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Great location, wonderful staff!! Had to move as could hear the upstairs guests and children running about at too early a time.
Complimentary breakfast. The decor too. Rather a long way from city centre and would be a difficult walk (very steep) for those less able.
The neighborhood is beautiful.
I was nice that had breakfast every morning. Also had fruit and water and coffee and tea every day and evening. Wine in the afternoon was nice also with cheese and peanuts. The music selection. I felt like I was in Church
informative info from staff-good breakfast-location excellent no complaints
Beautiful area of Pacific Heights
Perfect place to meet sophisticated, interesting people from all over the world. Nice style, friendly staff. No.
We had a lovely weekend at Jackson Court. The location was perfect for walking to all of our destinations, and was a stone's throw from some amazing restaurants and fun bars, but at the end of the night it was great to come back to a quiet location. We slept with the windows open both nights, and my boyfriend wasn't bothered at all. I sleep like the dead, but he could hear a whisper from 3 blocks away and be up for an hour. Breakfast was simple, but enough, and we really enjoyed meeting some of the other travellers that way. I can't say we took advantage of the afternoon tea, but it was a nice offering. All in all, our stay was lovely. I imagine we will try and spend our future San Francisco stays at Jackson Court. While we didn't take a car, I can see what other reviewers were talking about when it comes to parking. This neighborhood is extremely residential, and that could present a problem for some. We also happen to love walking, and were willing to hoof it to most of our destinations, but if you are not a walker, public transportation is a bit tricky. Whenever we got tired of walking, though, uber or lyft were always readily available and pretty inexpensive
Superb location, staff very courteous and all rooms beautifully decorated and maintained. Very different experience from large impersonal hotels.
I liked the coziness of it It was kind of far from public transportation
great location in Pacific Heights, walking distance down to the Marina/Chrissy Field/Chestnut Street. Local neighborhood with lots of shops and restaurants on nearby Union and Fillmore Streets. The Corner room was very cozy with window seats and chairs.
convenient location, great breakfast and friendly, helpful staff mattresses were too soft, but the staff placed a backboard that helped alot
it was quiet and simple a little too simple, almost like "budget". for example, only 24 hours of free wi-fi during my three night stay. Only store bought muffins for breakfast. Only basic tv channels, there was HBO but i didn't see most of the regular line up. Only one chair in the room even though it was booked for two adults and had two beds.
Convenient location Free parking Very comfortable bed Have wheelchair accessible rooms and bathrooms The hotel smelled bad, maybe we had a room that allows smoking. It seemed as though new furniture had been put into an old hotel without doing any deeper upgrades. We reserved online through hotels.com and staff couldn't find our reservation, then said that we had already been checked in and had to go an make sure there wasn't anyone already in the room.
parking fee is way too expensive, even though staff was instructed to say, "it's still cheaper than anything else in the neighborhood." this could be a reason for me to book somewhere else in the future.
The room was awesome. Full kitchen, plenty of space! And the view was spectacular They charge you 30 dollar a night for parking. I really disliked this and probably wouldn't stay with them again only for this reason.
The rooms are nice. We had ours, and my mom had one too, so we saw two of them. The location is quite good. The neighborhood is nice, and walkable to many locations. Some of the rooms were noisy because some of the people were quite loud. In the mornings, the parking lot is congested and cars cannot get out.
We enjoyed that it was in the middle of a lot of the attractions here in San Francisco. We enjoyed walking down to fisherman a warf every morning and passing by the local coffee shops. Clean rooms and comfy bed We didn't like that there is a lot of construction here. You heard everything in the room next to us- taking showers, leaving the room and romantic things. Wish it had a sound barrior- didn't like at 7 am hearing the construction workers outside hammering and building
Good price hotel.The front desk was friendly and the parking was good. Cleanliness of the room was okey, it's just that bedsheets and pillowcases wasn't fresh and it smelled a little bit.
House keeping has no respect for still trying to rest. They also have respect for privacy. I had to tell them no service needed several times even though the tag was on my room door specifying no services needed.
We stayed just one night but found the room very clean, on sight parking a huge bonus and the location couldn't have been better for our trip. I would stay here again and recommend.
- reasonable price - surprising large room with microwave and refrigerator - clean but worn - friendly staff - good work table with nice desk chair -older building with signs of wear - rooms facing Van Ness extremely noisy (relocated with back room with much less street noise)
The staff was super friendly and helpful. Our room was very clean and spacious. We heard no noise from the street or next door in any of the rooms around us. Overall Me and my girlfriend loved our stay and will definitely return! Perfect for a young couple getting away for the weekend!
The bathroom we had was really big. Room wasnt badly priced, but the constant loud music being played in the parking area was really annoying. Too bad the employees didn't do anything about it.
The location was great. Accessable to all transportation and we were able to park the rental car. The handicapped room was like sleeping in a garage. The bed was lumpy and old.