Overview

Sheraton Roanoke Hotel & Conference Center
Best Beds

2801 Hershberger Road, Roanoke, VA 24017, United States
+1 540 563 9300

Rp 1,186,667+

Overall guest ratings

8.0/10 Good
Based on 1,559 reviews

Review highlights

  • 8.6
  • 8.4
  • 6.3
  • 5.2

Good to know

  • Comfortable beds

Nearby

    show all

    About

    Sheraton Roanoke Hotel & Conference Center is an oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. We run a complimentary shuttle to and from Roanoke-Blacksburg Regional Airport (ROA), which is just minutes away. Our hotel is easily accessible from Interstate 81, and we have ample free parking. There is plenty to do nearby, from downtown to the Blue Ridge Parkway. Roanoke’s best night’s sleep can be found in one of our 320 guest rooms and suites, featuring our Sheraton Signature Sleep Experience bed and in-room Starbucks® coffee for the business traveler or recreation seeker. Feel free to surf the web on our terminals, or bring your laptop for complimentary wireless High Speed Internet Access. Our Sheraton Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres, and a variety of beverage options to Club guests. Our 17,000 square feet of flexible meeting space provides ample opportunity to gather a group of any size for any purpose. With the latest in audiovisual equipment, our ballroom and other spaces are ideal for small groups, weddings, and conferences for up to 650 attendees.

    Less show all
    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Cable or satellite TV
    • Concierge service
    • Gift shop
    • Tennis
    • Coffee shop
    • Free airport shuttle
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,559 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.3 "Average comfort."
    • 5.9 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.3 "Internet is average."
    • 5.2 "Rooms are ok."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
      1.2 "Dirty pool, said 88%."
      1.0 "90% said that wellness & sports facilities were unclean."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 685 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.0 "Location is great."
      10.0 "Easily accessible by car, said 100%."
    • 5.8 "Average comfort."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Internet is average."
    • 4.9 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      1.5 "85% found problems with the furniture."
      2.6 "74% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      1.0 "Air conditioning was criticized by 90%."
      1.1 "89% criticized the small bathroom."
      2.8 "72% had problems with the shower."
    • 3.1 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      0.7 "93% said the bathroom was dirty."
    View all review categories

    Overall rating

    8.0 Good
    Based on 467 reviews
    • 8.6 "Location is great."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.8 "Internet is average."
    • 4.5 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      1.6 "84% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      2.1 "79% complained about the bathroom."
      1.2 "Air conditioning was criticized by 88%."
      0.5 "95% said the bathroom was dirty."
    • 2.6 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.1 "Dirty pool, said 89%."
      0.5 "95% said the bathroom was dirty."

    Overall rating

    8.2 Excellent
    Based on 249 reviews
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.2 "Location is great."
    • 8.0 "Very nice wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 6.6 "Average comfort."
    • 5.4 "Internet is average."
    • 5.2 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 3.1 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.7 Good
    Based on 155 reviews
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.2 "Location is great."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Average comfort."
    • 6.0 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      1.4 "86% found problems with the furniture."
      1.7 "83% thought they were poorly maintained."
      0.5 "95% said the bathroom was dirty."
    • 3.1 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    roanoke
    roanoke
    indoor pool
    fitness center
    friendly staff
    room was very nice
    bed was comfortable
    sheraton
    bathroom door
    indoor and outdoor
    nice hotel
    hotel staff
    room carpet
    free breakfast
    comfortable bed
    green space
    patio door
    mold in the shower
    More
    More
    Photos
    Map

    Map