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I liked specially the great service your employees are giving. The pool was great, breafast excellent The attention at the pool was also good. Your hotel at the beach would have been perfect.
Facilities were excellent.We were allowed to use our free breakfast vouchers even though we hadn't fullfilled their conditions.Reception were English speaking and very helphul booking taxis restaurants etc.I was escorting a group of 12 people on a restaurant, city break (from Ireland) and they were all very impressed with this hotel. The gym was free but we had to pay for use of spa steam room etc Quite a walk into town centre so paid out quite a bit on taxis.Some guests were disapointed that there were no bar facilities available after midnight.
quiet, comfortable, a good base. Easy to get email. Excellent facilities now that the pool and new restaurant area are complete
The staff was very helpful and professional and the location was okay (about 20 mins walk to old town/cathedral). The beds were uncomfortable but bearable.
The view from the window The charge to use the spa 10 euros as most hotel swimming pool/spa areas are free of charge, unless you book a treatment which obviously has to be paid for as an extra charge. The room we were allocated was very small - one night was enough!!! for more than one night we would have needed to book a larger room.
Accommodatng reception staff, excellent breakfast
Friendly and helpful staff; excellent restaurant and good quality of food and reasonably priced. It would have been nice to have had some tea making facilities in my room, ie a kettle etc.
The hotel it self is fine, with very nice but small garden. The bed was not good. The location of the hotel did not suit us.
Location, Facilities The Air conditioning didn't work. Staff a bit miserable
The ample space in the junior suite, cleanliness, friendliness of all staff
Well designed hotel friendly efficient staff Nothing
Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Central location, close to restaurants and bars. Good breakfast.
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
Very clean rooms and good breakfast
location air conditioning unit was full of mold = unpleasant smell
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
We had a small room, with no view, too much of a hassel to complain, for 1 night. Hotel a bit old, and needs work, big problem is parking, I had to walk for 15 minuts after finaly finding a spot, and this is febuary.
What a wonderful hotel. We paid a little extra for the sea view and boy was it worth it. The staff was friendly and English speaking. The room was also quite large and very clean. We had a wonderful stay here. If you close the balcony door from the outside, it locks and you cannot get back into the room. We were trapped on our balcony for quite a while before we could get someone's attention. Makes for a good story, though.
Good for winter visit, was close to shopping area but not close to beach although easily accessible by bus. Indoor pool smelled like urine
Friendly staff , very clean rooms & public areas. Amazing views over Marina and to cathedral in distance. Rooms comfortable . I would highly recommend this hotel, I will be back for future visits.
The view of the marina and Palma city from our balcony was stunning. There was also an excellent choice for breakfast. Slightly to far from the city although there was a regular bus(No 3) available at a cost of 1.25 euro's per person.
I found the staff very plesent and were very helpful. The breakfast buffet was excellent value. I found it a little far from the city,however the frequent bus service made up for that.
Good views, clean rooms, close to modern shopping centre and easy access to main street via lift. Having nothing done about the reported fault with the tv therefore preventing us from watching any of the films at night. As I have arthritis I need to rest after an active day.
The hotel was just great. The staff were friendly and very helpful. We wanted to rent a car, they arranged it. We wanted to find something, they knew exactly where we needed to go. Great staff. Christmas Eve dinner was also most excellent. Would highly recommend the hotel Would have liked to be a little closer to the action. But, this is not really a minus. Where we were was quiet and peaceful
The views from the hotel are magnificent. We had breakfast in the hotel twice and dinner 1 night which was very nice indeed, plenty of choice. The staff were very friendly and helpful and we thouroughly enjoyed our stay.
The view was wonderful. Our hotel was close to several restaurants and shopping mall. The Cathederal was a 5 minute drive. There was an oversight on the daily housekeeping staff. I notified the manager and housekeeping was at the door within 10 minutes on Christmas day.
the helpfulness, effieciency and friendliness of the staaff at the desk and bar.
The location of the hotel is excellent, the facilities are very good, the rooms and public areas clean and comfortable, the staff were friendly and helpful. I loved just about everything about this hotel. My bed was hard and there was an odd smell in the room but I think might have been due to the heat.
Location and breakfast
The breakfast buffet hade a wide variety of food - very good.
Literally everything. Staff, service, communication, room and I can't even describe it. We loved every aspect. We had to pick a last minute hotel and this was the best decision and choice. Love, love, love.
Breathtaking view of Palma golf. Very nice stuff. Free Wi-Fi (but not everyware). Very very comfortable. Probably the best location in Palma. Nothing.
