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The resturant was ok, we missed to have the opptutinete to see what the todays menu was. Put signs at the different food.
The hotel is near the beach and it's perfect to go out in the night The rooms is so hot with a small window. There is no wind!!
great location, free wifi in lobby hotel staff was rude, pillows hurt our necks, the free breakfast should include some fruit
Dinner is excellent. Proximity of the seaside. Balcony was dirty due to the activity of upper level guests (spitting, scattering rubbish, ash and fag ends) and superficial cleaning. It is a three star hotel without equipping the rooms with a fridge and an TV set. Extremely difficult to find parking place in the proximity of the hotel.
Our room, we had a big balcony with a nice view. The bathroom was also big. The food. There wasnt much to choose between. And it was almost the same every day. The cleaning was very superficious. The swimming pool was a bit of a joke, very small. We could also miss a small fridge in the room
Breakfast was not edible. No wifi in rooms only in lobby where you can't even drink a water bottle due to it being a bar.
It is close to the beach and boulevard, also they are very friendly during day and night.
not a lot The swimming pool was not much bigger than a large bath and surrounds were out of the sun with only 4 sunloungers. My room had no windows to the outside world, and as I am claustrophibic this made my whole stay very bad
big terrase, almost like the room small elevators
- good position near the beach - friendly staff - room is clean - I could return here. - elevator slower - food so and so - pool enable for position never sun.
nothing, its terrible to be name a hotel hotel is look like garbidge dump, discusting smell all over, walls are cracked, food is very poor, furniture in the room worser then military camp, dirty green. we run away next morning and book another hotel
Possibility to use the coomon room for evening meeting. After a week the evening food get a little "booring", but still ok.
I stayed only one night instead of the intended ten days! everything
special facilities for storing bikes
Friendly staff, good breakfast and the free sauna. No minibar, no water cooker in the room and the beds are not so good.
Good beach, meal, short distance to Palma Twin narrow bed instead of two separate beds.
It appeared to be an all inclusive hotel. All types of alcohol were free and all meals where included. That was a nice surprise.
rooms were clean and modern. leisure facilities and entertainment were numerous. breakfast was very good. there were no tea/coffee making facilities in the rooms.
all inclusive at a very cheap rate. coped well with the flight disruption and kept the prices low. good selection of food, well cooke beds uncomfortable, tv poor
All inclusive part for the price was great! Rooms clean but some were dated. Sauna and steam room on site Booked at palma bay resort. But on check in, my "room was booked" for Sarraha part of the hotel (2 star hotel) not the 3 star like i ha thought (not a mjor issue.... just want what i booked . Wasnt staying there long enough to argue about it. After all it was only a bed i wanted.
Design of the hotel, newly refurbished, very clean and in a quite street, staff very friendly and helping, price. We were at first given a room with a miniture window that looked into a a 4m2 meter indoor patio nearly completerly covered with a roof, so the room was a bit hot and sofocating, when I protested I was given another room as option but had to pay an extra. Also, it doesn't have a swimming pool although we really didn't miss it.
Hotel position it's very good, El Arenal it's good place to spend your holiday if you need beach, fun but quiet place also.
clean, nice room with balcony, big bathroom, comfortable bed
The room very small and the bed was like a YHA standard.
Hotel was good value for money en staff very helpfull!
We enjoy that holiday. The hotel catering was good, staff was nice and we liked our room. Hotel has very good location, fantastic swimming pool and beautifull view. Staff do not speak english. That wasn't nice.
location and food poor entertainment programm, lack of minibar at the room
was more like a 4 star rather than 3 it wasnt what i was expecting therfore a really nice suprise when we walked it, had great views from our balconey. food could of been a little better there was alot of proccessed meats which i didnt like.
The best prices! I think rooms are not safe, low quality.
Excellent and varied meals. Kind and very helpful hotel staff. It's not directly about the hotel, but about people stayed there - there was lost of young, very noisy German people and their behaviour was very annoying.
It was wide variety of food, at brekfast, an diner as well, some of them tasty too refreshers at breakfast were loo quality... taste like s.....
good meals with good variety of food, comfortable bedrooms and staff very helpful. good location, near the beach and night animation, but not noisy. it's a very nice hotel with large facilities the hotel's animation could be improved
Helpful and friendly personnel, good location at 200m of the beach, price is low for what you get. Internet use is charged 1 euro per 10 minutes, unless you bring your own portable. Elevators are old, we got stuck for 20 minutes in one of them.
