Tranquility, relaxing, comfort, the staff helpful, great place to relax, love the design and the back to nature Resort concept. Beautiful view
The villa and wider facilities of the hotel were nicely laid out and clearly a lot of care was taken in the aesthetics of design and decor. It was very well integrated into its environment and enjoyed a peaceful location whilst not being too remote. The range of meals was limited and not that inspired (for my tastes, perhaps not for others). However, I thought that the food was cooked and presented well.
the scene is incredibly picturesque!! romantic, got free upgrade to villa(pool) 11pm all closed :P so pack your alcohol or wine prior to that
We liked the kind staff, the proximity with the nature, the first room (UBUD 201) was very nice (beautifull view on the rice fields, very comfortable and romantic), the pool was nice too and the gardens were gorgeous (lots of flowers and decoration was beautifull). We didn't like the fact that we had to switch rooms 3 times in 3 days, to satisfy other guests. Furthermore, we do not recommand to stay in room UBUD 101: very dark, humid, it wasn't pleasant at all. If you go there, ask for room UBUD 201 and no other. Finally, what they call a deluxe villa is actually a room and a bathroom in a villa! This is not the same as having a whole villa for your own.
Room was very big, bathroom was also big and had a nice bathtub! The staff are very attentive here and the driver was so amazing - took us everywhere! Really good service. Pool area so relaxing and the breakfast is really nice a la carte service. Hotel is small only 12 rooms but they are expanding. It has a really nice luxury feel to it. For the service we paid a really good price for this room only USD 100 for one night. We stayed on the ground floor and noticed the door frames were slightly too big for the doors so there were gaps, which i wasn't too worried about until i went to sleep and felt a cockroach on my hand in the middle of the night!! There was also a little frog in our bath which wouldn't go away! I guess this is what it's like being in the middle of nature though...
Certainly the most beautiful hotel you can imagine for a honeymoon (actually the most beautiful villa we've ever stayed at). Fantastic view and enormous luxury villas with plungle pools! Only one computer for internet acces, which was frequently down. You will have to consider that, since it is close to jungle, bugs will appear inevitably in the evening, but can be reasonably kept out.
Great staff service, opulent surroundings. Mixed up our reservation and had to move our room, but we were compensated appropriately and the first room was just as nice as the 2nd.
Staff was very friendly and kind and service is excellent, villa is luxurious and the views are out-worldly and breath-taking. Also they offered us a welcome gift that i really liked. The insects inside the villa but there's nothing they can do really knowing the environment that we're in although they spray the villa everyday from inside and out, and also the villa was far from the reception and restaurant area that we should call a butler with a golf car to pick us up every time we go in and out of the villa, but nothing that ruins our amazing stay
- Very nice views and exotic environment: one has the feeling of being in the middle of the jungle; free transfer to the centre of Ubud (15 minutes); large duplex villa with very nice bathroom (incl. large marble bathtub); nice breakfast, swimming pool and other facilities; good spa. - Rooms/villas are slightly over-priced for the quality of services/environment; rooms/villas are insufficiently isolated (e.g. as early as 5 AM the local wildlife, incl. domesticated poultry awakens and it is hard not to wake up together with them, but that of course is part of the charm of a stay in a jungle like environment!)
the villa, tea time were good. Service at breakfast was chaotic, food arrived in a wrong order, serivce was slow
This is a beautiful facillity. The staff is wonderful. Prix fixe dinner for Christmas with no other food available.
The staff was extremely helpful & friendly
The peaceful bushy surrounding, with monkeys in the trees. The pool villa's and the lovely moonlight dinners. The breakfast could be improved, just by adding some cheese, ham and salami (for people that do not enjoy hot meals in the morning.) The boiling coffee is really terrible! They should invest in a good coffee machine then the resort would be "perfect".
Very good breakfast.Awarding winning resturant.Up to world best class standard for food. False advertising.Ubud Charlet room will never be available. There are only 8 rooms looks like the adv. picture out of 58 rooms in total. Some room were renovated but we never had a chance to even see it. Our room was old and no 4 pillar bed. Will send you picture later. When I check out, I saw another pair of traveller were complainting about the room too. What you pay is not what you see in adv. picture.
The hotel staff's good services and comfort of the hotel environment.
