Overview

Mercure Pontianak

Jalan Jenderal Ahmad Yani, 91, Pontianak 78124, Indonesia
+62 561 577 888

Call

+62 561 577 888

Overall guest ratings

8.4/10 Excellent
Based on 856 reviews

Review highlights

  • 9.2
  • 9.2
  • 8.9
  • 5.9

Good to know

  • Clean hotel facilities
  • Great shopping
  • Clean rooms
  • Friendly service

Nearby

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    About

    With its spacious 265 rooms in a contemporary and relaxing design, Mercure Pontianak Hotel in West Kalimantan has set a of new standards for services, style and comfort. A perfect location for business and the only Accor hotel on Equator. For business travelers in need of a place for seminars, conferences, weddings and exhibitions than can accommodate up to 600 participants, modern decorated ballroom and smaller meeting rooms with complete audio visual equipment are available.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 856 reviews
    • 9.2 "Excellent value."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 8.9 "Generally very clean."
      9.6 "96% said rooms were clean."
      9.0 "90% thought it was clean."
    • 8.7 "Location is great."
      9.3 "93% liked the proximity to shopping."
    • 7.3 "Nice rooms."
      9.6 "96% said rooms were clean."
      7.2 "72% thought rooms were spacious."
    • 5.9 "Average comfort."
    • 4.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.1 "Pool is below average."
      3.3 "Dirty pool, said 67%."
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    Overall rating

    7.9 Good
    Based on 162 reviews
    • 9.1 "World class service."
    • 9.1 "Perfectly clean."
    • 8.9 "Location is great."
    • 7.8 "Tasty food."
    • 7.3 "Nice rooms."

    Overall rating

    7.4 Good
    Based on 188 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
      9.6 "96% said rooms were clean."
    • 8.8 "Location is great."
    • 7.7 "Nice rooms."
      9.6 "96% said rooms were clean."

    Overall rating

    7.3 Good
    Based on 248 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Excellent value."
    • 9.1 "Perfectly clean."
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 7.1 "Nice rooms."

    Overall rating

    7.6 Good
    Based on 256 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.1 "Nice rooms."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Average comfort."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean hotel facilities"
    "Great shopping"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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