Beautiful location and view, close to the harbour, sun terrace, swimmingpool, balcony, close to city attractions, restaurants and shopping: Perfect for combination of city and sun holiday The restaurant. Expensive breakfast, poor dinner. Surroundings too big, few people, too much light, not intimate or romantic, no servings on the terrace for dinner, boring menue, almost nobody in the bar at night. Front desk slow, too many phone calls at the same time as check in/check out and questions from customers. Also poor marketing of what to do in Palma, you had to know in advance and ask. No maps or sightseeing available visually in the reception
Great hotel in a great location overlooking the Palma marina. Easy access to town centre either walking or bus from outside hotel. Excellent breakfast although cost was half that advertised in bookings.com. Beds a little too hard. Nevertheless, staying at this hotel would have been spoilt if not given a sea view room.
The location, reception staff, breakfast (we were offered a special rate), and room Eventhough the area was quiet when we stayed, I would imagine the seafront gets very noisy during high season. Better soundproof windows would be a good investment for the hotel.
Very good quality four star hotel.Very modern and well equipped.Included excellent breakfast. Service at breakfast a little shaky....shortage of teaspoons! Otherwise excellent.
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
how the hotel is situated thin walls, noise from other rooms
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
Location, location, location....
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
location, modern spacious rooms
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
Cleaniness of the rooms Bar was very expensive
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
great location for city break only one small lift
lady in the room next to use, were very noisy!!!
excellent breakfast sometimes the people at the reception could be smilier
Excellent facilities, good location, polite and helpful staff, superb breakfast menu External noise throughout the night - take earplugs!
Location was excellent. Lovely view of Palma bay. Overall - a good experience. While the room was clean it was a little outdated - heavy 80's style furniture/decor was not in keeping with my personal taste, however, the bathroom was more up to date.
Location Bar and disco noise all night
The hotel has a wonderful view, the room was very clean and really comfortable. The breakfast amazing
Everything was superb! Highly recommend!
Excellent hotel with very good staff and great location on the marina with easy access by foot to the centre or by public transport to the beach. Decent night-life located closeby too...good breakfast.. Rang the hotel on the night before arrival to confirm on early check-in and told it would be no problem. Arrived at 10am and room was not ready then told to come back by 12/12.30pm but still the room was not ready - eventually checked in at 13.30pm - did get a room with a marina view but was not a good start.
Breakfast buffet Poor air conditioning in room
Good location and value for money
There is noise from the street as the hotel is in the night club area of Palma.
The staff was very helpful and the overall sixties/seventies style of the hotel aggreed with me. During our stay the outdoor pool was closed although the weather was excellent.
amazing location on the playa staff was rude an unhelpfull
Hotel staff are very kind room
the food and the location the staff in the reception, they didn't speak english and had no knowlegde of what to se in area or the buslines
just: good hotel at the right place (we had the room with sea view !); very good system of maintaining and cleaning the surrounding and beach not wireless signal in the room; may be some sun-beds at the terrace (there are only chears)
The great dinner buffet, proximity to the beach and our beachfront balcony. The noise outside all night on sunday night.
All receptionists were very helpful maria, Migel and manuel Everything ok exept hairdryer did not work , ac is not strong enough,Food was great!
The location was excellent. Ease of access to city bus and the beach. Excellent variety of food at the buffet. The dining room was very noisy with the clatter of dishes being cleared and hit on the side of the garbage bin, silverware dumped from one bin into another...the dining experience was a chaotic experience, not only because of the employees but also because of the patrons rushing to secure tables and returning for more food through out the dining experience. I would not sign up for the buffet again.
Near the beach, but too many German people - I asume more than in Germany Noise in the night, when Germans came home to the hotel
Nice and convenient location, cold dinner on first day even when arrived very late Service/credibility sometimes depends on who you meet - one guy at receptionists says it is possible to pay for car rent by card, then the lady from rental only cash is accepted...
good location. close to the beach, close to Palma. good bus connection to the citey. I've experiece the front desk staff not to be very friendly.
Very close to the beach, great view from the balcony, bus station right in front of the hotel with buses that goes to the airport (bus 21) and Palma de Mallorca (bus 15).
Central location, near beach shops and restaurants and bus stop and airport. Good size pool well maintained. Mini fridge and hair dryer would have been an added extra. Too small smoking area in bar. No smoking area in dining room was a disappointment as was led to believe there was one. Smokers are being marginalise in hotels in Spain since the smoking ban and if it continues we will not be going again.
