Overview

Mercure Santiago Centro

Alameda Bernardo O'Higgins, 632, , Santiago, Chile
+56 225 956 622

Rp 1,146,667+

Overall guest ratings

8.1/10 Excellent
Based on 1,309 reviews

Review highlights

  • 9.3
  • 8.6
  • 7.7
  • 5.0

Good to know

  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    The Mercure Santiago Centro hotel is close to Santiago's main attractions, such as Plaza de Armas, the Metropolitan Cathedral, the Palacio de La Moneda, the Mercado Central, the Museo Chileno de Arte Precolombino and the Municipal Theater. The hotel is only 33 yards from Santa Lucía metro station and 11.2 miles from Santiago International Airport. The hotel boasts comprehensive facilities for both leisure and business trips, with 142 rooms, a pool, bar, restaurant, fitness center and meeting/events rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Ski shuttle (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,309 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Breakfast is good."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.2 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.0 "50% thought the minibar was ok."
    • 5.0 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."

    Overall rating

    8.0 Good
    Based on 811 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Breakfast is good."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.3 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.9 "Air conditioning was criticized by 91%."
      2.3 "77% had problems with the shower."
      1.8 "82% found problems with the furniture."
      2.7 "For 73%, the rooms looked old."
      2.4 "76% said the bathroom was dirty."

    Overall rating

    8.1 Excellent
    Based on 170 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Breakfast is good."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.6 "Average comfort."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 4.9 "Not very clean."

    Overall rating

    8.2 Excellent
    Based on 327 reviews
    • 9.1 "Terrific location."
    • 8.0 "Breakfast is good."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.7 "Food is average."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.0 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.8 "For 72%, the rooms looked old."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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