Banyan Tree Mayakoba
Top Romantic Hotel

Carretera Federal Chetumal - Puerto Juarez km 298, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3688

Rp 6,129,871+

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Overall guest ratings

9.6/10 Excellent
Based on 438 reviews
See all reviews

Review highlights

  • 9.7
  • 9.6
  • 9.4
  • 5.5

Good to know

  • Very quiet
  • Friendly service
  • Pleasant hotel grounds


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    With a stay at Banyan Tree Mayakoba in Playa del Carmen (Mayakoba), you'll be convenient to El Camaleon Golf Club and Gran Coral Golf. This 5-star resort is within close proximity of Tres Rios Ecopark and 28 de Julio Square.


    Make yourself at home in one of the 117 air-conditioned rooms featuring private pools and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.


    Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at one of the 3 bars/lounges or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This resort has 5622 square feet (522 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Private beach
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Golf
    • Child pool
    • No smoking
    • Express check out
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
    • Pets allowed on request. Charges may apply.
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    Guest reviews

    Overall rating

    9.6 Excellent
    Based on 438 reviews
    • 9.7 "Excellent amenities."
    • 9.6 "Excellent wellness & sports facilities."
    • 9.4 "Awesome vibe."
    • 9.2 "Perfectly clean."
    • 9.2 "World class service."
    • 5.5 "Beach is so-so."
    • 4.7 "Value below average."
    • 2.9 "Bar is disappointing."
    View all review categories

    Overall rating

    9.5 Excellent
    Based on 319 reviews
    • 9.5 "Excellent amenities."
      9.5 "95% found the grounds to be nice."
      9.8 "98% thought the building was wonderful."
    • 9.4 "Awesome vibe."
      9.2 "92% enjoyed the friendly atmosphere."
    • 9.4 "Excellent wellness & sports facilities."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.0 "Rooms are outstanding."
    • 5.7 "Beach is so-so."
    • 5.0 "Average value."
      4.3 "The price was too high for 57%."
    View all review categories

    Overall rating

    9.5 Excellent
    Based on 118 reviews
    • 9.7 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 9.2 "Very comfortable."
    • 9.0 "Rooms are outstanding."
    • 8.2 "Location is great."
    • 4.6 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Golf Hotel
    Guests recommend this hotel for golfers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Very quiet"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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