Nice comfortable stay for 5-7 days. Take the bus # 25 and you`ll be in Palma in 15-20 minuts (by the bus #15 it takes 30-35 min). Nice clean beach, good breakfast and dinner.
Great rooms and good rates if you book off the main holiday season (October for example). The breakfast buffet was excellent. A bit noisy in the morning. I had to use the PCs connected to the Internet in the lobby, which were _very_ slow and standard applications like maps.google didn't work at all, but the fee was 10 euros/hour (and the minimum time was half hour). When I complained, the person responsible at the reception desk replied that it was not their business and that I should talk instead to the internet provider company, although I had bought the ticket at the hotel desk 20 minutes ago (of course they didn't offer the money back!). Not the kind of answer you should expect at a 4* hotel.
breakfast being referred to constantly as "You English" by the bar staff
It was a very nice hotel. The staff was helpful and friendly and the buffet was great and had a variety of food.
nice for kids they enjoyed the shows and mini club indoor pool was closed
Lovely hotel with big pool, and if the weather aint good, then there is a heatet indoor pool. We absolutly enjoyed the stay. Easy transportation with bus to Palma.
Very clean Hotel, freindly helpful staff, wide choice of food value for money, easy access to beach activities available if you wanted to participate. Excellent stay.
Very nice and helpfull staff, hotel has his comfort but I would classify it as 3 stars. Architecture and decoration are old fashioned. But all clean and in renovated style. The breakfast is excellent and value for money 8,50 euro´s
close to the airport, but no airport/flight noise. next to the beach but back from the main road. staff friendly and attentive.
Nixe Palace was perfect for our weekend away and we cannot wait to stay there again. We arrived to cava and fresh fruit in our room and that level of service continued throughout the stay. From yummy food in the bistro to the delightful spa to the spectacular views of the sea, this hotel is absolutely fantastic. For those who prefer to stay near to the city, this is a bit further out, but taxis frequently drive past the hotel and we never waited more than ten minutes for one. There is also, as others have mentioned, a bus stop near the hotel, but as the cabs were so cheap, we never used this.
Room was ready at 11.00H instead 15.00h.Clean. Quiet. I had a room a little bit at the end, no view!
old and not a 5 start level
views and location to Porta Portals
Bed was extremely comfortable and the sea view uninteruppted. The concierege were most helpful. Car parking was definitely a must There was a wedding or wedding fair on on the Friday evening and as we were right a bove the function room it was terribly noisy. Foirtunately all finished at midnight.
We popped over to the Nixe for 3 nights and it was a wondful break. The hotel is right of the beach and we had a huge balcony so we could simply sit and watch the sea. We ate in several times for lunch ( as the view was so lovely) and in the evening. Excellent food and service. Hotel does front onto a main road and although many shops were closed as this is low season, I suspect it might get fairly busy in summer. However, the NIxe is an oasis , with a great spa and we would definateyl stay there again..Bus cost 1euro to get into Palma 25 mins away. Road at front of hotel could be busy in Summer. Cannot walk very far along sea front as beach fairly short.
Position of hotel and location The front desk staff could hve been a bit more knowledgeable about tours.
Sea view, balcony Lack of the hotel territory, poor vegetation around
Very friendly staff, good food, perfect gaspacho, nice beach, conviniet location very strange choice of Russian TV channel (RBC - the only one); looks like nothing to do there with children - no one playground, even on the beach
Good spa facilities,nice beach, easy to get to the center of Palma and Porto Pi shopping center. Smelly room not really up to 5* hotel, very noisy if you book the room with the city view - which is actually overlooking the main street & back entry for the laundry services. Smell of savage for 4 days & we were not able to get rid off it!!!. Poor newspapers selection - no English titles. Cleaning ladies very noisy in the morning, chatting next to our room. Very souless hotel with generally poor service, without a single smile. Will not recommend to friends.
- Very quiet, clean, nice installations. Wifi for free in the hall. - Wifi not for free in the room. I concider water,electricity and Internet access as the basis.
The staff are very helpful with suggestions on where to go and what to see. Buffet breakfast was excellent and included in the rate. Other than breakfast, meals and serving staff are mediocre for a 5 star hotel. Fortunately there are good restaurants in the area....
the convienence of position, the friendly staff & services of the hotel
Friendliness of staff Unable to check in at 3.00pm
The staff are very friendly and helpfull. The cleaning of the room was not good.
The Staff- they were excellent. The pool area was also most pleasant, and the view from our room was beautiful. Nothing - only the walk up from the village. However, taxi at €3- who could complain!
