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Everything was nice.
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
nice hotel close to a nicemall. perfect for sight seing tourist
Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
The Location of the hotel is perfect. During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.
location, service the swimming pool was out of order
Checking out early. Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.
The surrounding facilities. The charging for additional guests Inc 1hr massage appointments. Will not stay again.
excellent location, and all facilities avialable absloutely amazing
Lovely helpful staff. Great central location. Was disappointed about the pool situation - it's not clear when you book that the pool & sun lounges shown in the pictures is only available to guests of the Busakorn Wing.
I like everthing in the hotel Nothing ,,everything was perfect for the deluxe room
Friendly staff and a great breakfast buffet. We appreciated that we were able to get two adjoining rooms so our family could be together.
My first imprression was when i arrived at the hotel by A warm welcome By Reception Staff..i really enjoyed my stay In Holiday Inn looking forward for next trip.... Nothing everything was perfect
Perfect hotel, Perfect Location, Perfect service. When i return to phuket i will book only in holiday inn.
the location nothing special for honeymooners
Very friendly staff. Nice swimming pool in the Busakorn wing. The Spa services are way too expensive.
the swimming pool and breakfast the price they were offering for deluxe seaview was way too high
swimming pool, excellent service, perfect spa, location , speciuos room the studio at busakorn wing , easy access to the swimming pool as we was in the ground floor, free wifi nothing
friendly and customer minded staff, good location next to the busy seaside road at Patong beach, the idea of an empty refrigerator you could put your own stuff in is fantastic. Other hotels almost force you to buy their overpricey minibar stuff! the pool too small for such a big hotel, laundry and room service to expensiv (though the same price range of the other major hotels), our balconey was toward a noisy side street.
The view is absolutely stunning. Every sunset is breath-taking. The pools are amazing. The staff overall was friendly and helpful. For the price it was a great deal. This is not the resort for you if you are seeking beaches. The food was good but nothing special. Prices were a bit above average (I'm a NYer so that's even for NYC standards). It's somewhat remote so if you are looking to hang around in town not the most ideal, but if you don't mind that it's not bad. About 45 mins from the marina. Biggest downside it is flooded with Chinese tourists (I am Asian myself so this is not meant to be racial). These tourists bring children and turn an otherwise adult style resort into a free for all. And my wife and I are almost certain housekeeping stole about $30 in cash from us.
if you miss the ferry from rassada this place is awesome for a quick overnight stay. The hotel is clean, staff is super friendly and they do not run a scam show like the pier. They charge 400 bht for ferry and transport back to the city/airport which is a fair fee instead of scam artist trying to charge you at the pier. The cheaptest I found on the island was 350bht. I would gladly pay 50bht extra and deal with nice people. The hotel has bunch of restaurants around. The surrounding area looked safe and not too touristy The hallway is a little noisy when people are walking and the doors dont seal the noise much.
The Tint is a nice, clean, cute place to lay your head when you have a quick stay in Phuket Town. The employee working the desk was extremely helpful as well in providing information on island hopping for the next part of our trip. The halls echo pretty loudly.
Vary Romane. 25 miets far from the center.
Highly recommend the spa. The Villa was lovely & spacious. A great place to chill. The in-villa barbeque was also excellent. The food was mediocre as they try to do too many cuisines.
The service there is very personalise. There a welcome letter when we first entered the room with our name in it. We required for late check out as our flight is at night, they tried to accomdate to our require and allow us to check out at 3pm.
the room is spacious. excellent staff and services. there's many ants.
The Rooms Were Beautiful!!! The Shuttle Bus didn't take you to the tourist hot spots, ie Patong Beach, Kata Beach.
i like everything in this hotel , it was perfect choice for me and my wife, nice villa with beautiful swimming pool and view and excellent for relaxation.. far from everything.
Great location, wonderfull ambiente, absolute pleasure to stay in this resort. Very nice staff, relaxed atmosphere, the ultimate hide away, we will be back for sure.
Villa Zolitude is easily the best luxury resort we have stayed in so far. It is absolutely beautiful and every single element has been designed keeping a balance of style and comfort. We atayed in a grand villa which was huge and really luxurious...from wrap around windows to private pool to tub in the bedroom to rain shower in the garden it had it all! We were on our honeymoon and I highly recommend it for a romantic getaway. The food is excellent with both thai and western cuisine. We got couple massages at the spa everyday and the massage therapists were very professional and skilled...some of the best massages we have ever had. The staff were superfriendly and efficient and really took care of us. The resort is built on a secluded hill and really serene but there are free shuttles to the beach and shopping area for anyone who wants to go. Its a great place to stay if u want to get away from the hustle bustle of the main tourist areas but also easily accessible by cab for anyone looking to have a nore active vacation. Overall would highly recommend Villa Zolitude and will definitely be making a return visit!!
Confort and relax Little hotel czrs to loud specialy at night.
the villa was amazing the swimming pool,living room bed room view was excelent i really loved my stay there its just that the window glasses was the kind that every body out could see inside
Friendly staff, well location
Hotel location is excellent as it's walking distance to busy patong beach and shopping area. The food served around patong are excellent. This was my 2nd stayed. The hotel staffs attitude toward westerner and asian seems to be different. Quoted an eg, we were made to wait when some european checked-in althought we were at counter much earlier. I find that offensive and rude.
location .comfortable ,lovely staff, food....every thing nothing
the Staff were very friendly and the hotel could arrange for whatever we asked for (they don't beleive in impossible) the qualification of the tourist help desk staff
near the center of Patong. Good in room Service Maybe the hotel is good in the past but not sweet for young people. I mentioned in the reservation that I have a friend will have her birthday there. But there is no special preparation for her. I also mentioned we need 2 king size beds. but only one available...I have to give up...& dark in the restroom.
Hotel staff was very helpful, caring and ready to enhance the stay experience.Location is great near by the center of interests and the beach. Swimming pool area and garden is very well maintained. Excellent value for money. Quality of service and food at the thai restaurant of the hotel are excellent. Bedding is slightly of poor quality and matresses would require a refresh.
Great hotel, service and location as always. Happy to come back again to the hotel! None
the hotel staff were lovely so friendly yes the mould in shower and having to pay extra for what i already booked.
Casual feel Too quiet
very good breakfast, fishes in pool, view from 15 floor to sea and mountains no wi-fi free in room