Pros: The location is so strategic, friendly staff and great facilities
Pros: Nothing at all
Cons: You can her all room next to you and up to your room and people talks in other rooms and carador too. It's really very bad. I feel I sleep in the street
Pros: very good breakfast
Cons: they missed our booking, took us a while to get ours Property needs a good maintenance
Pros: The staff was very beautiful and the breakfast was very delicious.
Cons: I reserve a non-smoking room, but when I checked-in I got a smoking room. Kinda annoying
Pros: Good looking hotel with very friendly staff. Warm, a real Indonesian hospitality. We love them. Very recommended !
Pros: The room is clean and comfort.
Cons: there are no refrigerator and hair dryer.
Cons: Pool closed too early, food wasn't hot when delivered via room service, bathroom needed updating.
Pros: Very good, healthy breakfast with jamu/herbal drink, bubur kacang ijo dan hitam. Very good staffs: mas Chris, miss Keiza and Deast/Selvy. Very good mattress.
Cons: Sell cigarettes in Topaz Cafe. it is not related within mision of food and beverage. Please do not sell cigarettes.
Pros: Near the centre
Cons: Poor Air conditioning system
Cons: The air con is terrible, i've complained, technician came, but nothing changed. The towels is torn.
A great choice for a stay in Palu, Hotel Santika Palu is just 4 mi (6.4 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Topas Kafe, which serves breakfast. Nice touches like rainfall showerheads and slippers are offered up in all rooms, along with LCD TVs and room service.
Cons: While the restaurant was good, the English language menu options don't exactly turn out to what you might think especially with vegetarion options
Pros: good clean pool excellent comfortable rooms very friendly staff
Cons: The restaurant, while the breakfast buffet was top notch, the lunch and dinner options were not. The vegetarian options were not vegetarian and contained meat.
Pros: View for breakfast amazing. Staff super helpful and friendly.
Cons: Beach area to side dirty, to look at. Guess though it's not hotel responsibility.
Pros: The location is sea side.
Cons: The breakfast service is bad, the waiter didn't care
Pros: Location of hotel was close to where we needed to be.
Cons: had to call to find out where our pickup was. waited 20 minutes for it to arrive. first room we were in had issues with shower flooding and shower tap falling off. second room had similar issue ...
Situated by the ocean, Swiss-Belhotel Silae Palu is a great choice for a stay in Palu. Guests can visit the fitness center for a workout or enjoy Chinese cuisine at Silae Beach, one of 8 restaurants. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and refrigerators.
Cons: Some of the bath towels has smoke smells. Maybe need to laundry and store the towels from smoking room and no smoking room, separately.
Pros: rooms and friendly staff for sure but unable to act for customers requests
Cons: 15 min promise of Accor group last 48 hrs. Perhaps there is a little improvement possible
Pros: It's very neat and clean
Cons: I got the price without breakfast included
Cons: Staff - man
Pros: Nice location
Cons: Food was cold
Pros: beachfront, super comfort bed, near city mall
Cons: wifi connection need to improve, no airport transfer
Pros: Nice location
Pros: the pillow omg. try it ! the room is so quiet, love it.
Cons: floor drain not work well
Pros: Comfort room, minimalist concept but clean
Cons: Pre-booking with non-smoking room is not guaranteed by hotel.
The comfortable 4-star hotel is located right in front of Palu Bay. All 138 rooms come with modern and stylish decor inspired by the local landmark. Only 20 minutes from Mutiara Sis-Aljufrie airport, the hotel has a restaurant, a lounge bar, 5 meeting rooms and a larger ballroom, a business centre, a gym, and an outdoor swimming pool that bring total comfort for business and leisure travelers.
Pros: The restaurant staff are very friendly, I wished that I could speak Indonesian to communicate with them properly, maybe next time.
Cons: The pool was not clean it had green algae infection.
Pros: Staffs were okay, location OK.
Cons: Poor wifi, water too small in bathroom.
Pros: Good location and great view. Friendly front desk agent staff.
Cons: The room doesnt smells good. The swimming pool looks like havent clean in a year, poor maintenance. Incomplete FB menu and doesnt taste good. Unexperienced FB service staff.
Pros: The view is awesome, but it doesn't offer a beach. Once we convinced them that we did have a valid booking the staff was very friendly and helpful.
Cons: They couldn't find our booking.com reservation and first declined to accommodate us. The swimming pool was in a horrible state. The wifi didn't always work. Our electricity tripped and my USB...