The best thing about the hotel is the pool area. It is spacious and very attractive. I would like to bring my children here sometime but I am not comfortable that children would fit in as most of the guest are quite old. The only thing I didn't like on both my stays was teh beds. When I book a double room I expect a double bed not two single beds pushed togther. This is not romantic.
Excellent facility with all amenities, good views and location. Spa Service is a rip-off. I signed up for an hour's sports massage and my masseur rushed through the process in less than forty minutes. For the experience, I paid nearly 300 Euros. One of the reasons I chose this hotel is becasue it had a Spa, something which I use on all of my recreational trips. This one was the worst ever!
This hotel was excellent value for the money paid. Staff were pleasant and helpful. Its location was 150 metres from main retail area and 200 metres from the beach. It was quiet (except for the aircraft arriving and departing 1000 metres to the Westwhich I got used to and not a problem) and provided an adequate swimming pool and relaxing area. Bar,Lounge and Restaurant for breakfast were clean and comfortable. Evening meal was taken at the sister hotel on the promenade which was not an inconvenience as most people would go out in the evening in any event. The choice and quality of the self service three/four course dinner again for the money paid was good and here again the staff were friendly and attentive.Beach and small bay were fine.
I was very close to the beach and I had the chance to visit Can Pastilla internet was not free
Very good value for the money. Good breakfast. Nice position, very close to the airport & relatively close to the beach (aprox. 300 metres) Rooms without Air condition, No private parking for guests, No free Wi-Fi
Reception staff were very willing to help and the room was basic but clean. I didn't like the layout of the breakfast area - you had to go through the smoking lounge to get to the breakfast room and the smell came through. Also the view from the breakfast room was a wall with a few plants on it as it was the basement of the hotel. The breakfast also lacked fresh fruit - surely in an island with lots of farming and famed for its fruit it would be possible to include fresh fruit. Also the evening meal did have some fruit but this was inedible apples, oranges and bananas and nothing more. The bed was also very hot because of the kind of mattress cover and polycotton sheets and I was there at the hottest time of the year so this was a problem which could be remedied using cotton fabrics.
location no air-conditioning,
beer 1. room cleanliness 2. staff 3. air conditioning 4. breakfast 5. pool sucked
as our flight had been cancelled due to air traffic control strike, it was cheap and available. near to the airport the food was poor and the hotel staff very unhelpful and unapproachable, asked for clean towels everyday and never got any, ended up using my own pool towels, location not very good for young couples
breakfast, pool, bar ...
I got caught up with the France air space strike and needed to extend my stay unexpectedly by 2 nights. I wanted the cost to be low so did not expect too much, but for the money, I think this is an excellent value mid sized hotel. I felt welcome and the staff werr friendly and guests generally happy. Nice spot as well. Nobody can surely complain given the cost? A very good standard 2* hotel.
the hotel was very clean,the food was excellent,the only down side was the beds are very hard.will definetly go again.
Clean, good breakfast, comfy bed. Room was tiny, you can barely walk around the bed. No room for luggage. Pool area only gets the sun in the afternoon. Rooms could do with better soundproofing. Maids ignored the do not disturb sign.
The staff at the reception was phenomenal, very helpful and professional. They arranged a car rental within 5 minutes at a reasonable rate and without hassle. We were offered courtesy rooms, without asking, when we arrived before the check-in time. The food at dinner was ok, not very varied and lacked vegetable options. The rooms could use an updating and the pool photos are deceiving as the pool is quite small (but then again it is beachside, so a large pool not essential ).
The resturant was nice and the staff were very friendly. Heated pool. We asked reception to help us find a day trip on a boat and they showed us a trip that said it would be on a cruiser, but they day of the trip we ended up on a bus the whole day. A big dissappointment..especially since we found other trips that were much cheaper that truly did take place on a boat.
Great location, nice food with very good selection and quality The room was very disappointing more like that of a 2star hotel.
The hotel on the whole was very good with the staff being very friendly and quick to assist. The food was very similar each day - Typical spanish buffet. The hotel caters mainly for the Germans and Dutch and we were the only 2 English staying there.
