Overview

The Rizen Hotel

Jalan. Raya Puncak KM. 83 Cisarua, Puncak, Indonesia
+62 251 825 1000

Call

+62 251 825 1000

Overall guest ratings

5.3/10 OK
Based on 167 reviews

Review highlights

  • 10.0
  • 9.3
  • 4.8
  • 3.2

Nearby

    show all

    Amenities

    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Non-smoking rooms available
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.3 OK
    Based on 167 reviews
    • 10.0 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Terrific location."
    • 5.5 "Service is ok."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.8 "Breakfast is below average."
    • 3.2 "Food is inedible."
    • 2.8 "Quite uncomfortable."
      1.1 "89% didn't like the uncomfortable beds."
    • 2.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 1.8 "Generally quite dirty."
      0.6 "94% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought it was rather dirty."
    View all review categories

    Overall rating

    5.6 OK
    Based on 70 reviews
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Service is ok."
    • 3.5 "Not very comfortable."
    • 1.7 "Generally quite dirty."
      0.5 "95% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 1.4 "Awful rooms."
      0.5 "95% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      0.0 "100% said the bathroom was dirty."

    Overall rating

    5.2 OK
    Based on 96 reviews
    • 10.0 "Excellent pool."
    • 9.4 "Terrific location."
    • 5.9 "Average amenities."
    • 5.5 "Service is ok."
    • 4.6 "Breakfast is below average."
    • 3.4 "Disappointing food."
    • 1.8 "Generally quite dirty."
      0.6 "94% said rooms were dirty."
    • 1.3 "Awful rooms."
      0.6 "94% said rooms were dirty."
      0.5 "95% complained about the bathroom."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close