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Location Large roach in room
It's a good location and clean. It's absurdly overpriced given the fact it's a Courtyard...not worth it. Plus I specifically called to ask about parking for guests and was told it was free. It wasn't; $21 a day. Be careful if you don't like paying for the privilege to park your car on top of a room that was $215 a night. If they told me before it wouldn't have bothered me as much. Most places in the historic district charge to park but I didn't know that and I called and asked. And the girl couldn't possibly care less that they gave me bad information. Also, they didn't come to turn our room down until after 6 PM! We were already out for the day and back in the room getting showered and changed when they knocked on the door. Overall, not worth it.
I liked that there were Balcony Rooms facing into the lobby. It is a huge space that is enclosed with glass. Its beautiful! I loved that the room was so spacious and the bathroom was vary roomy. I didn't like that the beds were double beds. We booked on Valentines day and thought we had booked a king size bed but they had sold out of those by the time we arrived. We were ok with two beds but were not happy that they were double beds. I also didn't like that the hotel is so expensive and the price doesn't include parking or breakfast. The parking was 19.00 a day to park and breakfast is only provided if you order it and pay for it. I usually only stay at hotels that provide breakfast and almost always choose one that doesn't require an extra fee for parking. Oh and there are no regridgerators or microwaves in the rooms.
The rooms are well-sized, staff extremely attentive, great location. Walking distance from all of the major sights. Bed very comfy. Undergoing lobby remodeling, so something to consider- parking suboptimal. Room had cracked counter, significant dust in bathroom- bathroom light uneven on ceiling and flickered before turning on. TV small for room size.
Staff was very nice The parking was 19.00 a day to park and breakfast is only provided if you order it and pay for it. I usually only stay at hotels that provide breakfast and almost always choose one that doesn't require an extra fee for parking. Oh and there are no regridgerators or microwaves in the rooms. I requested a view room which I did not recieve. Kept hearing construction work above our room.
I liked that everything was clean organized and that everyone was really nice and helpful . I did not like that the fee for parking was so high and charged each day of stay . $21 a day is a little much !! I did not like the lobby lounge closing at 10:00 did get a drink at 10:09 but several turned away . I didn't like that there was not a gas fire pit area to sit out by the river on the patio . Would have made our trip feel really romantic to have a drink by the river with a fire . And extra for river view Really ? Looking through the lobby and out the windows at the end of the building , come on people no scamming your a nice hotel !! Call it a pool balcony with view not River !
The room was great, the staff are so nice, polite, and always looking to make your stay relaxing and stress free. Beautiful roof top pool, free breakfast every morning . Would stay here again No
It's a new hotel, the room is modern and clean. I like it that it has a full size fridge in the room! The location is also great, it's not far from the busy area. Valet parking was really unnecessary. We had to wait for 15-20 minutes to actually drop off our car since there were too many families arriving at the same time. It's also quite expensive to park, I think it's $26 a night.
Staff were very friendly and accommodating. The social hour was terrific. Room very nice and comfortable.
Clean rooms, proximity to historical district, nice staff. Parking was expensive.
Friendly staff No
The location was very good, albeit at the end of the riverwalk. Did not get the room as booked. Single room, one tv, no desk chair or desk and no separate bedroom.
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Everyone was very kind abs helpful.
The room was gorgeous. The staff was very friendly. You could hear the outside traffic all night long. We did not get any sleep.
Friendly and helpful staff especially valets
The staff was very friendly, location was perfect. Would definitely recommend Some of the river views are blocked because of the shape of the building but we easily got a room change and it fixed that.
The complimentary dinner The king bed seemed a little small