20 min walk to universal Studios! Tons of stuff to do. Sucks that I had to use my phone as a hotspot to go online. But there is so much to do that you will barely spend any time in the room anyway.
I couldnt stay since the sheets were not even clean, it smelled bad like mold and damp. The bathroom was not properly clean had brown stains. It was a real disappointment.
Pool bathroom was the worst kept I have seen. Feces all over the place
It was decent. Love the location. Nice friendly staff. Great customer service and was accommodating on my specific request. Overall good experience. Having to pay for wifi
Extremely close to Universal Studios Budget-friendly No amenities such as a shampoo Hot in halls and elevator Slow elevator Small rooms
Nothing don't waste your mney Stains on the floor and bed spread... Torn box spring... The room was small and dirty. I asked them to replace the boxspring that had tear over four feet long... They just covered it with a fitted sheet. Not good at all!!!!
This is a nice budget motel. It was clean and the stuff was friendly. I used this hotel to go to the Kennedy Space Center. There is a bus connection availalable which stops at the nearby Sheraton hotel. But you have to book this in advance.
It wasn't as loud as I expected it to be. There was nice and friendly staff. A "do not disturb" sign was not provided.
nothing at all We have to leave the first night and find another hotel because we found cockroach in the bed, in the bath and everywhere. Apart from that the bed sheets were broken with holes and spots. Very horrible experience. Please dont go to this hotel
Price and cleanliness The smokey dirty smell in the hallway and the small room compared to the competitors
It's close to I-Drive and Universal. Easily accessible. I was put in a smoking room initially. The room was small and the cigarette odor really permeated the whole room. To add to that, there were cigarette ashes on the toilet. Wait, was the room even cleaned? I asked to move to a non-smoking room and the front desk obliged. I opened the door to the new room and was immediately hit with a strong musty smell. Went back down to the desk to cancel my reservation. There are SO many other hotels in that area for a comparable price. It doesn't make sense to settle for something that poor.
The location was fantastic. It was really close to Universal Studios, walking distance. And the staff we encountered were very friendly. The beds were horribly uncomfortable. The room did not smell good and the pillows and sheets were very cheap.
This motel 6 is surprisingly Clean and modern great value for the price No hair dryer. Room was small. The WiFi cost extra and it wasn't very good.