Overview

SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand
+64 7348 2039

Rp 685,600+

Overall guest ratings

5.8/10 OK
Based on 1,783 reviews

Review highlights

  • 8.8
  • 4.7
  • 4.2
  • 4.0

Nearby

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    About

    Located near a train station, SilverOaks Hotel Geyserland is a great choice for a stay in Rotorua. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A spa tub, a seasonal outdoor pool, and a children's pool are other highlights.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Room service
    • Car hire
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 1,783 reviews
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% thought parking was inexpensive."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 4.7 "Breakfast is below average."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      2.8 "72% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
      2.3 "77% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.3 "77% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      1.2 "88% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      2.3 "77% thought the tv was sub-standard."
      4.6 "54% said rooms were small."
      2.6 "74% were disappointed with the minibar."
      2.7 "Air conditioning was criticized by 73%."
      4.8 "52% were unsatisfied with the kitchenette."
      2.8 "72% didn't like the balcony."
      2.3 "77% criticized the small bathroom."
    • 3.3 "Disappointing food."
      1.7 "For 83%, the dining experience was not enjoyable."
      2.7 "73% did not enjoy the desserts."
      0.9 "Unclean dining area, according to 91%."
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    Overall rating

    6.1 Good
    Based on 802 reviews
    • 9.0 "Terrific location."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 4.5 "Breakfast is below average."
    • 4.2 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      4.9 "51% said rooms were small."
      2.9 "71% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      1.0 "90% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% had problems with the shower."
      1.0 "90% said the bathroom was dirty."
      2.3 "77% thought the tv was sub-standard."
      4.9 "51% said rooms were small."
      2.6 "74% were disappointed with the minibar."
      2.5 "Air conditioning was criticized by 75%."
      4.8 "52% were unsatisfied with the kitchenette."
    • 3.2 "Horrible pool."
      1.6 "Dirty pool, said 84%."
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    Overall rating

    5.7 OK
    Based on 766 reviews
    • 8.8 "Location is great."
    • 6.9 "Service is ok."
      6.5 "65% said the reception staff was ok."
      6.5 "Housekeeping was ok, according to 65%."
      5.1 "Only 51% thought the service was professional."
      5.6 "56% thought the management was tolerable."
    • 4.4 "Breakfast is below average."
    • 4.2 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      3.1 "69% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      1.1 "89% said the bathroom was dirty."
      0.8 "For 92%, the rooms looked old."
      4.4 "56% said rooms were small."
      2.7 "73% were disappointed with the minibar."
      1.3 "87% had problems with the shower."
      1.2 "88% found problems with the furniture."
      2.3 "77% thought the tv was sub-standard."
      4.7 "53% were unsatisfied with the kitchenette."
      2.6 "74% didn't like the balcony."
      2.8 "Air conditioning was criticized by 72%."
    • 3.4 "Disappointing food."
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    Overall rating

    6.4 Good
    Based on 213 reviews
    • 8.9 "Location is great."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 4.2 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      2.3 "77% said rooms were dirty."
      2.4 "76% thought the tv was sub-standard."
      1.6 "84% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
    • 4.2 "Internet is poor."
    • 3.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
    • 3.4 "Pool is below average."
    • 3.4 "Disappointing food."
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