We stayed for six days and five nights, and we can not think of one negative aspect of our holiday. The Half Board is phenominal(breakfast and dinner) on both, the selections were outstanding and different daily. The room was spacious and comfortable. The staff and management were all courtious and friendly from the front desk to the bar. I can go on and on, this 4 star is very much recommended by us. We will return next year to Mac Garonda. Must visit the 5th floor Balcony for the best view on all of Playa de Palmas!
everything was comfortable all we read in the reviews were true were pleased we trusted them. have tryed two book again but there booked up . N\A
The food and service were excellent, the staff were very friendly. we booked a double room and expected to have a double bed but we were given a twin room 2 single beds,when we asked to be changed there were no doubles available, we were disappointed.
great location, staff was very helpful and friendly, room was very comfortable and quiet... food was good! drinks were great!
we stayed there for swımmıng because ıt was near the beach and meals were so delıcıous. so many old people was there we were famıly but ı couldnt see our avarage ages.
situated lose to a very good beach, good breakfat variety and the staff were very helpful rooms were a bit dated but ok.
I love the Victoria. The friendly staff, immaculate surroundings, nothing is too much trouble for anyone.
wonderful pool breakfast was overpriced and the fitness room was non-existent
Wonderful stay, very pleasant front of house staff, very comfortable room. Let down a little by poor housekeeping over the four nights.
Location, rooms excellent, comfort, people, employees great no
The staff were fantastic, so accomodating, and the views from the rooms were so beautiful (sea-view rooms). Our only complaint was the room cleaning - it was a bit shoddy, wine glasses were left as they were without being taken away, the room was turned down with no attempt at making anything else right - in all just a bit of a quick and unprofessional job for a 5 star hotel. This was the only thing though, the whole hotel was amazing otherwise and we would definitely go back again.
Very friendly staff. Spacious rooms with great attention to detail - especially accessories provided in the bathroom. Could have a better selection of english entertainment channels on the television.
The room is very comfortable,breakfast was delicious and the restaurant staff impecable. The water pressure of the bathroom .
Great staff, great breakfast, nice pool, great location. Great room - we have a room looking at Tito's, a very popular night venue, open until late in the night, but the sound isolation was great, so we heard nothig!
the service food at the pool
stuff I expected that there is bigger and better gym
Excellent breakfast, good location, close to the bus station and 1 minute from the beach. Friendly staff. Even though the room was clean, it is very small and the bathroom does not have a draining hole. Thus, after shower you will have a small pool in the bathroom.
Very close to the beach and tourist attractions. Very helpful reception staff.
the relaxed feeling we all had my daughter was badly sunburt even though she used a factor 50 and the lifeguard would not let her wear a t shirt to cover up he said for safety reasons but there wasmore danger from the inflatable bed and balls in the pool
the staff, the loction, the entertainment good and no lager louts.Swift check in. In the dinning room the tables are too colse together.
The relaxed atmosphere
I guess you get what you pay for. Ant infested room. Next to really noisy pool area. Full of worst type of yob holiday maker
The pool and playground area was excellent. And it was nice to be so close to the beach. Very convenient to the airport and worked out great to stay for one night, I wouldn't have wanted to stay any longer. Breakfast wasn't super, while the lobby and pool area was very nice, the rooms have not been redone in a while, fine for one night.
Good clean comfortable room my only coimment is TV stations are poor especially english stations and I would like to have a tea & coffee Making facilities in room. No I would highly recommend it as Good value for money
the food and the staff of the restauran are very good and the maids are kind, and they really clean the room. the intertainer staff are excellent they really do there work ill would give them the star that the hotel needs. the beds are too hard it's not comfortable to sleep on, the reception staff services are poorly. the TV are too small and too high to watch and few english spoken station.
the hotel is so close to the beach and all amenities,and the staff are very helpful and friendly,the hotel puts on entertainment each day and night ,it's suited to an older customer base but we enjoyed our stay very much so much so we are returning in a few months
The air-conditioning was essencial! The staff were fantastic. Everywhere was clean. There were not enough sunbeds around the pools.
Location and facilities. There was a good childminder and our 3yr old had lots of fun Housekeeping - or lack thereof. Dishes are not washed and floors were not swept
nice staff, nice restaurant downstairs.. that we had just part sea-view, though we requested full sea-view
It was a nice hotel in the area that we needed to be in. Reception staff were friendly and helpful. The room was swepted every day and had clean towels. I also had a massage which was very relaxing. Was a bit disapointed that beds were not changed during our 10 night stay and did not find bar staff very friendly.
Very close to beach Pool is small
Dirty rooms, some crab louse in the room, slack cleaning, idiotic director not interested on customers.
Location and food. The curtain in the bedroom was too short to keep out fully light from the corridor.
food was excellent and great location rooms could have been cleaned more,
The relaxed atmosphere and that the staff were very nice The mattresses on the beds were a little uncomfortable