Villas are well designed and sited well within a setting of rice paddies. The landscaping was particularly well designed and well kept. The toilet/bathrooms are little outdated; and need to be modernised.
Good service - excelent location Driver transfer was a little expensive compared to taxi
The hotel was among the pictureque rice fields and forests, away from the main tourist area - very quiet and relaxing. Our unit had it's own garden with a little hut with thatched roof in it. We saw lots of stars in the clear night and monkeys in the trees above the rice fields in the morning. The hotel has beautiful main garden, pool area, temple, paths to village, etc. The drive from/to the airport, nusa dua and kuta was 1hr-1 1/2 hr depending on the time of the day. If you prefer the bustling tourist scenaries and spa hopping, Ubud area may be bit far.
The hotel was really up to and above our expectations. Really nice setting and surrounding and very friendly and helpful staff. as the chalets were full we were upgraded to a villa.
We stayed in the deluxe pool villa & it was an absolutely gorgeous room! The food was terrible, we found it necessary to travel into ubud centre to eat every meal.
Privacy, day bed - views. Pool. Friendliness. No
hotel was nice, nice landscape, excellent and friendly staff insects in the room, outside toilet and shower
I got the villa with poola nd the bath was out side. Little unconfortable but very romantic
We loved the hotel, very friendly staff, spacious rooms. Great for people who love nature, gardens and tranquill setting.
The landscape was really nice. Beautiful view from the villas with private pool type of room. very quiet. The front desk staff specially Tagel was great and really helpful. Really old and run down. In serious need of renovation. The humidity smell in the shower and toilet was quite bad. The shower broke down twice during our 4 nights stay. But they came promptly to fix it both times. the pool bed mattress was covered with mold and geckos were living in it! quite scary.
An absolutely beautiful resort set in stunning surroundings. The service and rooms were good, although the finishing touches were absent, like no chairs or lounges next to the private pools, limited chairs next to the main pool, limited towel supply and very expensive drinks. It was also quite a distance from Ubud town but this was ok because they provided a free shuttle. Very luxurious!
The pools (both our own and the mail pool). The luxury rooms. The fantastic view. The restaurant at Payogan was not at all value for money. Expensive and boring food. The hotel is app 15 minutes ride (car/bus) from Ubud centre.
the friendliness of the staff and it was very quiet and peaceful
very good location among the nature and the privecy in the fabulos swiming pool. reciption staff does not know how to deal as freindly
Visiting Ubud area , massage in Ubud
Very old, needy to repair
Excellent service, beautiful pool and grounds, great breakfast and restaurant 15 min walk to town, poor access road with potholes and inadequate lighting. However hourly shuttle service provided free of charge.
Loved everything about this place...staff, hotel, facilities, location...everything! Nothing at all!!!
I like the very nice pool and the garden with the rice terraces. kind of expensive
The swimming pool, the view from the room, the room facitilies, the staff
Rooms , view , hotel staff were so helpful and they make you feel like u r the only one staying at their hotel. Nothing, everything was perfect
The setting is breathtaking. The Villas are absolutely beautiful. The staff welcome you likean old friend. The whole experience was just fantastic. I will definitely be back! Not at all.
The Rooms Are amazing and have exceptional views The internet was sketchy which can be a problem and the food was not exceptional (but they are happy to recommend many local restaurants for you)
We loved the villa with private pool and amazing view. The villa is large and very well arranged. Very nice staff. Very good hotel for people who want to escape from the Ubud crowd and relax.
fantastic hotel. amazing views. charming and helpful staff
I hope never donot see this bad hotel because for maneger of hotel money is very imprtant from good serice
spacious pool for all ages, friendly staffs, good scienary. it was the first trip with my 1 yr old baby n experienced no difficulty at all.
The beautiful golf facility Huge hotel, everthing costs; water in the room is for free, high prices for lunch and diner. No possibility for swimmming in the ocean / surfing!!
everything was really great, specially sunset BBQ (the food was awesome)!!!!
Beautiful hotel, wonderful staff, very relaxing atmosphere.
staff were amazing, attentive & friendly. Breakfat is gourmet and faantastic. Luxirious villas facing a nice view. water at the private villa swimming pool and in the public pool were very cold. food served in the rooms is not variable and over priced. the food served in the rooms probably tasted like pet food