Overview

Cacao
Best Cleanliness

Quinta Av. Entre Calle 30 y 32, 77710 Playa del Carmen, QR, Mexico
+52 984 206 4199

Call

+52 984 206 4199

Overall guest ratings

9.4/10 Excellent
Based on 162 reviews

Review highlights

  • 10.0
  • 9.6
  • 9.6
  • 6.7

Good to know

  • Stylish hotel
  • Beautiful architecture
  • Friendly service

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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.4 Excellent
    Based on 162 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.6 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      8.6 "86% loved the terrace."
    • 9.6 "Terrific location."
    • 9.4 "Excellent pool."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 6.7 "Average comfort."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.0 "Breakfast is below average."
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    Overall rating

    9.3 Excellent
    Based on 149 reviews
    • 9.6 "Terrific location."
    • 9.5 "Excellent amenities."
      9.5 "95% thought the building was wonderful."
    • 9.3 "Excellent pool."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.7 "Vibe was good."
      10.0 "100% said it was a stylish hotel."
    • 6.6 "Average comfort."
    • 5.0 "Sufficient wellness & sports facilities."
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    Overall rating

    9.1 Excellent
    Based on 12 reviews
    • 8.3 "Rooms are great."
    Good to know
    "Stylish hotel"
    "Beautiful architecture"
    "Friendly service"
    data provided by TrustYou
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