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Clean quiet and comfortable with good service and central location within walking distance of the river/seafront with amazing views. Excellent breakfast menu. Restaurant in adjacent building.
the staff was nice and was prepared at any question (ie public transportation, museum hours, etc.). room is a bit old
The hotel was good, it reflected its 4 star status. Reception, restaurant and bar staff first class.
Everything, next to all emenities and close to airport.
Nice room, friendly staff, delicious breakfast...
breakfast included all the lights didn't work in the bathroom
The room was very big!!! good breakfast. The furniture is pretty old fashioned...and there isn't any wi fi at the rooms, only in the lobby.
Hotel was excellent value for money and will be recommended.
Free WiFi and a wonderful bartender tending the bar on Friday the 8th around Midnight. The beds were terrible. Hard. In general the room looked 'empty' with even an echo to get one far away from felling anything like in a comfortable room to sleep and relax in.
The breakfast was fantastic. The hotel was very nice and staff very friendly. They initially gave us a room with two twin beds and we went back to reception and they immediately changes us to a new room with a big double bed and an extra twin.
Mainly the value for quality
The center proximity. No.
Easy check-in and parking was a big plus; next to a large shopping center; staff helped us to find the hotel. 15 min by foot to the metro; breakfast was OK [could have been better]
location close to family and shopping. a bit noisy
everything was ok. I had already stayed at this hotel before and liked it, so I chose it again
location of hotel Breakfast is rather simple (not a big trouble). Do not expect terrace with wonderful sight (it is fair mainly in summer)
Nice rooms and lovely breakfast. Reception staff, very lousy not interested at all. I had to talk to 3 or 4 of them and they were all plain and tasteless service wise.
the fact that was in a safe and elegance area. The breakfast was so poor, that can't imagine
The hotel staff are very helpfull and the room was beyond my expectation
The parking spaces are very small and they aren't that many. The room had the toilet flusher broken, and they put me just right to the stairs. At night you can hear people walking in the stairs, so be sure not to get a room next to the stairs/elevator. After that they changed me from room and everything was ok. I didn't like the parking spaces and the time they took to tell me that the flusher was broken and that i needed to change room - took me to complaint 3 times for them to say that that i needed to change room.
Nice and stylish hotel with direct access to a market with delicious food. Supermarket and other commodities nearby. Interior felt high quality and upmarket. Roomdesign with emphasize on the music theme. All in all a pleasant and modern hotel. Staff friendly and helpful. Parking possible at the hotel or in a carpark nearby. Hotel is a long and steep walk away from the hotspots of the city. Flooding the bathroom really cant be avoided while having a shower. Despite asking for a parking space in the hotels garage before arrival only a space in the carpark nearby was available.
cleanliess, good location breakfast was not satisfactory
Uncomfortable conditions of using a computer in the Hotel. Arrangement of the computer is not convenient for work due to closeness to the bar
Rooms are large. Bus stop in front of hotel door. Near a very big cultural centre ("house of music"). Staff was very polite. Decoration is a bit poor. Wireless expensive. Few services for a 4star hotel.
it was wonderful-small fridge was great to have. appreciated internet access. Maids changed beds and towels even though we tried to leave a message. Maybe a card would help that you prepare-we leave it on the bed if don't want sheets changed
Got what we paid for wirh no hassle. No restaurant or bar atmosphere and little obviously attractive locally - tho we did find places to eat and drink by the time we left.
I liked the bedroom, very comfortable. the house stuff also I think the internet should be available for free.
Location, confort, breakfast wireless internet too expensive
Nice hotel, great rooms, quite, right in the middle of the city,with great restaurants nearby. The AC, how can we make it work? A bit chilly the room.
Convenient location to get to city centre. Nearby minimarket Breakfast menu was the same the whole week.
Spacious high quality accommodation Too far to walk to city attractions
Good, clean hotel. Good value for money. Metro station not too far away. Beds were ok, but a little hard.
The hotel would be a good choice for a business traveler on a budget. It is within a few blocks of the Metro. It was clean throughout the hotel, WIFI is available, and rates were lower than we had seen in other Portugal hotels. The breakfast was included and consisted of breads, melon, coffee, corn flakes, yogurts and juice. Everyone was friendly and tried to be helpful. They gave us good directions for Metro use and an Andante Card to get us started. It is not located near any tourist areas except Casa da Musica.Since they were close to the metro, this was not a huge problem, but you had to factor in time and expense for getting to other locations. They do not do money exchange, nor did they have postage or English newspapers. The night desk clerk had the best fluency in English. That only became a problem after we had some unique situations to deal with and needed to use the phone. We were unable to get any kind of itemization on our bill. A figure of 73 Euros for telephone was the only line item. We had made several collect calls and had no way of knowing how they were billed. The desk clerks were unable to help us make them initially and did not understand when we we checked out
Well run hotel Only fair breakfast buffet
It was well located to allow easy and quick access to the old section of Porto. Felt the charge for in-room Internet use was excessive.
OK but nothing special. It delivers what it promises with no surprises nor dissappointments. At 55Euros ok, would not pay much more.
We stayed at the hotel Douro on our way back to uk. Very comfortable found a great restaurant just around the corner called Rotunda Boavista a must for meat eaters and great prices. Car parking is about 100 mts around the corner. Staff at hotel very friendly. We had our dog with us and it was'nt a problem.
i like it very much!
The location Building works next door
The hotel was well located for a tourist, along bus lines, near Casa da Musica, near the metro stop, shopping center and restaurants. The staff was outstanding.
location rooms need renovation, street noise
Staff fantastic, close to wonderful bars and restaurants, room simple but clean no problem with a/c, free wifi or tv, nice balcony. Would stay there again. Breakfast ok, but very simple same croissants every day, not exactly modern decor.
Location, room view, lounge area, breakfast room, comfy beds Location of the tv set (up in the room corner), broken light bulb, staff helpful but not very nice.
Convenient 5 min walk from casa musica metro station Staff not particularly friendly mostly greeted with stares when entering leaving hotel.
Convenient location for my travel plans. Noise of traffic from the street. Had to keep windows shut.
I first stayed here some 8 years ago after a gap of around 4 years some of the staff have changed but the attitude has not. It feels as if your stay is important to them, not because you are a guest, but because that's the way they are. Excellent.
Helpful staff (also allowed us to leave our bags at hotel after we checked out and pick them up later in the day), 10 minute walk from the metro station 'Casa da Musica', 25 minute walk from town centre, comfy beds, shop just beside hotel containing all the essentials plus lovely cakes and pastries, breakfast ok (coissant, ham, cheese, bread rolls, corn flakes, yoghurt and fruit)
The room was clean, with every commodity in order. The breakfast had very little variety.