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Hotel Universel

2300, chemin Sainte-Foy, Québec City, QC G1V 1S5, Canada
+1 418 653 5250

Rp 786,667+

Overall guest ratings

7.3/10 Good
Based on 1,989 reviews

Review highlights

  • 8.0
  • 7.5
  • 4.0
  • 4.0

Nearby

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    About

    With a stay at Hotel Universel in Quebec (Sillery), you'll be minutes from Champlain College, St. Lawrence and close to Laval University. This hotel is within close proximity of PEPS and Cegep de Sainte-Foy.

    Rooms

    Make yourself at home in one of the 182 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

    Amenities

    Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access and a fireplace in the lobby.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,989 reviews
    • 8.0 "Location is great."
      10.0 "100% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      10.0 "100% said that wellness & sports facilities were clean."
    • 7.0 "Good pool."
    • 6.1 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.0 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 4.0 "Bar is not good."
    • 3.7 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      0.2 "98% criticized the small bathroom."
      3.1 "69% said the bathroom was dirty."
      2.3 "For 77%, the rooms looked old."
      0.8 "92% were disappointed with the minibar."
      1.8 "82% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      3.1 "69% were unhappy with the view."
      3.3 "67% were unsatisfied with the kitchenette."
    • 3.6 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      0.2 "98% criticized the small bathroom."
    • 2.7 "Awful breakfast."
      4.6 "54% said the breakfast was too expensive."
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    Overall rating

    7.4 Good
    Based on 795 reviews
    • 7.3 "Good location."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.7 "Pool is mediocre."
    • 5.5 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 5.1 "Average cleanliness."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.1 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      0.2 "98% criticized the small bathroom."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.9 "81% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      1.7 "83% had problems with the shower."
      0.5 "Air conditioning was criticized by 95%."
      0.2 "98% criticized the small bathroom."
      2.7 "73% said the bathroom was dirty."
      2.3 "For 77%, the rooms looked old."
      0.7 "93% were disappointed with the minibar."
      3.0 "70% were unhappy with the view."
      1.7 "83% thought the tv was sub-standard."
    • 3.0 "Awful breakfast."
      4.4 "56% said the breakfast was too expensive."
    • 2.3 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 1,034 reviews
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 7.5 "Good location."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Pool is mediocre."
    • 5.8 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 3.0 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.1 "79% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      0.4 "96% criticized the small bathroom."
    • 3.0 "Awful rooms."
      1.7 "83% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      2.0 "80% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      3.1 "69% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      0.8 "92% were disappointed with the minibar."
      1.6 "84% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      2.6 "For 74%, the rooms looked old."
    • 2.6 "Awful breakfast."
    • 2.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    Based on 79 reviews
    • 8.1 "Location is great."
    • 6.9 "Average value."
    • 6.4 "Service is ok."
    • 5.5 "Average cleanliness."
    • 4.7 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
    • 3.2 "Awful rooms."
      3.9 "61% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
    • 3.1 "Quite uncomfortable."
      3.9 "61% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.5 Good
    Based on 79 reviews
    • 8.2 "Location is great."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 5.9 "Service is ok."
    • 4.0 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
    • 3.9 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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