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Palace Hotel

Jl. Raya Cipanas - Puncak, Puncak 43253, Indonesia
+62 263 524 100

Rp 546,667+

Overall guest ratings

6.3/10 Good
Based on 1,212 reviews

Review highlights

  • 10.0
  • 7.2
  • 3.9
  • 3.8

Nearby

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    About

    When visiting Cipanas, Palace Hotel is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Flamboyan Cafe, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Flat-screen TVs, minibars, and slippers are offered in all rooms.

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    Hotels.com

    Amenities

    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Fitness centre
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Non-smoking rooms available
    • Cable or satellite TV
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 1,212 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 7.2 "Good location."
      8.3 "Easily accessible by car, said 83%."
    • 6.4 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 3.9 "Not very clean."
      2.7 "73% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      3.3 "Unclean dining area, according to 67%."
    • 3.8 "Vibe wasn't good."
      3.6 "Unfriendly atmosphere, according to 64%."
      1.1 "89% criticized the unstylish hotel."
    • 3.7 "Not very comfortable."
      0.5 "Air conditioning was criticized by 95%."
      2.8 "72% didn't like the uncomfortable beds."
      2.4 "76% thought it was too noisy."
    • 3.5 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
      2.8 "72% didn't like the uncomfortable beds."
      0.7 "93% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      0.0 "100% found problems with the furniture."
      0.0 "100% thought they were poorly maintained."
    • 1.1 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    Based on 496 reviews
    • 7.3 "Good location."
    • 6.2 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 3.8 "Not very clean."
      2.7 "73% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 3.6 "Vibe wasn't good."
      3.2 "Unfriendly atmosphere, according to 68%."
      0.9 "91% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      2.7 "73% said rooms were dirty."
      0.5 "Air conditioning was criticized by 95%."
      2.3 "77% complained about the bathroom."
      2.4 "76% didn't like the uncomfortable beds."
      0.8 "92% said the bathroom was dirty."
    • 2.9 "Quite uncomfortable."
      0.5 "Air conditioning was criticized by 95%."
      2.4 "76% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
    • 1.1 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    Based on 678 reviews
    • 7.0 "Good location."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Service is ok."
    • 5.8 "Average value."
    • 4.2 "Vibe wasn't good."
      3.9 "Unfriendly atmosphere, according to 61%."
      1.1 "89% criticized the unstylish hotel."
    • 3.8 "Not very clean."
      2.2 "78% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 3.6 "Not very comfortable."
      0.5 "Air conditioning was criticized by 95%."
      2.3 "77% thought it was too noisy."
      2.7 "73% didn't like the uncomfortable beds."
    • 2.9 "Awful rooms."
      2.2 "78% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
      0.7 "93% said the bathroom was dirty."
      2.7 "73% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
    • 1.2 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.3 Good
    Based on 12 reviews
    • 6.9 "Service is ok."
    • 3.8 "Rooms are not good."

    Overall rating

    6.5 Good
    Based on 24 reviews
    • 6.4 "Service is ok."
    • 4.2 "Not very clean."
    • 3.7 "Not very comfortable."
    • 3.6 "Rooms are not good."
    data provided by TrustYou

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