Overview

Riu Palace Punta Cana Hotel

Playa de Arena Gorda, Punta Cana, Dominican Republic
+1 809 687 4242

Rp 2,415,585+

Overall guest ratings

7.7/10 Good
Based on 1,000 reviews

Review highlights

  • 8.6
  • 7.9
  • 7.3
  • 4.9

Good to know

  • Recreation staff is nice
  • Friendly service

Nearby

    show all

    About

    The Riu Palace Punta Cana is situated on a white-sand beach within the Riu Resort Complex. Guests have exchange privileges at 2 nearby sister properties.

    Less More
    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Room service
    • Hot tub
    • Restaurant
    • Playground
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Casino
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,000 reviews
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.3 "83% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
      7.1 "71% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
      8.0 "80% were happy with the room service."
      8.3 "Housekeeping was great, according to 83%."
      7.3 "Lovely pool/beach service, according to 73%."
      8.6 "Lovely bar service, according to 86%."
    • 7.3 "Good breakfast."
    • 6.0 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.1 "Average comfort."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 4.9 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.8 "52% said the bathroom was dirty."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      4.2 "58% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      2.0 "For 80%, the rooms looked old."
      4.4 "56% found problems with the furniture."
      4.8 "52% said the bathroom was dirty."
      4.2 "58% thought the tv was sub-standard."
    • 3.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 700 reviews
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% said the recreation staff was great."
      8.9 "89% found the restaurant service to be one of the best."
      7.3 "73% thought the service was very professional."
    • 8.2 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 5.8 "Vibe was decent."
    • 5.8 "Rooms are ok."
      5.3 "53% thought the minibar was ok."
      5.7 "Only 57% thought the air conditioning was adequate."
    • 5.6 "Average comfort."
      5.7 "Only 57% thought the air conditioning was adequate."
    • 5.4 "Average cleanliness."
    • 3.8 "Internet is poor."
    View all review categories

    Overall rating

    6.9 Good
    Based on 190 reviews
    • 9.2 "Wonderful beach."
    • 8.8 "Location is great."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "Good pool."
    • 6.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 4.7 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 4.7 "Not very comfortable."
    • 4.4 "Rooms are not good."
      3.5 "65% said rooms were dirty."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 110 reviews
    • 9.0 "Wonderful beach."
    • 8.4 "Location is great."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
    • 7.6 "Tasty food."
    • 7.4 "Good amenities."
      8.8 "88% found the grounds to be nice."
    • 5.5 "Average cleanliness."
    • 5.3 "Rooms are ok."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close