Overview

Valentin Imperial Maya - Adults Only
Top Resort Hotel

Carretera Federal 307 Chetumal, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3660

Rp 3,491,867+

Overall guest ratings

9.4/10 Excellent
Based on 997 reviews

Review highlights

  • 8.8
  • 8.7
  • 8.5
  • 5.3

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service
  • Pleasant hotel grounds

Nearby

    show all

    About

    Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star *Adults Only * 18+ All-Inclusive Resort is located just 25 minutes from Cancun International Airport in the Riviera Maya.

    Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulúm, Cobá, and Chichen Itzá, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya.

    Escape into a world where your every wish is our command. Come indulge yourself….you deserve it!

    Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices.

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    Valentin Imperial Maya - Adults Only

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Pool table
    • Private beach
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Towels
    • Soap and shampoo provided
    • Adults only
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 949 reviews
    • 8.8 "Location is great."
      8.3 "83% liked the proximity to sightseeing."
      7.5 "75% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
      8.3 "83% liked the proximity to shopping."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% were happy with the room service."
      7.1 "71% found the restaurant service to be one of the best."
      9.4 "94% said the recreation staff was great."
      10.0 "100% said the concierge service was amazing."
      8.9 "Lovely pool/beach service, according to 89%."
      10.0 "Lovely bar service, according to 100%."
    • 8.5 "Food is delicious."
      7.2 "72% enjoyed the fish/seafood dishes."
      7.7 "77% loved the dining experience."
      10.0 "100% loved the sushi selection."
      10.0 "100% thought the dining area was clean."
      8.3 "83% were happy with the price."
    • 7.2 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.6 "Only 56% thought the furniture was functional."
      5.0 "Only 50% thought the shower was ok."
    • 5.3 "Internet is average."
      5.7 "57% thought the wifi quality was ok."

    Overall rating

    9.3 Excellent
    Based on 930 reviews
    • 8.5 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
    • 8.3 "Food is delicious."
      7.2 "72% enjoyed the fish/seafood dishes."
      7.7 "77% loved the dining experience."
      10.0 "100% loved the sushi selection."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.4 "94% said the recreation staff was great."
      8.0 "80% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
    • 7.1 "Good breakfast."
    • 6.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.3 "Only 53% thought the furniture was functional."
    • 4.8 "Internet is poor."

    Overall rating

    9.2 Excellent
    Based on 18 reviews
    • 9.1 "Excellent amenities."
    • 8.9 "Great service."
    • 8.8 "Food is delicious."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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