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Grand Hyatt Playa Del Carmen Resort
Best Designer Vibe

1a. Avenida Esquina Calle 26, 77710 Playa del Carmen, QR, Mexico
+52 984 875 1234

Rp 4,066,667+

Overall guest ratings

9.2/10 Excellent
Based on 1,595 reviews

Review highlights

  • 9.4
  • 8.9
  • 8.9
  • 6.5

Good to know

  • Great view
  • Beautiful architecture
  • Stylish hotel
  • Modern Hotel

Nearby

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    About

    Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food & Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa.

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    Hyatt

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 1,595 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.7 "97% thought the hotel was luxurious."
      7.9 "79% enjoyed the lobby entrance."
    • 8.9 "Amenities are good."
      9.1 "91% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
      7.9 "79% enjoyed the lobby entrance."
    • 8.7 "Pool is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      9.1 "91% said the concierge service was amazing."
      7.9 "79% were happy with the room service."
    • 6.5 "Internet is average."
    • 4.6 "Value below average."
      2.4 "The price was too high for 76%."
      2.7 "73% said the breakfast was too expensive."
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    Overall rating

    9.2 Excellent
    Based on 988 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.7 "97% thought the hotel was luxurious."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.7 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.5 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      10.0 "100% appreciated the modern rooms."
      8.8 "88% thought the view was good."
    • 6.9 "Breakfast is mediocre."
    • 4.0 "Value below average."
      2.3 "The price was too high for 77%."
      2.7 "73% said the breakfast was too expensive."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 574 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
      8.4 "84% enjoyed the lobby entrance."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 7.4 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      8.1 "81% thought the view was good."
      9.5 "95% thought rooms were spacious."
    • 4.5 "Value below average."
      2.5 "The price was too high for 75%."

    Overall rating

    9.0 Excellent
    Based on 31 reviews
    • 9.5 "Terrific location."
    • 9.1 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
    • 8.9 "Vibe was good."
    • 8.7 "Great service."
    • 8.6 "Beach is lovely."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    "Beautiful architecture"
    "Stylish hotel"
    "Modern Hotel"
    data provided by TrustYou

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