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The staff was very helpful, were all fluent in English and German, very smiley and always trying to improve their services. A great "customer services" behaviour. The food was quite repetitive, similar dishes during the dinner ... still, there was always a meat, fish and vegetarian dish. Since I was pregnant, I was very careful with the food but I must say that it was good and had no problems. I did not like that drinks have to be paid extra during dinner.
Everything was fine. I hope some day in the future I'll spend another perfect week in this place. Some key people don't understand English well, though they try to do their best to help you.
location, silent location, close to beach, centrum playa des ingles, good for single, double or families. Too many germans
Very friendly staff, amazingly good location close to the beach, kitchen was useful and good food in restaurant.
nice breakfast and dinner room are good.senior hotel near beach and from the night life could be cheaper
the hotel reception staff were very helpful The food was terrible
The hotel reception staff were very helpful The lift door sensors are inadequate,and could close on you as they did on me , causing the largest bruising on my arms my nurse had never seen .
Facilities were good, views and situation along with staff were good and very helpful. Initial room was very poor with no view but asked and recieved a better room. Food was adequate but presentation could be improved.
The views from the restaurant and teeaces and rooms were excellent. The on-site recreation facities were good and the activitie co-ordinator, Adam, was enthustastic, and friendly but not pushy. Rooms were noisy. Some doors and windows were showing signs of age.
the taste of the food...the way it was prepared..., But the offer was good
We liked the restaurant staff and the exterior look of the hotel; the pool looked great too. They should definitely start redesigning the hotel rooms. The fact that the bedrooms had only a little window to the outside, the wooden furniture was old and repulsive and the interior had a gloomy look is a serious downside of this hotel. It is definitely not a good honey moon destination (and not a good destination for young people as well).
Location: close to Jumbo Center, restaurants, shops etc. Walking distance to the beach (or using free hotel shuttle). Nice personnel. Hotel is out-dated. The walls are so thin, that you can hear your neighbors coughing or sighing. Beds are not comfortable at all. Bathroom amenities are absent. No teapot in the kitchenette. The food is awful, both at the breakfast and at the dinner (how hard should they try to spoil even the scrambled eggs?).
It had a nice swimming area for me. My mother had no possibility to swim in the pool, as she is not so good on her legs, and no walk into the pool ramp. She was very dissapointed, especially as it was 30-34 degrees heat everyday.