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Riu Lupita

Lote Hotelero 1, Manzana 20, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0505

Rp 1,720,267+

Overall guest ratings

8.3/10 Excellent
Based on 504 reviews

Review highlights

  • 8.7
  • 8.5
  • 6.2
  • 5.8

Good to know

  • Clean rooms
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Riu Lupita All Inclusive in Playa del Carmen (Playacar), you'll be minutes from Playacar Golf Club and close to Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 300 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a fitness center. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 4 restaurants. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Babysitting or child care
    • Fitness centre
    • Facilities for disabled guests
    • Childrens programmes
    • Wi-Fi
    • Restaurant
    • Playground
    • Hot tub
    • Gift shop
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 504 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.2 "82% were happy with the shuttle service."
      10.0 "100% said the recreation staff was great."
      7.1 "Housekeeping was great, according to 71%."
    • 8.5 "Breakfast is good."
    • 8.5 "Food is delicious."
      7.9 "79% loved the menu selection."
      10.0 "100% loved the dining experience."
    • 7.5 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.9 "89% thought it was clean."
    • 6.4 "Bar is ok."
      5.8 "Alcoholic drinks were not bad, according to 58%."
    • 6.2 "Location is acceptable."
      6.7 "Reasonably accessible by car, said 67%."
    • 5.8 "Rooms are ok."
    • 5.3 "Beach is so-so."
    • 1.3 "Disappointing internet connection."
      0.3 "97% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 463 reviews
    • 8.7 "Food is delicious."
      7.7 "77% loved the menu selection."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      10.0 "100% said the recreation staff was great."
      8.3 "83% were happy with the shuttle service."
      9.3 "93% thought the service was very professional."
    • 8.4 "Amenities are good."
      9.7 "97% found the grounds to be nice."
      7.4 "74% thought the building was wonderful."
    • 7.8 "Good cleanliness."
      7.7 "77% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.9 "Rooms are ok."
      5.6 "Only 56% thought the air conditioning was adequate."
    • 6.7 "Location is acceptable."
    • 5.9 "Beach is so-so."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 40 reviews
    • 8.7 "Great service."
    • 8.5 "Food is delicious."
    • 6.4 "Location is acceptable."
    • 5.4 "Rooms are ok."
    • 5.3 "Beach is so-so."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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