Almost all the hotel guests were elderly people
Staff very nice
Very central, bus stop at 50 mt, taxi station at 50mt, beach at 100mt.The recepcionists were very helpful and friendly, resolve electrical problem in the room, they help me with the rentacar, store the luggage for the whole (last) day, explain the bus system to palma.... Brekfast was the same every day, no variety. Sometimes it smells for a few seconds from the room aircon. Maybe a little noisy but you have to know were you are...in july in S'arenal it is normal
The distance to the beach. The breakfast was really poor and the rooms are very noisy. Especially in the morning when the housekeeping was cleaning the room.
Overall nice and clean hotel, very close to the beach. Most of the staff did not speak English at all; and could be more polite.
The personal was extremely friendly and professional, the guests were all very friendly also. (Their nationalities were mainly spanish and portugeas). The depth of the pool is on one side 3 metres. Overall the ambiance was very good. A bit noisy, the beds are two single beds which move easily.
I understand it was a hotel however coffee making facility along with a fridge would have been nice. Dont think it is suitable for english speaking guests as i found some of the bar staff especially took a while to understand us.
Good location; reasonable price 1). The management checked in a guest and gave them my room??!! At midnight on my first night this guest opened the door to my room and started to enter. I was awakened and not amused. 2). The manager who handled my check-in felt that he needed to re-calculate my room rate. As a result, my room rate dropped by 2 Euros per day. He gave me a signed and dated receipt. The next day, another manager called my room and accused me of underpaying my bill!! He never spoke with his colleague.
We stayed for a long weekend and found the hotel to be very nice and clean and very close to the beach and bus stops. Hotel staff were friendly and helpful. There were a mixture of guests from all nationalities and families as well as school groups. There was security on site to make sure that there were no noisy neighbours!! Breakfast was ok for the price. I would recommend it!!!!
The food, the reception, the hall, the location
Marvellous hotel, mainly spanish guests (families), the food was also Mediterranean style.It's a three star hotel so no luxury there, but for us it was way much more than worth the money paid. The walls are thin, which really didn't bother us though.Stayed on the 4th floor and it wasn't too noisy like other have complained.
Easy access, Air Co in the room, Receptionists are friendly. The bed linnen hadn't been changed during the whole stay, The key system should be changed from an old fashioned to a key card. Anyone can just come up to the reception and ask for any room key. The key recieving system has not been thought through very well.
The staff at the hotel were very helpful and pleasant. The hotel itself was old a bit rundown and could probably do with an overhaul, but it was clean and the location was great.
Location was good, close to beach and (Dutch) bars Nice pool (2)
Nothing. Its an ugly old hotel tower in a bad area. They should closed down this hotel. The constrcution of the hotel is very bad. Don't go there!
I didnt like the pool was too small, or breakfast. There was no tv in the room or ac, but the hotel was very cheap, and like 3 blocks from the beach
Welcome, confort, services, cleanliness, air conditioning, pool, restaurant. Noise of drunk people at 5am screming in the hall and hitting the walls, disgusting coffee of the breakfast.
nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This hotel is a disaster the food is disgusting the dilapidated noisy room(chamber) the piping smelt bad..it is too dear(expensive) privilege l hotel don) pepe...............the hotel is old and everything is broken
Excelent location,close to the beach,shops,restaurants with a best view on the sea.Friendly and very helpfull staff,speaking more languages.Comfortable beds,clean rooms and the swimming pool.Tasty food,good coffee. Connection to internet was too expensive,no fridge in a room,basic equipment of furniture.
Personnel was very helpful and kind. The area was too packed with hotels and constructions
they made good coffee.
Very good location. Close to the beach, busstops going to palma city/Palma airport very nearby.
only location I did not like the room (a cockroach the size of a matchbox, no fresh towels, the form is not at sea), breakfast was disgusting. I have spent in this hotel only one night, and after this experience the hotel was changed. I know the hotel is only 3 * but I found another 3 * hotel, I was satisfied with it and dinner was included. The hotel cost 12 euros / day more, but it was worth it.
young girls bikini.... no air-con, no wifi internet, not cheap price
Very friendly and helpfull staff, very good breakfasts, close to beach, quite affordable place, large space for tan on the roof, nice room. Some german speaking guests were awful! After few drinks worse than .igs - shouting, screaming and running everywhere (even they didn't know where) sometimes till 5 A.M. !!! Seriously they didn't know when to stop. In my opinion too many (almost all) guests of the same nation in this place.
Clean Room only.. Food, Drink, Hotel Staff, Could not get as much as a glass of water and no Air Conditioning. Awful hotel would not stay there again..