Pros: view of the bay area
Cons: too far from food center
Cons: It's not safe to stay there,someone else could enter your room using another key.bad wifi's connection.the map isn't the same of the hotel's location, it's far away from the ...
Enjoy your visit to Palu with a stay at Amazing Beach Resort - Palu. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A terrace and a garden are other highlights, and all rooms offer room service and free WiFi.
Comfortable, convenient and well-connected, the Best Western Plus® Coco Palu is a great new international base for travelers to this up-and-coming city. Located in the city center, close to local government offices and just 10 minutes from the airport, the hotel is ideal for business travelers, while the mountain scenery of Gawalise and Nokilalaki provides guests with a beautiful scenic backdrop. Guest rooms and suites exude contemporary style, with sleek wooden floors, large windows, flat-screen televisions and free Wi-Fi. Plan perfect events at our modern meeting rooms, including an expansive ballroom for conferences and gala dinners, and enjoy local delicacies and international dishes at the Asiate Restaurant. There is also a lounge, outdoor pool and fitness center. For the rising number of local and international visitors to Palu, Best Western® provides an exceptional selection of guest facilities and services.
Pros: This is an exclusive hOtel but just need less money to get one of their room. This hotel also located in middle of this city. It easy to accsess the government office and public store. Low price ...
Pros: Low price
Cons: No gym, pour breakfest & fasility
Pros: Some of the staffs were friendly and helpful
Cons: Housekeeping staff tidak membersihkan kamar dgn maksimal
Cons: Very Very BAD Internet Connection. NO Internet in room. A lot of password but no work. In lobby, I tried 4 times different password, untill it worked at last.
Pros: Fresh look. Awesome colors, bluish and greenish. My fave! Also new building, love it!
Cons: Food is predictable. Maybe a little more varieties would spice up the resto. Well, the resto is too casual.
Pros: Nice resturant freindly people Helpfull with some things but not much
Cons: No ventalation too hot Power and wifi cuts out all the time If u are sleeping and aircon cuts out you wake up sick because of the heat Cleaners have no experiance didnt change my covers walls ...
Pros: The staff were incredible! We travelled during the eclipse, so the place was overrun with people. Many of whom didn't speak English well or Indonesian at all. Some of the staff spoke English ...
Cons: The wifi was basically impossible to connect to. Some fresh fruit at breakfast would have been nice.
Pros: I love the room. it's comfy
Cons: Frontliner didn't help much perhaps because the lack of experience
Pros: The bed was comfortable
Cons: The staff were incredibly unorganized, incompetent and unhelpful. I waited 3 hours to check in while they kept telling me the wrong information. My friends were put in a room that was already occupied...
Pros: Overall the room is clean
Cons: Almost i dont get my room because of the stupid management
A great choice for a stay in Palu, Roa Roa hotel Palu is just 3.7 mi (6 km) from the airport. For a bite to eat, guests can check out Green House, which serves international cuisine and is open for breakfast, lunch, and dinner. Rooms offer 24-hour room service, LED TVs, and premium bedding.
Pros: You get exactly what you pay for; a cheap ned. Nothing more!
Cons: No toiletseats, Broken handels and taps. Worn down and no english- speaking Staff. Our 'free airporttransfer' did not show up! Terribel breakfast.
Pros: On the check-in day we arrived in the middle of the night (3AM) so we think we technically stayed for two nights, however the hotel only charged us a single night. Breakfast choice is either ...
Cons: The swimmingpool is also open to general public, so during the weekend you may find families with little kids playing around. The staff speaks English, but expect yourself to explain the same thing ...
Pros: Very comfortable bed with aircon, friendly and helpful staff.
Cons: The bathroom could do with some upgrading, I had no toilet paper or towels and there was no toilet seat.
Pros: Close to the airport and free shuttle, good just for one oversleep...
Cons: Overall feelings not so good, not so good service for the price offered, all the equipment needs to be maintained much more --damaged shower. No english speaking personal. Not possible to pay with ...
Pros: Excellent early airport shuttle service, free of charge. We even got a packed breakfast.
Cons: Only bright TL lights
Pros: We stayed here for three nights for the eclipse in Palu. The staff were all friendly and so helpful. They arranged cars for us to visit the area and free transport to the airport which was fairly ...
Cons: At some times of the day there was no water pressure.