Overview

Sandos Playacar Beach Resort
Best Sightseeing

Paseo Xaman-Ha Mz 1 Lote 1, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4040

Rp 2,733,334+

Overall guest ratings

8.4/10 Excellent
Based on 1,190 reviews

Review highlights

  • 8.6
  • 8.4
  • 8.1
  • 5.5

Good to know

  • Friendly atmosphere
  • Professional service
  • Pleasant hotel grounds
  • Recreation staff is nice

Nearby

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    About

    This 5-star all-inclusive beachfront resort is in the heart of the Riviera Maya, in Playa del Carmen.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,190 reviews
    • 8.6 "Beach is lovely."
      8.6 "86% appreciated the clean beach."
      9.2 "Beach sports facilities are great, according to 92%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.2 "92% said the recreation staff was great."
      7.3 "73% found the restaurant service to be one of the best."
      9.0 "Lovely bar service, according to 90%."
    • 8.1 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      7.7 "77% liked the proximity to shopping."
      8.1 "City centre within easy reach, said 81%."
    • 7.7 "Tasty food."
      8.5 "85% enjoyed the snacks that were offered."
      8.3 "Beef and steak dishes were excellent, according to 83%."
      7.5 "75% enjoyed the side dishes."
      10.0 "100% thought the dining area was clean."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.7 "57% thought the minibar was ok."
    • 5.5 "Internet is average."
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    Overall rating

    8.4 Excellent
    Based on 880 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      8.2 "82% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
    • 8.5 "Beach is lovely."
      8.6 "86% appreciated the clean beach."
    • 8.3 "Location is great."
      8.1 "81% liked the proximity to shopping."
    • 7.8 "Good cleanliness."
      8.5 "85% thought it was clean."
    • 7.6 "Tasty food."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.4 "For only 54%, the bathroom was ok."
      6.3 "63% thought the minibar was ok."
    • 6.1 "Internet is average."
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    Overall rating

    8.4 Excellent
    Based on 273 reviews
    • 8.6 "Beach is lovely."
    • 8.3 "Great service."
      8.3 "83% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
    • 8.1 "Location is great."
    • 7.1 "Tasty food."
    • 6.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 6.6 "Vibe was decent."
    • 5.8 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
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    Overall rating

    8.0 Good
    Based on 35 reviews
    • 8.5 "Great service."
    • 8.0 "Food is delicious."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    data provided by TrustYou

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