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DoubleTree by Hilton Hotel San Antonio Downtown

502 W. Cesar E. Chavez, San Antonio, TX 78207, United States
+1 210 224 7155

Rp 1,533,334+

Overall guest ratings

7.7/10 Good
Based on 2,045 reviews

Review highlights

  • 8.7
  • 8.1
  • 5.0
  • 4.9

Good to know

  • Friendly service
  • Good shuttle service
  • Great desserts & fruits

Nearby

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    About

    The DoubleTree by Hilton Hotel San Antonio Downtown offers ultra modern upscale accommodations just moments from the authentic Mexican shops of El Mercado / Market Square and the fun and festivities of the world-famous San Antonio River Walk. Our contemporary hotel near the downtown business district provides easy access to freeways, military bases and all San Antonio attractions. We're also convenient to the Alamo and San Antonio Convention Center. San Antonio International Airport (SAT) is less than 20 minutes north by car

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 2,045 reviews
    • 8.7 "Great service."
    • 8.1 "Food is delicious."
    • 7.4 "Good location."
    • 6.2 "Average value."
    • 5.4 "Average cleanliness."
    • 5.0 "Internet is average."
    • 4.9 "Breakfast is below average."
    • 4.7 "Rooms are not good."
    • 4.6 "Vibe wasn't good."
    • 4.1 "Bad amenities."
    View all review categories

    Overall rating

    8.0 Good
    Based on 756 reviews
    • 8.6 "Food is delicious."
      9.6 "Yummy desserts, said 96%."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.1 "91% were happy with the shuttle service."
    • 7.3 "Good location."
      7.3 "73% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 6.4 "Average value."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.7 "Breakfast is below average."
      4.4 "56% said the breakfast was too expensive."
    • 4.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.7 "Internet is poor."
    • 4.5 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      1.1 "89% said the bathroom was dirty."
      1.1 "89% had problems with the shower."
      0.6 "94% were unsatisfied with the kitchenette."
      1.7 "For 83%, the rooms looked old."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
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    Overall rating

    7.5 Good
    Based on 1,145 reviews
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% were happy with the shuttle service."
      7.5 "75% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.9 "Location is acceptable."
    • 5.7 "Average value."
      6.3 "63% thought it was adequately priced."
    • 5.2 "Internet is average."
      6.3 "63% thought it was adequately priced."
    • 4.7 "Breakfast is below average."
      4.6 "54% said the breakfast was too expensive."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 4.2 "Not very comfortable."
      1.0 "Air conditioning was criticized by 90%."
      2.0 "80% thought it was too noisy."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.7 "For 53%, the lobby entrance was sub-standard."
      0.3 "97% complained about the elevator."
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    Overall rating

    7.9 Good
    Based on 122 reviews
    • 8.7 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.0 "90% were happy with the shuttle service."
    • 7.7 "Good location."
    • 6.5 "Average value."
    • 5.3 "Average cleanliness."
    • 4.8 "Not very comfortable."
    • 4.6 "Vibe wasn't good."
    • 4.4 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 20 reviews
    • 8.9 "Great service."
    • 5.4 "Average comfort."
    • 5.3 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good shuttle service"
    "Great desserts & fruits"
    data provided by TrustYou

    Recent reviews

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