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Was very relaxing and had good service Breakfast could be improved
Tranquil relaxed atmoshpere, beachside resort. Spacious rooms, great service ,excellent breakfast and location for restuarants and shopping.The grounds/gardens/swimming pools lovely.
Great beachfront hotel close to restaurants, Stayed in Village II Club Room. Attendant was excellent, complimentary cocktails a great way to meet others and the Village II pool area was peaceful and relaxing. Little disappointed on arrival, found Village II sun lounges and day beds had quite a lot of dirty marks and the pool towels were quite stained, also our rooms shower was mouldy. Enjoyed the Village II environment, it wouldn't take much for them to fix these small problems and then this place would be unbeatable for value and quality..
The location was great! Didn't seem to be worth the cost!
Swimming pools were great. Very pleasant gardens and layout, quiet and restful. Great beach location.
Location adjacent to beach, layout of the complex, pools in the gardens etc. Food was not particularly high standard.
Loved the hotel, but need to keep smokers seperate at breakfeast time, everyone smokes and spoils the morning beauty of the suroundings see above,
friendliness of staff, breakfast last day, when hotel was fully booked, there are not enough chairs for all guests to be around the pool or at the beach
Room, although not renovated yet, was very spacious and clean.Location at the beach , pools very beautiful. The information on travel, e.g our intent to go to Lombok - information was confusing, depending who wanted to make money on our trip (not the quickest way was offered, but taxi ride)
We stayed in Village 2 and loved the serenity and peacefulness. We also appreciated how convenient the location was too. We had no complaints.
Cannot praise this hotel enough. Totally beautifull, lovely well thought out grounds, fabulous staff, our deluxe bungalow was great-and the price incredible! Would definatley recommend. Internet charges at the hotel were really expensive-but thee is a bout a million internet cafes within 5 minutes walking, so it wasnt a great problem, just slightly annoying they were so greedy with it (10000 ruppee a minute, the much quicker one round the corner was 6000 for 15 minutes.
poor air conditioning
The staff were wonderful and very helpful Garden Wing very run down. Bathrooms and airconditioning urgently need fixing.
Staff are very friendly, the breakfast is great and the outdoor venue is terrific. Proximity to the beach and water in combination with the great garden space is excellent. Very good restaurants close by enables low cost, quality dining. INNA's connecton to the community was well demonstrated at the opening of the Saur Festival My experience over 3 stays since 2008 is that there is not usually enough staff on duty at reception for check in. Would be good to have a safe in the room as using the security depository at reception is slow and cumbersome
Its location close to the beach It's definitely old and badly maintained. The drink prices in the restaurant were very expensive
Location was nearby the beach. Airconditioning made a lot of noise. The hotel staff was not able to switch the A/C to a lower mode. The bath was very small and not clean
Nice people working there. It was not only a bit run down. Bathroom was a nightmare.
the villa with the pool was very nice. the balinese design of the hotel. hotel staff was gentle and willing to help in any way. the restaurant staff was nice as well, they served us in spite of late ordering. the hotel is a bit far from the city center but you rent a bike at the hotel. boats parked directly on the beach in front of the hotel