Overview

SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand
+64 7348 2039

Rp 685,600+

Overall guest ratings

5.9/10 OK
Based on 1,831 reviews

Review highlights

  • 8.7
  • 7.2
  • 4.1
  • 3.9

Nearby

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    About

    Located near a train station, SilverOaks Hotel Geyserland is a great choice for a stay in Rotorua. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A spa tub, a seasonal outdoor pool, and a children's pool are other highlights.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Child pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Laundry facilities
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.9 OK
    Based on 1,831 reviews
    • 8.7 "Location is great."
      7.2 "Great parking, according to 72%."
      9.4 "94% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.0 "70% were happy with the room service."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      3.2 "68% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
      1.8 "82% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.5 "75% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
      4.8 "52% said rooms were small."
      1.6 "84% had problems with the shower."
      1.9 "81% thought the tv was sub-standard."
      2.7 "73% were disappointed with the minibar."
      3.1 "Air conditioning was criticized by 69%."
      4.0 "60% didn't like the balcony."
      4.8 "52% were unsatisfied with the kitchenette."
      1.8 "82% criticized the small bathroom."
    • 3.9 "Bar is not good."
    • 3.6 "Disappointing food."
      1.4 "For 86%, the dining experience was not enjoyable."
      0.8 "Unclean dining area, according to 92%."
      2.2 "78% did not enjoy the desserts."
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    Overall rating

    6.1 Good
    Based on 823 reviews
    • 8.9 "Location is great."
      7.6 "Great parking, according to 76%."
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.2 "Breakfast is mediocre."
    • 4.2 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were big enough."
      3.4 "66% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    • 4.1 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
      2.0 "80% thought the tv was sub-standard."
      5.0 "Only 50% said rooms were big enough."
      2.8 "72% were disappointed with the minibar."
      3.0 "Air conditioning was criticized by 70%."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.8 "Bar is not good."
    • 3.4 "Disappointing food."
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    Overall rating

    5.7 OK
    Based on 787 reviews
    • 8.8 "Location is great."
      7.4 "Great parking, according to 74%."
    • 7.0 "Good service."
      5.8 "Housekeeping was ok, according to 58%."
      5.3 "53% thought the management was tolerable."
    • 5.0 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      3.2 "68% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    • 4.0 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      2.6 "74% were disappointed with the minibar."
      1.5 "85% said the bathroom was dirty."
      4.5 "55% said rooms were small."
      2.0 "80% thought the tv was sub-standard."
      1.2 "88% found problems with the furniture."
      1.6 "84% had problems with the shower."
      4.8 "52% were unsatisfied with the kitchenette."
      3.2 "Air conditioning was criticized by 68%."
      3.8 "62% didn't like the balcony."
    • 3.6 "Disappointing food."
    • 2.5 "Horrible pool."
      1.0 "Dirty pool, said 90%."
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    Overall rating

    6.4 Good
    Based on 219 reviews
    • 8.8 "Location is great."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 4.3 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
      1.2 "88% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
    • 4.0 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
    • 4.0 "Internet is poor."
    • 3.6 "Disappointing food."
    • 2.8 "Horrible pool."
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