Overview

Kapuas Palace Hotel

Jalan Gajahmada No 889, Pontianak 78122, Indonesia
+62 561 736 122

Rp 293,334+

Overall guest ratings

6.0/10 OK
Based on 85 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.1
  • 3.8

Nearby

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    About

    Located in Pontianak, Kapuas Palace Pontianak Hotel is minutes from Gajah Mada Shopping Complex and close to Alun Alun Kapuas. This hotel is within close proximity of Ayani Mega Mall and Equator Monument.

    Rooms

    Make yourself at home in one of the air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Pontianak? This hotel has 8590 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 85 reviews
    • 9.3 "Excellent value."
    • 8.9 "Location is great."
    • 8.1 "Food is delicious."
    • 6.0 "Service is ok."
      5.0 "Only 50% thought the service was professional."
    • 5.0 "Breakfast is mediocre."
    • 3.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      1.3 "87% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
    • 0.9 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
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    Overall rating

    5.6 OK
    Based on 40 reviews
    • 5.7 "Service is ok."
    • 3.6 "Rooms are not good."
    • 1.0 "Generally quite dirty."

    Overall rating

    5.4 OK
    Based on 12 reviews
    • 3.7 "Rooms are not good."

    Overall rating

    5.1 OK
    Based on 31 reviews
    • 3.4 "Rooms are not good."
      1.5 "85% complained about the bathroom."
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