Overview

Sheraton Philadelphia Downtown Hotel

201 North 17th Street, Philadelphia, PA 19103, United States
+1 215 448 2000

Rp 1,725,600+

Overall guest ratings

7.7/10 Good
Based on 3,416 reviews

Review highlights

  • 8.3
  • 8.3
  • 4.6
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    Just two blocks from the Pennsylvania Convention Center, and in walking distance of Love Park, the Franklin Institute and the Philadelphia Museum of Art, the Sheraton Philadelphia Downtown Hotel is surrounded by the city’s cultural and corporate headquarters. Spend the day relaxing at our indoor pool or maintain your routine while on the road at our fully-equipped Sheraton Fitness. Our state-of-the-art Sheraton Fitness center and indoor pool have also been updated, as has our welcoming Terrace restaurant. Our 757 guest rooms complete with the Sheraton Signature Sleep Experience invite you to wind down after a busy day. Modern amenities like flat screen TVs and High Speed Internet Access keep you connected to the things that matter most. Let our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion you’d like to celebrate.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Meeting/Banquet facilities
    • Express check out
    • Coffee shop
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 3,416 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      7.0 "70% found the restaurant service to be one of the best."
    • 8.3 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      8.5 "85% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      9.2 "Near to public transport, according to 92%."
      8.9 "89% thought it was easy to get to the train station."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.1 "61% thought the bathroom was big enough."
    • 4.6 "Value below average."
      4.1 "59% thought it was overpriced."
      4.8 "52% said the breakfast was too expensive."
    • 4.2 "Internet is poor."
      4.1 "59% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
      1.2 "Dirty pool, said 88%."
    • 2.6 "Horrible pool."
      1.2 "Dirty pool, said 88%."
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    Overall rating

    7.8 Good
    Based on 1,639 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
    • 8.0 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      8.3 "83% liked the proximity to shopping."
      9.1 "Near to public transport, according to 91%."
    • 6.7 "Breakfast is mediocre."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.0 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.7 "Value below average."
      4.1 "59% thought it was overpriced."
    • 4.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
      4.1 "59% thought it was overpriced."
      4.0 "60% said the wifi quality was bad."
    • 3.0 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 2.4 "Horrible pool."
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    Overall rating

    7.7 Good
    Based on 990 reviews
    • 8.4 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
    • 8.2 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      8.4 "84% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
    • 6.0 "Breakfast is mediocre."
    • 4.9 "Value below average."
      4.4 "56% thought it was overpriced."
      4.5 "55% said the breakfast was too expensive."
    • 4.9 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.4 "56% were disappointed with the minibar."
      1.4 "86% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      1.2 "For 88%, the rooms looked old."
      2.8 "72% were unsatisfied with the kitchenette."
      0.6 "Air conditioning was criticized by 94%."
      2.6 "74% had problems with the shower."
    • 4.5 "Internet is poor."
      4.4 "56% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
    • 4.3 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.4 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
      1.2 "Dirty pool, said 88%."
    View all review categories

    Overall rating

    7.0 Good
    Based on 273 reviews
    • 8.5 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 8.4 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 6.3 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 4.5 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      1.0 "90% found problems with the furniture."
      2.5 "75% had problems with the shower."
    • 4.3 "Internet is poor."
    • 4.0 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.4 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
    View all review categories

    Overall rating

    7.9 Good
    Based on 512 reviews
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.2 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.1 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
      4.0 "60% thought it was overpriced."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.8 "Value below average."
      4.0 "60% thought it was overpriced."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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