Overview

Sheraton Roanoke Hotel & Conference Center

2801 Hershberger Road, Roanoke, VA 24017, United States
+1 540 563 9300

Rp 1,186,667+

Overall guest ratings

7.9/10 Good
Based on 1,465 reviews

Review highlights

  • 8.7
  • 8.3
  • 6.5
  • 5.3

Good to know

  • Comfortable beds

Nearby

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    About

    Sheraton Roanoke Hotel & Conference Center is an oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. We run a complimentary shuttle to and from Roanoke-Blacksburg Regional Airport (ROA), which is just minutes away. Our hotel is easily accessible from Interstate 81, and we have ample free parking. There is plenty to do nearby, from downtown to the Blue Ridge Parkway. Roanoke’s best night’s sleep can be found in one of our 320 guest rooms and suites, featuring our Sheraton Signature Sleep Experience bed and in-room Starbucks® coffee for the business traveler or recreation seeker. Feel free to surf the web on our terminals, or bring your laptop for complimentary wireless High Speed Internet Access. Our Sheraton Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres, and a variety of beverage options to Club guests. Our 17,000 square feet of flexible meeting space provides ample opportunity to gather a group of any size for any purpose. With the latest in audiovisual equipment, our ballroom and other spaces are ideal for small groups, weddings, and conferences for up to 650 attendees.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Gift shop
    • Tennis
    • Coffee shop
    • Free airport shuttle
    • Wedding services
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    Reviews

    Guest reviews of Sheraton Roanoke Hotel & Conference Center

    Overall rating

    7.9 Good
    Based on 1,465 reviews
    • 8.7 "Location is great."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.5 "Average comfort."
    • 6.1 "Internet is average."
    • 6.1 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.3 "Rooms are ok."
    • 3.7 "Not very clean."
      3.6 "64% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
      1.4 "Dirty pool, said 86%."
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    Overall rating

    8.1 Excellent
    Based on 629 reviews
    • 8.6 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      9.1 "91% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.3 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 6.0 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."

    Overall rating

    7.9 Good
    Based on 483 reviews
    • 8.7 "Location is great."
    • 7.6 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
      7.0 "70% were happy with the price of the breakfast."
    • 4.9 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      1.6 "84% found problems with the furniture."
      1.7 "83% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      1.0 "90% said the bathroom was dirty."
      1.6 "Air conditioning was criticized by 84%."
    • 2.9 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      1.0 "90% said the bathroom was dirty."
      1.3 "Dirty pool, said 87%."

    Overall rating

    8.0 Good
    Based on 190 reviews
    • 8.5 "Location is great."
    • 8.1 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 6.1 "Internet is average."
    • 5.1 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.4 "Not very clean."
      3.3 "67% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      1.0 "90% said the bathroom was dirty."
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    Overall rating

    7.6 Good
    Based on 161 reviews
    • 8.6 "Location is great."
    • 7.7 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 4.9 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      1.3 "87% found problems with the furniture."
      2.0 "80% thought they were poorly maintained."
      1.2 "88% said the bathroom was dirty."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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