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The staff were extremely charming and would go to great lengths to help.the environment and ambience was extremely calm and relaxing;would definitely stay there again.
The overall friendliness of the staff and their attention to detail.
Having stayed at this hotel two years ago we knew what to expect. The rooms are extremely modern and clean with very good views. Although we did not use the indoor pool and spa these are also very good. Helpful staff who have lots of time to answer queries. There could be more sun loungers around the pool, including some in the shade. Most of the ones provided were covered by towels very early but not used by the majority until much later in the day.
The pool and breakfast buffet. Very close to the harbour. Excellent housekeeping staff. On arrival at 9.45 pm was told by reception that I might be too late to get something to eat, also to inform them if I wanted to use the sauna at least 30mins before so it could be switched on. On finding that the air conditioning wouldn't work, the room was 25degrees, was told that it was controlled by reception and they then switched it on.
Excellent all round, visited two other hotels in soller that we were thinking of booking and were very glad that we picked the aimia The nice young breakfast waitress would not let me bring her home as a souvenir.
As above, the staff friendly and helpful. Pity the bar never seemed to have staff there in early evening, or maybe we went there at wrong time. A bidet in bathroom would be useful, especially as the bathroom was well equipped in other respects.
Had a relaxed, home-from-home appeal with a truly gorgeous view. Rooms were comfy and very clean with shiny new bathrooms. Great value and friendly staff - perfect for our combination of walking and beach holiday. Only possible criticism - buffet food was mediocre.
Nice place. Good size of a town. Fantastic nature. One of the headwaitwers. Staying in the annex for the first 3 days.
Beautiful views of the port and surrounding mountains, lovely clean swimming pool. We booked a double room but was given a twin; the hotel staff said that there were only 6 doubles in the hotel so it was not possible to give us a double. Also the hotel was quite a way up the hill so anyone with mobility problems would find this difficult.
central to facilities. Wonderful view 136 steps to it although it walked off the dinner
The hotel is lovely especially the pool area and the eating area. The rooms were a bit small and dated plus if you're driving it's very confusing to find. Breakfast was lovely.
close to water, close to town, clean, awesome buffet complete totally full breakfast for anyone who likes to eat breakfast. the beds were so hard and the blankets were not soft
good pool area, friendly staff. comfortable and pleasant lounge bar and dining rooms. great views of the bay and mountains from our room. we found that the air conditioning was a bit noisey
Helpful front office staff. Restaurant staff were not very happy.
The staff were very helpful, plenty to eat and a varied breakfast. Double room very good comfortable and lovely balcony
Reception staff were just so nice and helpful! Super! For all non-pretentious/non-pompous types an absolute gem. Well, obviously at the rates, not sumptuous, but, nothing bad except the bodywash containers which were out in many rooms, and the cleaners "no hai" -pretty small complaint!
A really nice breakfast. Our room balcony was far too close to the next one.
Good breakfast buffet with freshly cooked food. Large room. Very good standard for the price.
Lovely views from the room. The single room was quite smaill, though, but balcony was spacous. No disturbancies in the night. Qiet location and yet just 2-300 meter to the harbour and tram station. The food was poor. No real cofee, juice etc. for breakfast even the tea water was not hot enough. Dinner was really bad in my oppinion. The food was over or undercooked. Soup was made from powder etc.
excellent price a double bed is two singles pushed together...not ideal for young couples
OK rooms, close to centre, nice reception area Unfriendly staff, lack of service. We waited 15 min. in the reception before the clerk showed up. As I look at the reviews of this hotel there are big differences in peoples experience.